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Old 08-15-2016, 06:50 AM   #29
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I don't know if the OP will get credit for the tax paid on the defective unit but tax in FL is 7% on the full purchase price.

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Old 08-17-2016, 01:11 PM   #30
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Originally Posted by Gary RVRoamer View Post
Since you bought in Florida, I'm guessing your attorney is citing Florida Lemon Law? I don't think you will get much help there if Dutchman/Keystone/Thor digs in their heels. It's not a motor vehicle and the problems are not chassis related, so technically not covered by FL law.
I'd hope the lawyer is also looking at the Magnuson–Moss Warranty Act. It's federal law governing consumer product warranty. It seems a refund would be attainable.

The pertinent part:
Under a full warranty, in the case of a defect, malfunction, or failure to conform with the written warranty, the warrantor:
  • can remedy the consumer product within a reasonable time and without charge;may not impose any limitation on the duration of any implied warranty on the product;
  • may not exclude or limit consequential damages for a breach of any written or implied warranty on the product, unless the exclusion or limitation conspicuously appears on the face of the warranty; and
  • if the product, or a component part, contains a defect or malfunction, must permit the consumer to elect either a refund or replacement without charge, after a reasonable number of repair attempts.
For a basic overview you can listen to Steve Lehto's podcasts on the subject. He is an Attorney in Michigan but a lot of the topics carry over to most other states. http://lehtoslaw.com/michigan-lemon-...boats-and-rvs/

1995 Fleetwood Flair 22D
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Old 08-17-2016, 06:32 PM   #31
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How stupid are the people in charge at Thor to have allowed this to go so far. The OP used his real name, the real dealer involved and pictures of his unit. A simple google search would have alerted them that he was posting pics and story for all to see. They should have settled with him months ago with a better trailer of his choice for free in return for signing a non disclosure agreement. The story would have stopped with us wondering how he made out getting his floor repaired and that would have been worth a couple trailers at least.

Hope you get them to give you the new unit free of charge.

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