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Old 07-10-2016, 01:49 PM   #99
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Originally Posted by Tugboat View Post
I worked at a Car/RV dealer when in high school 1974 junk then and still the normal now.
".....The federal lemon law (the Magnuson-Moss Warranty Act) was enacted in 1975 and protects citizens of all states...."

Maybe it was the junk that was being peddled in 1974 within the auto industry that lead to current consumer protections enacted in 1975. They 1970s were not fine years for the American auto industry.

One difference between auto and RV industries is that auto manufacturers are pretty motivated not to build junk due to legislation. In my state, they get 30-days and 2-repair attempts before they're required to replace or re-buy. If they build junk, they don't get to profit on it. I can't imagine that they'd willingly take cars back otherwise.

I have owned a bunch of cars. Many of which have made it 100k miles and 8-10 years without a single major or minor defect. That's a pretty good run... GM, Ford, Honda, Toyota, we all expect quality vastly superior to the 1970s.... But we do pay more.
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Old 07-10-2016, 01:49 PM   #100
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"Most CEOs..." (insert negative comment). "Most management teams..." (insert negative comment. These forums would deservedly get fired up if someone stereotyped "most RVers" or "most trailer owners" in the same way.

We live in the most robust economy in the world. Someone is doing some things right.
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Old 07-10-2016, 02:41 PM   #101
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Just makes me all the more determined to get my Honey fixed up better and the way I want her and keep her for longer. Really would like a larger engine so I could do hills with more ease though... sigh....
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Old 07-10-2016, 03:11 PM   #102
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Just subscribing if for no other reason then to see if there are ever going to be solutions set out. My guess is no and I'm normally an optimist
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Old 07-10-2016, 03:42 PM   #103
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If the measure was robust, we wouldn't be having this discussion at all.

Which brings us full circle. It is the consumer who buys this stuff who's at fault, 'cause it cant be the manufacturer.
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Old 07-10-2016, 05:26 PM   #104
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I have seen 4 basic problems, which are common in other industries as well.

Factories using their customers as their quality control department. Decades ago, products were fully tested before they went out, but now they just wait for the customers to complain.

Poorly designed features. Seems like owners have better ideas than the factory engineers, and they don't seem interested in owner ideas.

Very few options. Happy customers get what they want. But manufacturers like to keep options to a minimum to make life easier for them, and dealer inventories tend to be loaded with everything, whether customers want them or not.

Service headaches. Long waits for service, especially warranty items, and finding top quality repair shops. I have heard from numerous owners who will drive across country to the factory to get things fixed.
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Old 07-10-2016, 10:32 PM   #105
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That article is BS...campgrounds have never been fuller...I have never seen more RVs on the highways...everytime I go to Camping World to get something, the place is packed.

An RV experiences a prolonged and SEVERE earthqauke EVERYTIME it moves...things shake loose...things break...scare tactic stories don't do anyone a bit of good...
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Old 07-10-2016, 11:52 PM   #106
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An RV experiences a prolonged and SEVERE earthqauke EVERYTIME it moves...things shake loose...things break...scare tactic stories don't do anyone a bit of good...
And they should be designed to handle that severe earthquake. Good grief.
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Old 07-11-2016, 05:19 AM   #107
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That article is BS...campgrounds have never been fuller...I have never seen more RVs on the highways...everytime I go to Camping World to get something, the place is packed.
Campgrounds are packed, but the services are not what they should be.

Quote:
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An RV experiences a prolonged and SEVERE earthqauke EVERYTIME it moves...things shake loose...things break...scare tactic stories don't do anyone a bit of good...
This is the line various manufacturers and dealers seem to use and simply stated, it's a foolish excuse.

I live in an active hurricane zone and moved from an older house to a new construction house in the South Florida nearly ten years ago. The older house would vibrate and shake when a storm would hit the area. The new house is built to current hurricane standards and is solid as a rock, even when experiencing hurricane force winds. The difference is higher quality building materials and better methods of solid construction techniques. The new home is built to withstand the extreme conditions and after a storm.

The analogy is simply that there are better methods of building RVs and motorhomes, but the manufacturers are slow to adopt them and instead use this "earthquake" line as an excuse.

We're buying vehicles that will be used on rough pavement and the manufacturers know it. It's time they started building them to withstand the usage in which they are intended for use. Not all roads are smooth and the manufacturers know it and can do a much better job...until now, no industry publication called and that's why this story will hopefully be used as a wakeup call to the RV industry.

Building-in quality during the manufacturing process doesn't cost as much as they would like us to think as it's all part of the process. I think it's safe to say the initial quality of new units are at an all time low and the never ending stream of complaints found in the forums and the ever growing punch list and long waits at dealerships are evidence of these shortcomings. But they keep doing it and people keep buying. This needs to stop now and that's where the immediacy of social media comes into play.

Does that mean we will need to pay more? Maybe. But wouldn't you pay a bit more to have an RV or a motorhome that doesn't rattle and fall apart?

This story is a wakeup call for the manufacturers. All it will take is for a single manufacturer to scrap the current RVIA building standards and build to common sense standards and people will sing its praises in the forums. It's the old, build a better mousetrap and the world will beat a path to your door, scenario.
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Old 07-11-2016, 12:32 PM   #108
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This story is a wakeup call for the manufacturers. All it will take is for a single manufacturer to scrap the current RVIA building standards and build to common sense standards and people will sing its praises in the forums. It's the old, build a better mousetrap and the world will beat a path to your door, scenario.
There is a group of 20-25 people from the RV manufacturing industry that sit on the RVIA Technical Committee that control the minimum building standards.

No reason why people that want change can't be voted onto the committee.
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Old 07-11-2016, 12:37 PM   #109
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I'm much more worried about crowded campgrounds and inadequate RV parks.
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Old 07-11-2016, 01:16 PM   #110
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There is a group of 20-25 people from the RV manufacturing industry that sit on the RVIA Technical Committee that control the minimum building standards.
As I understand it, manufacturers pay a fee for the sticker and simply self certify that they are complying with standards.

RIVA does have a means for a "surprise inspection" - but how valuable is that if there is no public record of the inspection?

Do you really think that RIVA is going to expel members (major manufacturers) who provide the majority of RIVA's fees?
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Old 07-11-2016, 01:58 PM   #111
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As long as they continue to charge for steak, and serve hotdogs, and we continue to pay for steak, and eat the hotdogs......nothing will change !
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Old 07-11-2016, 06:08 PM   #112
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Part 4 Of This Series Has Been Released

The problem with the parts and appliances:

RV Death Spiral — Suppliers in a tough spot | RV Daily Report

This is making my head spin. But, this chapter explains quite a bit about why there's such a long wait for service and why things keep breaking.
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