Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 12-23-2014, 09:47 AM   #15
Senior Member
dvmweb's Avatar
Join Date: Sep 2010
Location: MI
Posts: 948
I have ordered a few things from them. I only use them if I don't need the item in a hurry. I think they are a clearing house outfit and don't stock the product themselves.

2013 FleetWood Expedition 38B

dvmweb is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 12-23-2014, 11:17 AM   #16
Senior Member
Melmoses's Avatar
Tiffin Owners Club
Join Date: Aug 2010
Location: Montgomery, AL
Posts: 1,144
One thing, if you used a credit card to place the order then you have up to 30 days to dispute the charge. The credit card company will remove and hold the charge until the company answers the dispute and they have verified with you. I would seriously think of doing that rather than letting it just go.

Mel (Melanie) and Harry
2009 Tiffin Phaeton 40QTH
2014 Jeep Wrangler Sport
Melmoses is online now   Reply With Quote
Old 12-23-2014, 11:39 AM   #17
Vanha Pieru's Avatar
Monaco Owners Club
Join Date: Oct 2014
Posts: 52
What Melmoses said.
Vanha Pieru is offline   Reply With Quote
Old 12-23-2014, 12:37 PM   #18
Bucky573's Avatar
Newmar Owners Club
Join Date: Jul 2014
Posts: 62
I had a similar experience with a road master dealer I found on the internet. I ordered a base plate from them for our car and when I received the confirmation e-mail I was informed the part was on back order and they would advise me when it would ship. I got worried and did some checking of reviews on the company. NIGHTMARE! Many complaints that orders never shipped, people strung out for 90 days then no more communication. Too late to get the credit card company involved,,,,,,
I immediately called my credit card company and disputed the charges. I then wrote to the vendor and cancelled the order. Then I called them to make sure they got my cancellation. The nice lady on the phone told me they would glady refund my money. I told her that would not be necessary because I would deal directly with my credit card company. She tried to convince me there was no need to involve them. Nice try.
My credit card company immediately credited my account with the expected condition that they could reverse the credit depending on the outcome with the vendor. Took about six weeks, but the vendor cooperated.
I noticed that vendor is no longer on the internet operating under that name.
Contact your CC company and deal with them. They do this stuff everyday.
Tom Sawyer
2010 Ventana 4333, Spartan w/Cummins ISC 360HP
Bucky573 is offline   Reply With Quote
Old 12-23-2014, 01:17 PM   #19
"Formerly Diplomat Don"
Dutch Star Don's Avatar
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 7,222
I've used them for a couple of things where they had the best price and I didn't have issues. It sounds like you've been the unlucky one. I would call your credit card company and dispute the charge. I always found that just writing everything down on paper, with date and times, like when you've called and chatted, is good evidence for the credit card company.

I find that if it's a non RV related item and even some RV related stuff, Amazon is best. PPL is EXTREMELY fast in their shipping, but occasionally doesn't have what I need, so I turn to RVUPGRADES, another great RV store.
Don & Mary
2014 Newmar Dutch Star - All Electric - 450 ISL
2016 GMC Canyon 4WD Crew Cab
Dutch Star Don is offline   Reply With Quote
Old 12-23-2014, 01:30 PM   #20
Senior Member
BigSkyBob's Avatar
Monaco Owners Club
Join Date: Feb 2008
Location: Western Montana on the Divide
Posts: 1,110

[QUOTE=tacking;2354571]Nothing arrived today, and they are still not communicating with me on this. Of course stuff I ordered from amozon last week arrived today.
Guess I need to order the part off amazon today and deal with Adventure later.

I must be the only one confused by this statement. Part arrived from Amazon today but still need to order the part from Amazon ...
Bob Retired Army Traveling alone now.
2008 Camelot 40 PDQ 4 slides ISL400 towing a 2016 Dodge Ram 1500 4x4 Quadcab
Western MT in summer, AZ, NV in winter
BigSkyBob is offline   Reply With Quote
Old 12-23-2014, 01:45 PM   #21
Registered User
Join Date: Mar 2014
Posts: 647
When I'm in such a situation, the first thing I do is take a break and try to get my emotions to subside. Often, I can then find the patience and the path I need to resolve things. The key for me is to take full responsibility for resolving the situation despite the fact I did not create the problem.

