How long for a new windshield?
We picked up a rock that cracked our windshield and it is beyond repair and requires replacement, so we filed a claim. Our insurance co. contracts with a company that handles all its glass claims and they were very responsive, at first. I've called the claims rep three times and the rep acts like it is so difficult to arrange the repair. It is now the 8th day and I had to call 3 times now only to find they have located a windshield in California and will ship it to Texas for installation. The installer is supposed to call us and set an appointment once they get the glass. If we are lucky, it will be replaced in another week. We drove to San Antonio, so it's not like we are in no-man's land.
Is this normal?
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2003 Itasca Sunrise 32v F53
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