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Old 05-23-2015, 10:38 PM   #1
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Reservation.gov cancellation fee

I know there is a $10 cancellation fee at Reservation.gov but it seems like I got charged $19.
I reserved for 7 days: 7 x $24 = $168 + $9 fee - $63 Senior Discount = $114 due and paid on credit card several months ago. When I cancelled today I am told I will get only $95 back to my credit card. Did I not get charged $19 for cancelling this reservation, or am I just not doing my math correct? The lady on the phone who took the cancellation just kept saying I don't get the $9 fee back. To me that still amounts to a cancellation fee of $19.

What am I missing here?
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Old 05-23-2015, 10:50 PM   #2
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Looks like your math is correct. Time to talk to management I think.
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Old 05-23-2015, 10:52 PM   #3
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The nine dollars is a processing fee, pays for the reservation system and never refundable.
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Old 05-24-2015, 12:10 AM   #4
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$168 - $63 = $105 - $10 cancellation fee = $95.


The initial $9 is a processing fee to make the reservation.
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Old 05-24-2015, 03:34 AM   #5
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Yup, 9 bucks to book it and then 10 bucks to cancel. This money goes to the reservation vendor.
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Old 05-25-2015, 02:45 PM   #6
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I've been making 2-3 reservations with them every summer for the last 5-6 years and this is the first time I've ever had to cancel one. But due to a screw up on our new motor home by Newmar we may have to cancel all of them this year. Bad time to learn how expensive they are. Knew about the $10 but didn't know the penalty also included the initial $9. Another reason to stick with privately owned campgrounds that only require at least a 48 hour cancellation with no penalty, of course unless you are at one close to Rocky Mountain National Park.
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Old 05-25-2015, 04:30 PM   #7
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There are state parks with much the same policy and I think Parks Canada does the same. There is a non-refundable transaction fee to make a reservation and a cancellation fee.

I've been told that one reason for doing this is that otherwise there are people who will essentially make reservations for every weekend a park is open and then will cancel the ones they don't want. Doing this prevents other people from being able to make advance reservations and often the sites go unused. I don't know if this is true, but I do know I've been to state parks that showed as close to full when I made my reservation and were nearly empty when I was there.
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Old 05-25-2015, 04:39 PM   #8
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Quote:
Originally Posted by wagonmaster2 View Post
I've been making 2-3 reservations with them every summer for the last 5-6 years and this is the first time I've ever had to cancel one. But due to a screw up on our new motor home by Newmar we may have to cancel all of them this year. Bad time to learn how expensive they are. Knew about the $10 but didn't know the penalty also included the initial $9. Another reason to stick with privately owned campgrounds that only require at least a 48 hour cancellation with no penalty, of course unless you are at one close to Rocky Mountain National Park.
$ 9 bucks, huh ?
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Old 05-25-2015, 05:31 PM   #9
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Your complaining about 9 bucks, cancellation fee.

I'm parked in a Core of Engineers park, that is charging me 8 bucks a night, with 30/50 electric.

Where do you find a private site for that?
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Old 05-27-2015, 03:26 PM   #10
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Not $9, it;s the extra $9 on top of the $10 cancellation fee making the total cancellation $19. Don't mind the reservation fee, have willingly paid it for years and feel it's well worth it.
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Old 05-27-2015, 03:41 PM   #11
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Your complaining about 9 bucks, cancellation fee.

I'm parked in a Core of Engineers park, that is charging me 8 bucks a night, with 30/50 electric.

Where do you find a private site for that?
Where do you find a camp site for $8/night? The National Forest Campground I'm using is charging the reservation fee on top of the regular night's parking fee, + $4 extra if you want electric hook-ups and as stated before, a lot of State Parks do this same arrangement.
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Old 05-27-2015, 04:03 PM   #12
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Bolder Recreation, Carlyle, Illinois.

Site 47, 50 amp electric.

5 nights,= $80.00- $40.00 Disabled Access Pass.

I book online. At the last 2 bookings, I haven't paid a booking fee. I haven't asked why.
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