Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 07-20-2011, 04:55 PM   #15
Senior Member
 
Join Date: Jul 2010
Posts: 179
I personally work on a lot of refrigerator's, a very common issue is the unit comes in and won’t light on gas. So you fix that issue, but just because it lights doesn't mean it's going to cool, if the cooling unit is bad.

I don't think demanding a new refrigerator is in order, but I do think they should do whatever it takes to repair your refer. If this was at my shop I would do whatever worked for you, I would have the coach picked up & returned or give you a lift home or cab fair. Regardless of what we came up with I know what a pain all this is and would try to make it as painless as possible and as quick as possible. Stuff happens....
__________________

__________________
InfinityJim is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 07-20-2011, 06:39 PM   #16
Senior Member
 
KoolBell's Avatar
 
Winnebago Owners Club
Freightliner Owners Club
Join Date: Dec 2010
Location: Enterprise, Alabama
Posts: 544
Blog Entries: 1
I had somewhat of the same problem. When we went to purchase our RV, and after two years of research, we decided to buy a Fleetwood Bounder from Emerald Coast RV in Dothan, Alabama. We are only 90 minutes from the coast of Florida.
In the time that we bought our Bounder Camping World bought out Emerald Coast. We had a couple issues, and major problem. It took three trips to EC/CW RV to get our shower stall repaired. It had come completely loose at the bottom. The office staff had started referring to our unit as the shower from hell.
All three trips to the dealer, there was a new service manager each trip. We are talking weeks here, people. Finally the shower stall had to be modified, and Fleetwood had to get involved to insure this would not cost us any money.
__________________

__________________
KoolBell is offline   Reply With Quote
Old 07-21-2011, 04:57 AM   #17
Senior Member
 
Dunner's Avatar
 
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
When I bought my Breeze in June, it was missing a rear beauty ring and the tire valve extenders. Mary kept saying: "As is" I finally told her to shut up, they were items that were expected to be included, even on a used vehicle. They ordered them. No charge.

I think a working fridge should have been verified in the pre-delivery inspection.
__________________
2004 32' National Sea Breeze 1311 Class A on a F-53 Chassis, CHF, TST TPMS, 5Star Tune.
If Dunner (RVM23) can't fix it, it ain't broke!
Cheap Handling Fix Poll. Click Here to vote?
Dunner is offline   Reply With Quote
Old 07-21-2011, 01:39 PM   #18
Junior Member
 
Join Date: Aug 2010
Posts: 24
UPDATE ______ I picked our coach up this morning and spoke with the service manager. He explained what they replaced, said he had the unit running all day yesterday and mentioned that it was still running now as I had requested. Sure enough, the freezer and refrig are running well.

Thanks to everyone for their comments/suggestions. I tried to be professional and courteous while still expressing my displeasure in it taking 4 times to get the issue corrected. Ultimately the problem was corrected and they will keep earning my business in the future. Hopefully not for a refrig anytime soon!
__________________
GetnBusy is offline   Reply With Quote
Old 07-21-2011, 01:47 PM   #19
Senior Member
 
Dunner's Avatar
 
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
Did they tell you what the fix was?
__________________
2004 32' National Sea Breeze 1311 Class A on a F-53 Chassis, CHF, TST TPMS, 5Star Tune.
If Dunner (RVM23) can't fix it, it ain't broke!
Cheap Handling Fix Poll. Click Here to vote?
Dunner is offline   Reply With Quote
Old 07-21-2011, 01:50 PM   #20
Junior Member
 
Join Date: Aug 2010
Posts: 24
Yea ... they replaced the LP regulator and a baffle in the burner tube.
__________________
GetnBusy is offline   Reply With Quote
Old 07-22-2011, 01:07 AM   #21
Senior Member
 
clarkgriswold's Avatar
 
Join Date: Jul 2009
Location: Dublin, VA
Posts: 391
Quote:
Originally Posted by GetnBusy View Post
UPDATE ______ I picked our coach up this morning and spoke with the service manager. He explained what they replaced, said he had the unit running all day yesterday and mentioned that it was still running now as I had requested. Sure enough, the freezer and refrig are running well.

