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12-22-2014, 03:20 PM
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#1
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Senior Member
Join Date: Oct 2014
Location: northesat ct
Posts: 164
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I made a mistake.....
... and ordered from Adventure RV, RV Parts, RV Accessories RV Supplies Priced Low
In these times there is just no excuse for ultra slow shipping and then not to be able to talk with someone on the phone. So they ask you to "Chat" and when you do the moron on the other ends tells you that he does not have access to order information and that I need to start a ticket. So now I am planning on starting my trip in a week and have no part nor no clue where it is in the order. Though they took my money a week ago.
My mistake, as I was looking for the best price. I just should have gone through Amazon as I have done with all other parts.
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12-22-2014, 03:36 PM
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#2
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Senior Member
Monaco Owners Club Workhorse Chassis Owner
Join Date: May 2014
Location: Central Florida
Posts: 177
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Quote:
Originally Posted by tacking
... and ordered from Adventure RV, RV Parts, RV Accessories RV Supplies Priced Low
In these times there is just no excuse for ultra slow shipping and then not to be able to talk with someone on the phone. So they ask you to "Chat" and when you do the moron on the other ends tells you that he does not have access to order information and that I need to start a ticket. So now I am planning on starting my trip in a week and have no part nor no clue where it is in the order. Though they took my money a week ago.
My mistake, as I was looking for the best price. I just should have gone through Amazon as I have done with all other parts. |
The fact that he does not have access to shipping information doesn't make him a "moron" It's the company he works for.
__________________
Tom & Barb
Jack and Duke (4 leggers)
06 Monaco LaPalma 36DBD
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12-22-2014, 03:49 PM
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#3
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Senior Member
Join Date: Oct 2014
Location: northesat ct
Posts: 164
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Quote:
Originally Posted by Red Dawg
The fact that he does not have access to shipping information doesn't make him a "moron" It's the company he works for.
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Give me a break.
I just got the tracking info and it says it was delivered on the 16th to CA! I live in CT. Most likely the incorrect tracking number. Being I cant talk to anyone I am getting no where slowly.
So it looks like my hard earned money is being screwed with. This is stuff that happened 10 years ago, and no excuse for it in 2014.
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12-22-2014, 03:49 PM
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#4
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,794
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__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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12-22-2014, 03:57 PM
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#5
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Senior Member
Gulf Streamers Club
Join Date: Jan 2012
Location: Cincinnati
Posts: 19,925
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You sound pretty frustrated to the point of name-calling. Is the Adventure phone number that was so unhelpful the 865 429-3698 number?
__________________
Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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12-22-2014, 04:01 PM
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#6
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Senior Member
Join Date: Oct 2014
Location: northesat ct
Posts: 164
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Quote:
Originally Posted by BFlinn181
You sound pretty frustrated to the point of name-calling. Is the Adventure phone number that was so unhelpful the 865 429-3698 number?
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Called that number, yes. Was a recording telling you that they won't talk to you on the phone and you need to use there on line chat.
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12-22-2014, 05:02 PM
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#7
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Senior Member
Join Date: Feb 2009
Location: Ca
Posts: 1,076
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I received the part I ordered, but it had been taken out of the package and shipped for about 1/2 the price they charged me.
One experience was plenty. Too many other vendors out there.
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12-22-2014, 06:50 PM
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#8
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Senior Member
Join Date: Aug 2001
Location: North America somewhere
Posts: 30,975
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I've been quite happy with the way I was treated by RVupgrades | RV Accessories, Parts and Supplies
The owner of that business founded, and used to own and operate irv2.com
Their pricing is reasonable too.
__________________
2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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12-22-2014, 07:12 PM
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#9
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Senior Member
Outdoors RV Owners Club
Join Date: Oct 2009
Location: Manitoba,Canada
Posts: 2,789
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I'm very sorry to hear of your problems with this vendor. I have bought many things from them over the years and had formed the opinion that they are an excellent vendor.
Jim
__________________
2016 Creekside 23RKS
2012 Ram 2500 Laramie 4X4 Cummins 6.7L
Canada, eh? 
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12-22-2014, 07:21 PM
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#10
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Senior Member
Join Date: Mar 2011
Location: Ottawa Ontario Canada
Posts: 1,260
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I dealt with them, was very satisfied...
__________________
DanielB
Looking for small Class C, sold Newmar MADP
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12-22-2014, 08:55 PM
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#11
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Senior Member
Thor Owners Club
Join Date: Jun 2011
Posts: 2,893
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I wouldn't write the company based on one experience. If there enough positive reviews I would think its been a one off experience and give them a second chance....
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12-23-2014, 06:12 AM
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#12
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Senior Member
Join Date: Oct 2014
Location: northesat ct
Posts: 164
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As of now I have heard nothing back from this company on where my order is.
Yes, I am frustrated. I needed this part to head of on my travels next week. Now not only do I not have a clue where it is, but they took my money and refuse any returns or cancellations. So now I may end up with two of these parts as I may have to order one from amazon, if in fact I ever get this one from Adventure.
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12-23-2014, 07:20 AM
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#13
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,713
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I've had very good results with PPL Motorhomes Parts Dept and RVUpgrades.com, plus Amazon as well.
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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12-23-2014, 09:11 AM
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#14
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Senior Member
Join Date: Oct 2014
Location: northesat ct
Posts: 164
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Nothing arrived today, and they are still not communicating with me on this. Of course stuff I ordered from amozon last week arrived today.
Guess I need to order the part off amazon today and deal with Adventure later.
I looked at there reviews and see some with 5 stars but the review is negative. Also did not realize that they put their reviews in order of best to worst, so unless you ask for the worst to best you don't see all the very poor reviews.
Jerks
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