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05-23-2015, 09:38 PM
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#1
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Senior Member
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 5,062
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Reservation.gov cancellation fee
I know there is a $10 cancellation fee at Reservation.gov but it seems like I got charged $19.
I reserved for 7 days: 7 x $24 = $168 + $9 fee - $63 Senior Discount = $114 due and paid on credit card several months ago. When I cancelled today I am told I will get only $95 back to my credit card. Did I not get charged $19 for cancelling this reservation, or am I just not doing my math correct? The lady on the phone who took the cancellation just kept saying I don't get the $9 fee back. To me that still amounts to a cancellation fee of $19.
What am I missing here?
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05-23-2015, 09:50 PM
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#2
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Senior Member
National RV Owners Club
Join Date: Jun 2010
Posts: 4,581
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Looks like your math is correct. Time to talk to management I think.
__________________
Bob & Sandi, dogs Tasha a Frenchie and Tiki a Skipperkey
SW OREGON 2005 34 foot DolphinLX
If towing: a bright red 2016 Mini Cooper on a tow dolly.
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05-23-2015, 09:52 PM
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#3
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Apr 2015
Location: Western WI
Posts: 688
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The nine dollars is a processing fee, pays for the reservation system and never refundable.
__________________
2001 Itasca Horizon 36LD Cat
Retired Air Force, One lovely Angel , 2 Cats and three birds.
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05-23-2015, 11:10 PM
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#4
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Senior Member
Join Date: Aug 2011
Location: Enjoying the Western States!
Posts: 19,790
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$168 - $63 = $105 - $10 cancellation fee = $95.
The initial $9 is a processing fee to make the reservation.
__________________
Full-timed for 16 Years . . .
Traveled 8 yr in a 2004 Newmar Dutch Star 40' Diesel
& 8 yr in a 33' Travel Supreme 5th wheel
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05-24-2015, 02:34 AM
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#5
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Senior Member
Join Date: Jul 2014
Posts: 35,441
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Yup, 9 bucks to book it and then 10 bucks to cancel. This money goes to the reservation vendor.
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05-25-2015, 01:45 PM
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#6
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Senior Member
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 5,062
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I've been making 2-3 reservations with them every summer for the last 5-6 years and this is the first time I've ever had to cancel one. But due to a screw up on our new motor home by Newmar we may have to cancel all of them this year. Bad time to learn how expensive they are. Knew about the $10 but didn't know the penalty also included the initial $9. Another reason to stick with privately owned campgrounds that only require at least a 48 hour cancellation with no penalty, of course unless you are at one close to Rocky Mountain National Park.
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05-25-2015, 03:30 PM
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#7
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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There are state parks with much the same policy and I think Parks Canada does the same. There is a non-refundable transaction fee to make a reservation and a cancellation fee.
I've been told that one reason for doing this is that otherwise there are people who will essentially make reservations for every weekend a park is open and then will cancel the ones they don't want. Doing this prevents other people from being able to make advance reservations and often the sites go unused. I don't know if this is true, but I do know I've been to state parks that showed as close to full when I made my reservation and were nearly empty when I was there.
__________________
Joel (AKA docj)--
RV Technology Specialist
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05-25-2015, 03:39 PM
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#8
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Senior Member
Join Date: Aug 2012
Posts: 852
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Quote:
Originally Posted by wagonmaster2
I've been making 2-3 reservations with them every summer for the last 5-6 years and this is the first time I've ever had to cancel one. But due to a screw up on our new motor home by Newmar we may have to cancel all of them this year. Bad time to learn how expensive they are. Knew about the $10 but didn't know the penalty also included the initial $9. Another reason to stick with privately owned campgrounds that only require at least a 48 hour cancellation with no penalty, of course unless you are at one close to Rocky Mountain National Park.
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$ 9 bucks, huh ?
__________________
1998 Newmar Dutch Star, 3126B Cat/ Freightliner
2003 Honda Element
" Don't let the same dog bite you twice "
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05-25-2015, 04:31 PM
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#9
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Senior Member
Join Date: Jul 2014
Posts: 35,441
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Your complaining about 9 bucks, cancellation fee.
I'm parked in a Core of Engineers park, that is charging me 8 bucks a night, with 30/50 electric.
Where do you find a private site for that?
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05-27-2015, 02:26 PM
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#10
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Senior Member
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 5,062
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Not $9, it;s the extra $9 on top of the $10 cancellation fee making the total cancellation $19. Don't mind the reservation fee, have willingly paid it for years and feel it's well worth it.
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05-27-2015, 02:41 PM
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#11
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Senior Member
Join Date: Mar 2005
Location: Northern Oklahoma
Posts: 5,062
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Quote:
Originally Posted by twinboat
Your complaining about 9 bucks, cancellation fee.
I'm parked in a Core of Engineers park, that is charging me 8 bucks a night, with 30/50 electric.
Where do you find a private site for that?
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Where do you find a camp site for $8/night? The National Forest Campground I'm using is charging the reservation fee on top of the regular night's parking fee, + $4 extra if you want electric hook-ups and as stated before, a lot of State Parks do this same arrangement.
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05-27-2015, 03:03 PM
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#12
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Senior Member
Join Date: Jul 2014
Posts: 35,441
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Bolder Recreation, Carlyle, Illinois.
Site 47, 50 amp electric.
5 nights,= $80.00- $40.00 Disabled Access Pass.
I book online. At the last 2 bookings, I haven't paid a booking fee. I haven't asked why.
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