Thanks to everyone for their comments/suggestions. I tried to be professional and courteous while still expressing my displeasure in it taking 4 times to get the issue corrected. Ultimately the problem was corrected and they will keep earning my business in the future. Hopefully not for a refrig anytime soon!
Congrats and hope things 'run' good for you from here out. Happy camping!
__________________
Mike & Cindy, (of course with Lucy the Miniature Schnauzer & Eddie the Yorkie) Dublin, VA / Fun Finder TT / X215WSK
clarkgriswold is offline   Reply With Quote
Old 07-22-2011, 05:41 AM   #22
Senior Member
 
Join Date: Jan 2011
Location: Debary Fl
Posts: 464
Welcome to the world of RV warrenty repairs. Sorry for all your problems. About the only option you have is to keep swinging at them. As the other Poster said make them show you it is running on gas(show you the flame in the back of the ref) it takes about 5min to look at it, then turn it off and back on, on gas to see if it relites. If it's not working ask to see the general manager and try to get it worked out. Good luck getting your transportation $$ back. Sadly I doubt Lazy Days really cares about repete customers after all how often do you buy a M/H, they have a new crop of victims walk in the door every day. Just so you know I have a friend with an 08 Winne, that has ref problems since new it has a Norcold (never cold) as well, same issues diffrent dealer.
__________________
Bruce Linda and Zoey
1999 ForeTravel U295
012 orange Jeep Wrangler
bbeane is offline   Reply With Quote
Old 09-06-2011, 05:58 AM   #23
Senior Member
 
sdennislee's Avatar


 
Monaco Owners Club
Winnebago Owners Club
Join Date: Sep 2011
Posts: 6,404
If you are a Good Sam member contact them. I read their consume affair stories every month and they seem ti have a good track record of resolving issue just like this.
__________________
US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
sdennislee is offline   Reply With Quote
Old 09-06-2011, 06:42 AM   #24
Registered User
 
Fleetwood Owners Club
Join Date: Feb 2010
Location: Granite Falls, NC
Posts: 1,156
Blog Entries: 8
CHEAP ADVISE (10 cents please)

This is exactly why I do my own repairs where possible. I had the same problem with my Dometic and was charged 80 dollars for NOTHING. I took my coach to a ''local yokel'' dealership and let ''Goober'' mess with it for a day and the flamin thing still would not run on gas. Their ''tech'' was smarter than any door knob I have ever seen and when I went back to get the coach I talked to him for about five minutes. It took about three minutes to figure out that he was a ''parts thrower''. (this means he would simply throw parts at something and hope that fixed it)
I read everything I could find about refrigerators and all the ''small appliances'' on my coach. Now I repair my own furnace, refrigerator, water heater and small appliance on the coach and I almost never let anyone else touch anything on the coach unless it is changing a tire and I can do that now because I carry an air compressor and an impact gun.
Check the following yourself....
MAKE SURE THE COACH IS LEVEL AND I MEAN ''DEAD LEVEL''....
Remove the outside cover on the back of the refrigerator. There will be a metal panel with one or two screws in the panel. Remove the screws and remove the panel. there may be a '' wind shield'' inside that panel to help protect the ''gas flame'' while the unit runs, when you are traveling down the road. It should be a ''lift off'' with no screws in it. Have your DW turn on the unit and set the control on GAS. In the day time it may be hard to see the ''blue flame'' burning but you should be able to hear it. The ''blue flame'' will be under a ''chimney'' looking devise that is round and full of insulation with a hole up thru it. If you do not see a flame or hear a flame, recycle the start sequence and try again. If everything is working you should hear the serlonid ''click'' when it turns on the gas for the burner and you should hear and see the igniter clicking a spark against the side of the burner to light the gas.
If the unit will cool on AC it should cool on gas if the burner is operating properly.
If you are getting a ''ignition'' and a ''flame'' and it still will not cool the only other problem is the gas jet and or the burner its self. The unit requires the ammonia to be heated to about 500 degrees in the ''boiler'' for the unit to work. If the burner is lighting and working you may have a gas jet that is partally clogged up and can be easily cleaned by removal and soaking in alcahol for a few hours and then ''swobbed out with a "Q" tip and replaced. NEVER PUT ANY KIND OF WIRE IN THAT GAS JET TO CLEAN IT OUT.
CAUTION...... If you are un familar with the gas jet DO NOT WORK ON IT AS YOU CAN GET INTO SERIOUS TROUBLE WITH A LEAK IN THAT AREA.

