Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 02-06-2015, 05:29 PM   #1
Senior Member
Join Date: Apr 2013
Posts: 356
How long for a new windshield?

We picked up a rock that cracked our windshield and it is beyond repair and requires replacement, so we filed a claim. Our insurance co. contracts with a company that handles all its glass claims and they were very responsive, at first. I've called the claims rep three times and the rep acts like it is so difficult to arrange the repair. It is now the 8th day and I had to call 3 times now only to find they have located a windshield in California and will ship it to Texas for installation. The installer is supposed to call us and set an appointment once they get the glass. If we are lucky, it will be replaced in another week. We drove to San Antonio, so it's not like we are in no-man's land.

Is this normal?

2003 Itasca Sunrise 32v F53
Okiedoke is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 02-06-2015, 05:40 PM   #2
Senior Member
jacwjames's Avatar
Monaco Owners Club
Join Date: Jun 2014
Posts: 3,606
I think it took about 2 weeks for ours to get replaced. My insurance company subcontracted to Duncan Systems. They had to source and ship in a windshield to a local installer that was contracted by Duncan. They did not do a good job and had to contact Duncan Systems to repair, fortunately we were in Florida near one of their warehouses, we went there and the reset the windshield. They did a good job on the reset and didn't charge a thing, their representative was great.

Good Luck

Jim J
2002 Monaco Windsor 38 PKD
2005 Jeep Grand Cherokee w/5.7 Hemi
jacwjames is offline   Reply With Quote
Old 02-06-2015, 05:41 PM   #3
Senior Member
Join Date: Feb 2009
Location: Ca
Posts: 913
Sounds normal for odd glass.
timetogo is offline   Reply With Quote
Old 02-06-2015, 06:57 PM   #4
Senior Member
reubenray's Avatar
Ford Super Duty Owner
Join Date: Feb 2012
Location: Lake Osprey RV Resort
Posts: 1,692
Duncan is having mine replaced next week. It has taken about 2 weeks from when I filed the claim.
Raymond, Dee Dee and Sophie (Yorkie)
2013 Tiffin Allegro 31SA
2016 Chevrolet Equinox - V6 - AWD
reubenray is offline   Reply With Quote
Old 02-06-2015, 07:22 PM   #5
Senior Member
OB-One's Avatar
Join Date: Oct 2012
Posts: 317
Duncan recently replaced our windshield. The moved quickly once we identified the proper windshield for our coach. We went to Elkhart, IN, and had them do the install. First class work and first class people. They were very detail oriented and did a fantastic job.
OB-One is offline   Reply With Quote
Old 02-06-2015, 07:46 PM   #6
Senior Member
Vintage RV Owners Club
Ford Super Duty Owner
iRV2 No Limits Club
Join Date: Dec 2013
Posts: 164
Had one replaced on my airex drove it to Lancaster to the factory done next day

rollingslow is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
The making of a gundog (long with pics) Birddogman Hobbies, Passions & Pastimes 14 10-19-2015 08:24 PM
How many "successfully" patch your own Windshield chips? FIRE UP iRV2.com General Discussion 9 07-24-2014 10:54 AM
Cracking windshield KTM251ss Winnebago Industries Owner's Forum 5 07-08-2014 07:07 PM
Been a long time gone! Two Bit New Member Check-In 6 06-25-2014 08:04 AM
Windshield Dave Leeper Class A Motorhome Discussions 1 03-02-2014 08:07 AM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:29 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.