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Old 07-29-2015, 03:10 PM   #1
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Need to find parts supplier that stocks awning arms, Rockwood trailer

From the get-go, this awning arm has been giving us problems. The large square nut on the other side of the adjustment knob is supposed to slide, but it twists and binds, and if nobody is outside holding the knob up to keep it free, it binds up the entire awning system. Well, my wife tried to pull in the awning by herself, and the arm bent.

I need to find a supplier of RV parts that can sell me just that brown arm, so I can replace it.

Who is a good source of (preferably online) parts for RVs and trailers that would stock these sorts of parts.

2015 Rockwood Ultra Lite 2304 DS
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Old 07-29-2015, 03:14 PM   #2
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Have you tried calling the folks who make your camper or looked for a make and model on the awning?
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Old 07-30-2015, 03:11 PM   #3
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i am afraid to Rockwood directly...I have seen similar parts on ebay for $60 and i could swap this part out in 10 minutes. I fear that Rockwood would charge a couple hundred for this part, and require that a dealer install it. The closest dealer is an hour drive away, and I would lose the trailer for a couple weeks, I would bet.

Is calling Rockwood the best bet?
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Old 07-30-2015, 03:52 PM   #4
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Well, ended up calling Rockwood, who told me to call Dometic (brand of awning), who found a warranty dealer/service center within 30 minutes of home, and asked me to bring it by and let them inspect it and apply for warranty repair.

They will let me drop it off in the morning and pick it up in the afternoon, then repeat when the part(s) are delivered, so I won't have to be without the trailer for any extended period of time.

They encouraged me to NOT fix it myself or warranty will be voided.
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