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Old 08-20-2008, 03:05 PM   #1
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Workhorse Chassis Owner
Join Date: Mar 2002
Posts: 320
This will be my first claim with NI.

I contacted NI by telephone and received a recording to leave info for next day call back.

Not an emergency, so no problem.

Has anyone had any experience with a windshield glass claim with NI?

We are currently in Texas. AGAIN!

In 2000 and again in 2006 while insured under progressive, I had a MH windshield replacement claim on each occasion. Again while in Texas.

I reached a live person each time. On the 2000 claim, a mobile RV service replaced the windshield at our site. It was a smaller MH on a ChevVan chassis at the time.

The 2006 claim was handled by progressive and required the shipment of a replacement windshield by Duncan Glass and was repaired at Ancira in Boerne.

Both progessive glass claims went extremely well, and completed in a timely manner.

What can I expect from NI?

I will continue to post my progress with NI.
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Old 08-20-2008, 03:05 PM   #2
Senior Member
 
Workhorse Chassis Owner
Join Date: Mar 2002
Posts: 320
This will be my first claim with NI.

I contacted NI by telephone and received a recording to leave info for next day call back.

Not an emergency, so no problem.

Has anyone had any experience with a windshield glass claim with NI?

We are currently in Texas. AGAIN!

In 2000 and again in 2006 while insured under progressive, I had a MH windshield replacement claim on each occasion. Again while in Texas.

I reached a live person each time. On the 2000 claim, a mobile RV service replaced the windshield at our site. It was a smaller MH on a ChevVan chassis at the time.

The 2006 claim was handled by progressive and required the shipment of a replacement windshield by Duncan Glass and was repaired at Ancira in Boerne.

Both progessive glass claims went extremely well, and completed in a timely manner.

What can I expect from NI?

I will continue to post my progress with NI.
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Old 08-20-2008, 06:37 PM   #3
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Join Date: Jan 2000
Location: Silver Springs, FL. USA
Posts: 18,066
Replaced a windshield half on my coach this past April. No problems at all with National Interstate. It was just a stone chip, so they asked if I would have it repaired but I said no, I wanted it replaced and have the work done at the American Coach factory. OK, they said, just have the an estimate faxed in and they would approve. And they did, to the tune of $1210.

I may have had an advantage since my coach is registered and insured in Florida, where there is no deductible for windshield repairs (statewide insurance regulation).
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Old 08-21-2008, 05:12 AM   #4
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Workhorse Chassis Owner
Join Date: Mar 2002
Posts: 320
Step #2

Received a call from NI at 7:30 a.m.

They took the information, provided claim number, adjuster's name and that I will be contacted by the adjuster, etc.

I was told I can take the car anywhere for repair.

Also a Florida resident (for now), just luv Texas. But I do like the $0 Deductible on glass. When we change over to Texas this year, will have to check on their glass replacement deductibles, etc.
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