Community Forums

Elkhartjim · 03-19-2011, 12:57 PM

Quote:

Originally Posted by GaryKD

1. Insert your RV Real Value Card or Frequent Fueler Card.
2. The pump should recognize you as an RV customer.
3. At the bottom of the screen it will say you are authorized for pump start.
4. Press the continue button.
5. Pump the fuel.
6. Pull forward to let the next vehicle have access to the pump.
7. Go into the store and pay for the fuel and obtain a receipt.

What did you need to do prior to this procedure? Get your card authorized, get a new card, etc?

GaryKD · 03-19-2011, 01:10 PM

Hi Elkhartjim,
Several months ago, I registered my card with a cashier at a J. Then I had to wait until yesterday for them to get their programming straightened out so the card would work at the truck pumps.

Elkhartjim · 03-19-2011, 02:27 PM

Thanks Gary. I hope you meant it took them this long to get their programming straightened out not that it takes several months to get it working after registering.

AFChap · 03-19-2011, 02:31 PM

Quote:

7. Go into the store and pay for the fuel and obtain a receipt.

This part is unacceptable to me because my PenFed Visa credits me with a 5% rebate ONLY if I pay at the pump. At current prices, that is between 15 and 20 cents per gallon. I only buy fuel where I can pay at the pump ...normally can at the RV island even if they have the stupid $75 cut-off.

Davemac · 03-19-2011, 04:03 PM

Quote:

Originally Posted by bluepill

Idiots at the fuel pumps? They'll never match to idiots at a boat launch ramp.

How about a busy weekend day, people in line both on land and in the water, and this guy pulls his small sail boat onto his trailer. Rather than pulling the trailer off the ramp, he starts to take down his rigging right there on the ramp, blocking everyone.

This is why I don't have a carry permit - it would be just too tempting.

That's why the South has the "He needed killin' " defense

GaryKD · 03-19-2011, 05:08 PM

Hi Elkhartjim,
You make an interesting post. I've been working with Pilot/J on this for some time. As I reported my failures, at the truck, pumps they changed what was happening with my card. I can not tell you which is true or are both at fault. The bottom line is now it works.

GaryKD · 03-19-2011, 05:10 PM

Hi AFChap,
Consider the AMEX Cash Back credit card. Anything I buy at the J gets me 5% cash rebate.

Gary RVRoamer · 03-19-2011, 07:52 PM

That's good news, GAry. Thanks for detailing the new truck pump procedure, which is different than the RV island and car pumps.

W4RLR · 03-20-2011, 12:25 AM

Quote:

Originally Posted by Davemac

That's why the South has the "He needed killin' " defense

There would not be a jury that would convict.

Dick1142 · 03-20-2011, 03:07 PM

Have used mine a couple times. Worked fine at FJ, but did not get the cash price or discount at Pilot. Also have not received my "points" (whatever they are for, haven't figured that out) at ANY location. Contacted their customer service who seemed to want to help, but nothing has happened. Talked to a Regional Manager, and also nothing happened. Oh yes, I did get a $5 "gift card"

. Dick

Triker56 · 03-20-2011, 04:14 PM

Quote:

I only buy fuel where I can pay at the pump ...normally can at the RV island even if they have the stupid $75 cut-off

That cut off is probably set by your PenFed Visa CC.
I have never seen a pay at the pump at the truck lanes that will give a receipt. RV Islands Yes.

dennis46c · 04-05-2011, 12:18 PM

We went down and back I-75 last week with mixed results at Flying J locations using the RV card at the truck pumps. At two locations, I swiped the credit card first, then it asked for the loyalty card next and it started the pumps and ran up to $150, I repeated the process to finish filling the tank. Didn't have to go inside at all. At other locationns, I swiped the RV card first but it wouldn't accept the cedit card and told me to pay inside. It did however let me fill the tank without stopping, around $230 so that was still easier that going in first. It wouldn't print a receipt at the truck pumps, I didn't check to determine the price I received and I did check my credit card account and all transactions were properly recorded. I hate stopping for fuel so as long are prices are reasonable (Flying J seems to be reasonable based on how busy they are) and it is easy in and out I will use that truck stop.

GaryKD · 04-05-2011, 01:09 PM

Hi dennis46c,
It is important to follow the instruction on the screen when using the truck pumps. The process is different than using auto or RV pumps. The second process mentioned in your post seems to be the correct one.

Look at post # 42 in this thread.

Iron Man · 04-05-2011, 01:55 PM

Question-- With the new syste when you use the new RV card at truck pumps, after you swipe the card does it display that discounted price on the pump or is it caculated when they complete the transaction. Please answer if you know don't speculate please.