Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 09-18-2013, 01:46 PM   #1
Senior Member
Davdeb1's Avatar

Monaco Owners Club
Freightliner Owners Club
iRV2 No Limits Club
Join Date: Jan 2011
Location: Avon Lake, Oh
Posts: 2,885
Pplmotorhomes.com is great!!!

I just wanted to share a good experience with everyone here...

Last week 3 days after starting to fulltime, I was cleaning around toilet. We had been noticing an increasing urine smell, and I discovered the carpet was wet. It was not a good wet. Long story short, I decided to replace the 13 year old toilet with a new one and rebuild the flooring around the toilet. I went online to order a new toilet, and found that PPLMOTORHOMES.COM had one to replace ours, (Sealand Traveller) and it was only $259. I ordered it Wednesday afternoon, and it arrived at the campground Friday afternoon. We were out till late that night, and Saturday I worked on the inside of the toilet room all day. Sunday I was ready to install, opened up the box, and it was shattered into many pieces. I called first thing Monday morning, and left a message for Customer service. I will admit I was a little skeptical, because customer service was answered with a voicemail.

They called me back in 30 minutes, I had left the message about the problem, and he told me he would call Sealand and have another one sent out. He said we could keep the other one and do a filed scrap, just take out the parts we wanted and throw the rest away.

Today is Wednedsday, and at 3:15pm my toilet was installed and working great. Yes it's too bad we got a busted toilet, but the PPL folks handled the problem with great customer service. I will always recommend them to anyone who listens, and try to buy everything I need from them.

40 FT--330HP CAT
2 SLIDES-TOAD 2012 focus
Fulltime-Home is where we park it.
Davdeb1 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 09-18-2013, 01:50 PM   #2
Community Administrator
Clifftall's Avatar

Fleetwood Owners Club
Ford Super Duty Owner
Join Date: Aug 2009
Posts: 30,754
That's terrific. Thanks for the post.


Cliff,Tallulah and Buddy ( 1999-2012 )
Clifftall is offline   Reply With Quote
Old 09-18-2013, 01:57 PM   #3
Senior Member
Steve N Sal's Avatar
Newmar Owners Club
Workhorse Chassis Owner
Join Date: Oct 2007
Location: Michigan
Posts: 5,622
I've dealt with them in the past and they have ALWAYS been on the up and up. Anything I have ever bought from them was sent in a timely matter and arrived before I ever expected to see the item. I once had a problem with a base plate that I ordered. NO problem, we'll get a new one out and I mean it was out. They are a great place to deal with. Glad you had the same experience.
Steve & Sally / Hudson Our Little Pom / Heidi, Houston & HiTee Forever in our Hearts
04 NEWMAR MACA 3778 W22 / 05 PT Vert
Michigan (Summer) Michigan (Winter For Now)
Steve N Sal is offline   Reply With Quote
Old 09-18-2013, 01:57 PM   #4
Senior Member
Jeep trekker's Avatar

Monaco Owners Club
Join Date: Jul 2012
Posts: 271
That's good to hear. I have ordered several things from them and never been disappointed. It is good to know that they will make things right when things go bad.
Richard and Laura Mae
2007 Monaco Camelot/2003 Jeep Rubicon or 2006 Jeep Commander
From the Land of Enchantment, New Mexico
Jeep trekker is offline   Reply With Quote
Old 09-18-2013, 02:27 PM   #5
Senior Member
wardy's Avatar
Tiffin Owners Club
Join Date: Dec 2009
Location: Winter Park, Fl
Posts: 478
My experiences with PPL have also been excellent, very well run business.
2007 Allegro Bus 42 QRP, 400 ISL now 2017 LTV Serenity on a 2016 Sprinter chassis
wardy is offline   Reply With Quote
Old 09-18-2013, 02:37 PM   #6
Senior Member
tom77hmstd's Avatar
Join Date: Jan 2011
Location: homestead fl.
Posts: 283
PPL rocks

Same deal here got a new inverter for a great price turned out defective after 3 weeks. They sent me a new one no questions asked and paid all freights and everything. Hard to believe in this day and time.
Tom Homestead Fl.
2006 National RV Tradewinds 40D
tom77hmstd is offline   Reply With Quote
Old 09-18-2013, 09:12 PM   #7
Senior Member
Vintage RV Owners Club
Gulf Streamers Club
Join Date: Mar 2009
Posts: 143
I have used them a couple times. Last year for a toilet, had in 3 days, installed and still
works great. They seem to be real good folks, and they are quite competitive with
all there pricing.
bjcarpetguy is offline   Reply With Quote
Old 09-18-2013, 09:41 PM   #8
Community Administrator
JohnRR's Avatar

Fleetwood Owners Club
Workhorse Chassis Owner
Join Date: Sep 2010
Location: Marquette, Michigan "Da UP"
Posts: 17,184
Good to hear about the good experience with getting customer support.
John & Cathy R.
06 Pace Arrow 38L W24
08 14 Lincoln MKX AWD
See My RV Upgrades
JohnRR is offline   Reply With Quote
Old 09-19-2013, 05:09 AM   #9
Senior Member
becks's Avatar
Join Date: Sep 2006
Location: Fulltime/ SE Minnesota
Posts: 2,560
I have been very happy with them, as well as RV Upgrades. Nice to have great companies or order from.
06 TS-42-DS04
1040 watts of solar
2014 Jeep Rubicon/2003 Honda CRV
becks is offline   Reply With Quote
Old 09-19-2013, 05:22 AM   #10
Senior Member
WesinRockies's Avatar
Fleetwood Owners Club
Join Date: Oct 2012
Location: Colorado
Posts: 606
Glad you had good service with them I will put them on my list of places todo business with!
Sally, Hailey (Shih Tzu) and Me!
08 Revolution LE 40E
12 Jeep Wrangler,10 FLHX
WesinRockies is offline   Reply With Quote
Old 09-19-2013, 06:51 AM   #11
Senior Member
iRV2 No Limits Club
Join Date: Jun 2006
Location: Naples, Fl.
Posts: 1,303
I am 61 an NOT one to order on line. I like to see and touch my purchases.

That said, I have ordered from PPL twice and both times the service was excellent!

When the time comes, I guess I will be going to Texas to buy my next rig!
Camping Rig: 2006 Outback 27 RSDS--
2005 Dodge 3500 - Dually- Cummins
Full time since June 2006
Dog Folks is offline   Reply With Quote
Old 09-20-2013, 02:12 PM   #12
Senior Member
Join Date: Nov 2010
Posts: 131
Valuable Information

It is not often that you hear about good service these days. Seems like all we ever hear is bad news. Thanks for the honest opinions about PPL, it will weigh a lot when it comes time to select a business to deal with!
This forum rocks!!!

RABBITFISH is offline   Reply With Quote
Old 09-20-2013, 02:24 PM   #13
Senior Member
Join Date: May 2004
Location: MI
Posts: 197
I've ordered a lot of 'stuff' over a lot of years from PPL and never had a problem. If it's something I need desperately I will at least check their price and decide if I want to purchase locally or can wait.
Argosy is offline   Reply With Quote
Old 09-20-2013, 04:59 PM   #14
Senior Member
charliej's Avatar
Join Date: Feb 2013
Posts: 921
Bought my coach from the Houston store. Easy to deal with, nice folks.

charliej is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 12:08 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.