Originally Posted by mrfuni
Hello, considering a new Winnebago ERA and found offerings considerably less expensive from out of state dealers. I don't mind spending $250 for a one way flight and a drive home to save $10,000 +. Still I am concerned about warranty work and service. Can anyone help who might have done this? I would rather deal locally, but the savings are considerable. Thanks.
We saved 20,000 by buying from Lichtsinn in Forest City over our local dealer. We looked at Lichtsinn because they are a mile from the factory and we did not want an unknown driver delivering the coach. Turned out to be a great find.
Did I mention we are 1800 miles from Lichtsinn - one way? We have no issue with traveling back to them for warranty and service. We bought the MH to travel and are able to plan it into our travel route.
As noted if you have trouble on the road it does not matter where you bought it. Nearest dealer is your first and maybe only option. Small items you can either do yourself or notify the dealer and they can get it placed on your file at WGO for later attention by your selling dealer.
We were really fortunate in dealing with Lichtsinn. We have found their service department to be extraordinary. They identified and repaired a couple issues that we would not have been aware of until they item totally failed. We are able to get appointments that are honored and the available parking lets us stay in the coach. Being close to the factory means the parts are there the next day so no three week wait for the dealer to get parts.
Maybe a bit inconvenient but for us a great place to get the best deal and service.