It has taken me a long time to learn how to influence a situation not within my control and not my responsibility, but also to accept my unfortunate limitations that make solving some things excruciatingly painful, resentfully time consuming, but fun.
RodgerS is offline   Reply With Quote
Old 12-23-2014, 01:49 PM   #22
Senior Member
pagosajoe's Avatar
Fleetwood Owners Club
Join Date: May 2011
Location: Southwest
Posts: 1,550
If you ordered by credit card, contact your credit card company and get a refund...
Joe and Debbie, Emma the Aussie Cattle Dog who adopted us
2012 Discovery 36J, Blue Ox and Air Force One, 2010 GMC Acadia Toad
USAF (Ret) WDM http://wd0m.com
pagosajoe is offline   Reply With Quote
Old 12-23-2014, 02:49 PM   #23
Senior Member
tacking's Avatar
Join Date: Oct 2014
Location: northesat ct
Posts: 160
Finally received a message this afternoon stating that the manufacturer was at fault and it was shipped out yesterday. They sent me the FedX tracking number. Last time it was some "On Track" tracking number. My belief is that they messed up and put a rush order on it from the mfg. I will have to delay my departure date now which messes up my New Years plans. :( The part won't be here till the end of the week it seems.
So, so far all seems to be resolved. My gripe is that I felt this company left me in the dark. Showing a phone number in the contact is deceitful I feel as it does nothing at all to call it. Then to be told to go to chat and they will take care of you, and learning that chat has no access to order information, and then being directed to having to make out a "Ticket" is way beyond my patients level.

By the way, the part that came from Amazon today was a different part all together.
tacking is offline   Reply With Quote
Old 12-23-2014, 06:00 PM   #24
Senior Member
Damon Owners Club
Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 21,176
There are two companies I have dealt with called AMERICAN RV
One in Californig, Had what I wanted, at the best price, shipped promptly and I will (most likely) Be doing business with them again.

The other (Burton, MI, near Flint) is where I go for oil changes. and they too do a very good job... (And other service). Very pleased with them as well.. No relation to the CA company.
Home is where I park it!
wa8yxm is offline   Reply With Quote
Old 12-23-2014, 07:14 PM   #25
"Formerly Diplomat Don"
Dutch Star Don's Avatar
Newmar Owners Club
Join Date: Apr 2005
Location: Moorpark, Ca.
Posts: 7,222
Get a hold of them and have then rush it, either at your cost or theirs. FedEx can change the way it's shipped midstream.
Don & Mary
2014 Newmar Dutch Star - All Electric - 450 ISL
2016 GMC Canyon 4WD Crew Cab
Dutch Star Don is offline   Reply With Quote
Old 12-23-2014, 07:23 PM   #26
Senior Member
Gordon Dewald's Avatar
Winnebago Owners Club
Join Date: Mar 2014
Posts: 7,921
I have found through sad experience that Murphy's Law (at least one of them) states that the delay is directly proportional to the urgency. I generally try to order items that will affect my time line well in advance.

JIT (Just in Time) may work for manufacturers but I have not had much luck with it.

Gordon and Janet
Tour 42QD/inTech Stacker
Gordon Dewald is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Conclusion - Ain't No TT Made Like a Honda Traxless Travel Trailer Discussion 67 01-15-2015 07:44 PM
Whew! I Made It!!! Good To Go Entegra Owner's Forum 13 11-19-2014 07:54 AM
How baseballs are made Wayne M Just Conversation 3 10-06-2014 10:48 AM
Who's Made Great Choices? Nick B Travel Trailer Discussion 6 09-11-2014 01:30 AM
I apologize - mistake NOT Campers World Oldme iRV2.com General Discussion 3 10-27-2013 07:22 AM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 07:33 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.