Quote:
Originally Posted by znt1186
Looks like a lot of folks think the service tech should invest in a crystal ball so he can diagnose the problem before he sees it. Mine is currently in the shop for a repair diagnosis. I don't know if Merlin can figure it out or not, but I am pretty sure I will get a bill for his services either way.
For those of you who can diagnose a problem and guarantee a fix without even seeing the actual condition, I envy you. It just doesn't work that way in my world.
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Having done this in aviation all my life I know my limits. If the person explains his issue over the phone or in person it’s a starting point and if you are weak in that area be upfront with that person. To this day I get calls from owners of helicopters asking questions on issues they are having and telling me what they have been told what’s wrong
I received a call last night from a person I call a friend now who owns coffee and sugar company’s and I spent an hour going through his problem on his helicopter.
When my wife was still on this earth he flew the both of us and paid for everything to look at his helicopter and I did fix the issue because I knew what the issue was and told him on the phone how to fix it and what to look for if he had someone else do this.
I don’t buy this I think I can fix it knowing I have no clue when I am told the issue. You know the people that does and should be upfront and tell them you should call this guy instead of me coming to look. RV are like aircrafts they are money pits
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