Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 09-23-2013, 08:25 AM   #1
Senior Member
Join Date: Feb 2013
Posts: 664
Pen Fed Deceptive New Business Practice

I know Pen Fed is a very popular CC among RVers.

Are any of you aware that as of 8/16/13 Pen Fed has changed (without notice) their point redemption amounts. Now to get a $50 Visa reward card you are charged 5,900 points.That is an immediate loss of 18% of your points.

I just finished talking to a CS supervisor and voiced my extreme dissatisfaction at the new unannounced changes. She said they got no advance notice either. They will not even give you the points you earned prior to the change without the 18% loss.

So now you really get 4.1% on fuel and 2.1% on groceries and darn near nothing on other purchases.

This is just out and out deception of their customers. If they need to change the program, tell us 4% gas 2% groceries. Don't take an additional 18% for redemption and make it sound like your getting more points. Then add their new $1.00 charge for not doing your statement online.

I used to praise this company but this is JUST PLAIN WRONG!!!

az99 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 09-23-2013, 08:35 AM   #2
Senior Member
becks's Avatar
Join Date: Sep 2006
Location: Fulltime/ SE Minnesota
Posts: 2,560
I feel the same way.

06 TS-42-DS04
1040 watts of solar
2014 Jeep Rubicon/2003 Honda CRV
becks is offline   Reply With Quote
Old 09-23-2013, 09:41 AM   #3
Senior Member
BobGed's Avatar
Tiffin Owners Club
Join Date: Oct 2008
Location: Carson City, NV
Posts: 2,019
If you read the fine print of the agreement I think you'll find they have the right to change, or even discontinue, the benefits anytime they want to without prior notice.

Actually I'm not surprised by this move. I was converting my reward points to prepaid Visa cards in my daughter's name. There was no charge for printing the card and no mailing charges. I pretty much knew it was too good to last.

I will continue to use the program as there is just nothing better out there when you consider the unlimited reward points you can earn, particularly on gas and groceries in our case.
Bob, Sherron & Kinsey (Goldendoodle)
2017 Tiffin Phaeton 40QBH
2014 Jeep Cherokee Limited
BobGed is online now   Reply With Quote
Old 09-23-2013, 10:06 AM   #4
Senior Member
Join Date: Feb 2013
Posts: 664
I am not saying there is anything better. Just be honest. If your giving 4% say it. Don't say 5% then take back 1% when the points are redeemed.

I said to the CS supervisor they may as well make it even more inviting to use their card. Give 10 points for each dollar purchase but then change to 10,900 pts. = a $50 card. She chuckled but agreed.
az99 is offline   Reply With Quote
Old 09-23-2013, 12:13 PM   #5
Senior Member
djbmsu's Avatar
Join Date: Nov 2011
Location: Charlotte Harbor, FL
Posts: 1,806
Dumped Pen Fed long ago ! many banks now offer very good discounts usinf there cards.
Don and Nancy
[2014 40QBH Phaeton, 2015 Buick Enclave, 2yr old sisters Sara n Kaycee, Havanese, Two Segways
djbmsu is offline   Reply With Quote
Old 09-23-2013, 01:16 PM   #6
Junior Member
Join Date: Jan 2013
Posts: 19
I got an email, then later, a snail-mail letter stating the changes. Took the opportunity to change (drop) the card right away.
Still haven't got my $5 back from savings though...
Larry K.
floridasnow is offline   Reply With Quote
Old 09-23-2013, 05:22 PM   #7
Senior Member
Ernie Ekberg's Avatar
Join Date: Dec 2000
Location: Weatherford, Tx 76086 USA
Posts: 1,508
Send a message via AIM to Ernie Ekberg Send a message via Yahoo to Ernie Ekberg
I pay cash and don't worry about some card company changing the rules mid stream

Ernie Ekberg, Prevost Liberty XL Classic
Ernie Ekberg is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:47 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.