One more word to the wise as I see it.
Read everything you can about your appliances in your unit.
Learn everything you can about your appliances in your unit.
Watch and learn when someone works on your appliances in your unit.
Take notes and use your video camera while you ''watch'' someone else do your work if possible.
Here is the good news and the bad news.
You, like everyone else have bought a ''rolling piece of junk'' that you have invested a fortune into. This is true regardless of the brand or type or size of unit you have bought unless it is a Mule and a surpless army pup tent. YOU ARE GOING TO HAVE PROBLEMS THAT ARE A REAL PAIN IN THE A$$ AND THEY WILL COST YOU A FORTUNE IF YOU DEPEND ON ''GOOBER'' TO FIX THEM FOR YOU.
WATCH, READ, LEARN AND LISTEN AND IT WILL SAVE YOU A FORTUNE. Most ''tech'' people are someones brother in law that lost his job as a cab driver and was put to work as a Technition and they are going to charge you from 80 to 160 DOLLARS PER HOUR for him to ''fumble with your coach'' and most companies dont give a ''hang'' about you because there is another ''sucker'' waiting for your spot in the repair shop anyway and you will eventually get worn out bring your coach back and waiting for ''Goober'' to throw some more parts at it and hoping it is ''fixed''. Just be glad you are not ''paying'' for their time now.
LOTS OF LUCK BROTHER....
God bless our troops and keep them safe.

ps. All this valuable information will cost you ten cents and you must pay me the next time you see me............ on the other hand IF IT DONT WORK FOR YOU..............I NEVER KNEW YOU............CJ........
__________________
Seajay is offline   Reply With Quote
Old 09-06-2011, 07:04 AM   #25
Senior Member
 
Dunner's Avatar
 
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
When the warranty runs out, I become my own warranty station. I've been working on mechanical, electrical, etc stuff for over 50 years. People have said of me: If Dunner can't fix it, it ain't broke.

I've been known to run my hand over a broken part, chant "Be Healed", and it miraculously was.

Now, if I could just heal this old worn out body.
__________________
2004 32' National Sea Breeze 1311 Class A on a F-53 Chassis, CHF, TST TPMS, 5Star Tune.
If Dunner (RVM23) can't fix it, it ain't broke!
Cheap Handling Fix Poll. Click Here to vote?
Dunner is offline   Reply With Quote
Old 09-07-2011, 11:38 AM   #26
Member
 
badge2283's Avatar
 
Join Date: Mar 2009
Location: Daytona Beach
Posts: 88
I would never buy from Lazy Days. I know many people who have bought high end motor homes, and yet to meet one that was happy with the service department. Also from the stories I've heard, I would not trust them.
__________________
badge2283 is offline   Reply With Quote
Old 09-07-2011, 12:24 PM   #27
Senior Member
 
Dunner's Avatar
 
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
Not the first place I've heard bad about Lazy Days.
__________________
2004 32' National Sea Breeze 1311 Class A on a F-53 Chassis, CHF, TST TPMS, 5Star Tune.
If Dunner (RVM23) can't fix it, it ain't broke!
Cheap Handling Fix Poll. Click Here to vote?
Dunner is offline   Reply With Quote
Old 09-07-2011, 12:27 PM   #28
Senior Member
 
Always-RVing's Avatar
 
Fleetwood Owners Club
Join Date: Aug 2009
Posts: 959
LazyDays has a good reputation

They are one of, if not the largest RV dealer in the country.

I'm glad they took care of you. Sometimes, it takes patience and time to work things out.
__________________

__________________
Fleetwood Providence 2008 40e
Ford F-350 4x4 Diesel 6.0L 2006
Honda CR-V 2006
Always-RVing is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Name your favorite movies Ryegal Solo RV'ers 49 11-14-2012 10:36 AM
Grand Canyon Camping Free Dry Camping Greg Lepage Camping Locations, Plans & Trip Reports 20 05-24-2011 09:43 AM
Cummins Engine getting dirt in it lrodsangel Cummins Engines 27 05-24-2011 12:41 AM
Happy Mad Hatter's Day! Lorna Just Conversation 2 10-10-2010 09:14 PM
Newbie needs help wife is mad!! No hot water. jrjorin Fleetwood Products Owner's Forum 36 05-26-2009 07:15 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 01:29 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.