Roadside assistance - which provider???

[ocn]

We're newbies with a 30' class A. I've had AAA for years but am not so sure they are the best option now that we have a big box on wheels which will often be towing a box on wheels for the race heap. Considering switching to Good Sams. Any pros, cons, other recommendations?

Cheers

[Roadhawgs]

You might also consider Coach Net https://www.coach-net.com/rvowners/Default.aspx lots of people use them.

[Wizard]

I have had GS for years and used them several times. never had any problems getting service.

The other major provider is CoachNet. I have been checking into it but so far can't find any major differences and cost is the same.

At this point I would recommend either one.

[bdpreece]

You will probably get about equal pros and cons on either GS or Coach Net. I have used both with good results. I switch back and forth depending on who is offering the best incentive at the time I need a policy.

[Bbasso]

Good sams for me...

[paz]

We use Coach Net and have been happy with their service. Good Sams is also good. Many times, Coach Net and Good Sams will use the same company to provide service along any given stretch of road, so service is likely to be very similar.

I don't know if Good Sams has this feature or not, but Coach Net also has advisers who can help over the phone with problems like slides that won't go in or jacks that won't go up so you might be able to get on your way on your own without having to wait for a service truck to arrive.

[Ronnie Bledsoe 2006 Dutchstar 43']

IMOH...Coach Net the only way to go. It's their business, not a side line.

[Vegasdan]

AAA says they can provide that service but folks who have used it have been disappointed. Coachnet is what we have had.

[Outlaw45]

i just used GS last nite. very helpful. had a tow truck in an hour and towed me back to the dealer. they kept tabs on us to make sure all was ok. great service.

Outlaw

[1ciderdog]

I have towing service provided as part of Progressive motorhome insurance. I have used it twice in the last ten years - once with a 33 foot motorhome and once with my 39K. Both times they were very responsive. Both occurrences happened on weekends when many shops were not open - they called around to find an open shop to try to determine if that shop could help me. Be sure to check the policy to make sure there is not a towing mileage limit. If you are in the middle of nowhere a 12, 15 or 25 mile towing limit doesn't help much.

[OSP1268]

Be careful with AAA. Usually they will not cover you if you have dual wheels on the vehicle. It does depend somewhat on what part of the country your in though. I found that each AAA district has some different rules.

[RVThere]

We had GS for years until they left us on I-78 for 3 hours on a Saturday night while they haggled with the tow driver over price. Now we have AAA with the RV option which handles our 40 class A with dual wheels. Thankfully, we have not had to use them yet...

[steelheadbluesman]

You might want to check your existing MH policy or talk to your insurer about towing/roadside assistance? My regular policy covers reasonable expenses to tow me to the nearest facility for about $6/yr Oh yeah, it also pays any labor to get me back on the road, done on-site where I'm stranded.
I'm not sure about tires, batteries, lock-outs.... I'm glad I found this thread, 'cause I'll be checking the details with my insurer Monday morn. Thanks for the wake-up call!

[Ray,IN]

Check/read each providers website for as much details as they provide. Coach Net and Good Sam ERS both have different levels of service. To the best of my knowledge, AAA does not have a uniform policy nationwide, instead defining regions of service; again read their website for correct information. I've read that some others, like Progressive also sell ERS.
We've had GS ERS for 12 years continuously this time. It seems to us that the operators these days only know to follow the on-screen directions and little else.