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Old 03-24-2008, 06:57 AM   #15
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comments?
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Old 03-24-2008, 07:02 AM   #16
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The scratches on the cover indicate you have struck tree branches in the past. The accumulated stresses may have caused damage to the gasket, or simply forced the a/c unit away from the gasket enough to leak. The rest is consequential damages.

Sounds like a good story to me!
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Old 03-24-2008, 03:19 PM   #17
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by killian:
I should have lied and said I recklessly slammed into a tree branch because there are a few "scratches" (on the ac cover) now...maybe I should get a second opinion (another repair shop). </div></BLOCKQUOTE>Don't lie or admit anything, let your dealer with their experience do their job of selling the repair to the adjuster. Be prepared to show receipts for tires, axle grease, bearing seals, etc., for proof of ON GOING maintenance.

A second qualified opinion from another reputable dealer can never hurt either.

Good luck with the adjuster,
Mike.
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Old 03-26-2008, 04:37 AM   #18
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The gasket has a sticky on both sides. It will most likely be torn apart when the unit is lifted. Just how much damage is done? You made one comment about the roof membrane is ok but the structure under the roof is the issue. I have a KZ. It's nothing special in regards to roof design. My Keystone had a roof leak. I removed a interior roof panel, fixed the damaged roofing plywood from the underside, including regluing the looses spot from the underside. Then I put back new insulation and the original celing panel. if I hadn't told you, you would never been able to tell. Took about 2 hours.

If it we're me, I'd find a new repair shop. And, if there was enouigh water leaking to do some damage, how did you not notice?
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Old 03-26-2008, 07:56 AM   #19
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Yes, the gasket has to be replaced when the ac unit is lifted...to check the gasket. The water was coming from a small leak at the gasket (that can't be seen) and soaking into the wood roof structure underneath the roof membrane. I noticed the roof was soft (from soaked wood) in the area around the ac. Inside, a ceiling panel was sagging a little, not noticeable until the slideout was out. No stain or wrinkles in the ceiling panels. Thanks for the alternate repair method. I got the same info. from k-z, but just not sure what I'll be getting into.
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Old 03-30-2008, 11:41 AM   #20
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Good luck
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Old 05-19-2008, 09:31 AM   #21
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I have just experienced a similar situation.
The person who sold me the extended warranty policy never sent it or the money to the insurance company. I only found out 2 years after purchasing the policy when I needed repairs. Beware of extended warranty sellers. I can tell you one in particular to avoid, Warranty Experts.

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by K-Star:
haggle with the insurance company. insurance companies are in the business of collecting money and then not paying policy holders, or paying them as little as possible. You may get them to loosen their purse strings and get something. </div></BLOCKQUOTE>
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Old 05-20-2008, 07:24 PM   #22
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by KDUNN:
I have just experienced a similar situation.
The person who sold me the extended warranty policy never sent it or the money to the insurance company. I only found out 2 years after purchasing the policy when I needed repairs. Beware of extended warranty sellers. I can tell you one in particular to avoid, Warranty Experts. </div></BLOCKQUOTE>Call your state attorney general or insurance commissioner. Sure they would love to hear about that guy, provided the state licenses him.
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