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Old 01-10-2014, 04:13 PM   #15
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Originally Posted by touramerica View Post
We purchased a gently used Tiffin from B. Young RV last year and had a fabulous experience. Any pre-existing issues with the coach were repaired without question and in a timely manner. The finance, service and sales staff have been wonderful to deal with even as we've had additional matters arise since the purchase. I'm truly surprised that your experience hasn't been positive.
First and only post.... Hummmmm.
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Old 01-10-2014, 07:39 PM   #16
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EXACTLY.......one post, cant imagine who that is!!! As a dealer I can tell you that the only satisfaction you will get is by going to the AG. Good sam suffered the loss as far as the warranty claim. The problem is its cheaper for good sam to drop them. They will just sign up another warranty company and keep right on rolling. The ag will pick up the forgery case in a heartbeat and wont take it lightly either. Go get em girl....its plaid suited wonders like this that give the good guys a bad name!
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Old 01-10-2014, 07:57 PM   #17
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Tealstar--so who did you file complaints with and what was their response?
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Old 01-11-2014, 09:05 AM   #18
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BYoung Update

Hi,

Still collecting repair facts before giving them a last chance for remuneration of my losses to get this totally repaired, before filing with the AG's, but this is where it is at:

1. The lending bank pulled out of the RV Lending Market after apparently talking to the twice disbarred attorney they hired to intimidate me. This will likely give other lenders some pause...it's too bad for consumers--good bank w/low rates.

2. See those springs in my picture? Took it several states over to a jack specialist, in 5 minutes, he determined "the wrong parts" were on the coach since ~the 2008, when the upgrade went out. Uh, BYoung had this in their shop ~5 repair attempts! There were 2 types of springs on the jacks---both were wrong. That would cause the solenoids to overheat trying to continuously retract the jacks in 65+ temps, blow fuses setting off the alarm and disabling jacks.

3. One jack needs replacing still and waiting for my angel mechanic to obtain parts and meet me on the road to see if this finally solves all the problems.

Then I'll work on the filings, or remuneration. I'm over $5kthe in
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Old 01-11-2014, 09:15 AM   #19
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Quote:
Originally Posted by touramerica View Post
We purchased a gently used Tiffin from B. Young RV last year and had a fabulous experience. Any pre-existing issues with the coach were repaired without question and in a timely manner. The finance, service and sales staff have been wonderful to deal with even as we've had additional matters arise since the purchase. I'm truly surprised that your experience hasn't been positive.
Said the plant with one post
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Old 01-11-2014, 09:21 AM   #20
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As I was concluding...over $5K in the hole stuck at pricey RV parks not able to travel in over 65 temps to volunteer or workkamp, not to mention gas & travel costs across states to bring it back to BY Dealer for repair according to their lending agreement, and lost opportunity.
They have also been busy trying to clean up their angry customers' posts on Yelp & Google.
Will have more on this the next few months as to which direction BY chooses to take ir. Eventually all issues resolve---but do they really want to ALSO use tax payor dollars to jold them accountable too?????
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Old 01-11-2014, 11:08 AM   #21
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FYI: Up to $350,000.00 fines for illegal posts

(On a Droid phone here...)

NEW YORK -- Attorney General Eric T. Schneiderman today announced that 19 companies had agreed to cease their practice of writing fake online reviews for businesses and to pay more than $350,000 in penalties. "Operation Clean Turf," a year-long undercover investigation into the reputation management industry, the manipulation of consumer-review websites, and the practice of astroturfing, found that companies had flooded the Internet with fake consumer reviews on websites such as Yelp, Google Local, and CitySearch. In the course of the investigation, the Attorney General's office found that many of these companies used techniques to hide their identities, such as creating fake online profiles on consumer review websites and paying freelance writers from as far away as the Philippines, Bangladesh and Eastern Europe for $1 to $10 per review. By producing fake reviews, these companies violated multiple state laws against false advertising and engaged in illegal and deceptive business practices.
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Old 01-11-2014, 11:14 AM   #22
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Yeah, I'm not the person to pick a fight with when said petson is wrong.....and I know it.
Hope that clears things up for anyone posting fibbery.
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Old 01-13-2014, 03:56 PM   #23
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Actually, I'm not interested in picking a fight with you nor am I a 'plant'; however my experience has been different than yours. I am a Tiffin owner and am surprised at the hostile reception I got from my post to this forum.

Have a fabulous week everyone
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Old 01-13-2014, 04:12 PM   #24
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Oh, no, wasn't insinuating 'you' were picking a fight---them.

This has been a 3 year ordeal---2 of it while I was in chemo and radiation fighting cancer---that's when they submitted the insurance claim. Maybe you didn't get that from the thread. That kind of behavior disgusts some people...like banks with conscience.

I guess I find it weird you'd be so "surprised."

In addition, Yelp recently contacted me about a post which BY must've challenged them on legally.

In my opinion, these guys are bad people, and if you just bought from them, you have a ways to go experiencing their business philosophy...if they get to stay in business that long.
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Old 02-04-2014, 12:10 PM   #25
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Cool "Surprising" but not "Marvelous" Update

First, forgive me for 'sic' errors--boondocking on a Droid.

First, the appearances of a plot, then the specifics:

I appear to have stumbled onto a kickback scheme between a Good Sam Extended Warranty--QBENA insurance claims manager and BYoung. At the very least, this much is true:

A. Good Sam got my money for extended warranty insurance (and vehicle insurance & Roadside & Membership & Camping World business...)

B. BYoung RV got paid to fix a problem under our purchase agreement..and...got paid AGAIN..for the fraudulent $2500 claim in 2011, which never fixed it, cuz now we know---they had the wrong springs on the jacks (~3-4" too long!)

C. And I ended up with ~$13,500.00 in receipts directly related to this problem.

Both are now implicated in insurance fraud across 3 states, so far, and wire fraud.

1. Last August when the fraud was discovered with the claims agent, I asked to speak with someone from the underwriter's (QBENA) fraud unit.

2. A guy claiming to be the middleman between QBENA and Good Sam called back aggressively accusing me of not notifying them since 2011, when it occurred. Of course, GS never followed their internal procedures, never notified me, and I was in surgery, chemo and radiation for 8 months during that time. I sent him emails and docs to show blatant lying and he said Good Sam just stops doing business with shops like this and gets their money back.

3. Last September, before heading out to meet a tech specialist, I emailed this guy to confirm they stopped doing business and got their $2500 back as he claimed they would.
He responded to my email, said he'd get back to me...and never did.

4. This past week, BYoung, in my latest settle-up requests, says they are still processing claims with GS. So I call "the middleman" to verify.

5. He says he submitted the problem to their inderwriting group and they felt I was at fault..heh..heh..because I should have told them when I bought the policy that this item was listed on the purchase agreement ...when I replied, "That's not even logical!" (And no where on their application...)

-He then says, he spoke with BYoung and they convinced him this was a new problem [despite the emails and docs I gave him to show them lying "in writing."]

-I respond, "If you were willing to accept this was a "new and valid" problem under warranty, why didn't you set me up to have it fixed at another shop instead of saying you could not help me get the problem fixed?
Why did you not get back to me in September like you said you would in that email?"

He then offers to write me a check....yeah ...but...uh...no...we are way beyond that now being stuck 6 months in a park ($3000) gas & lodging to the tech (~$2k)...etc..

I press him to give me the number to who 'They---the underwriting group"
And....drum roll ...he says...

He is the [QBENA International] underwriting group who made the decision
HE IS ONLY A CLAIMS MANAGER!!!

Sodamages
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Old 02-04-2014, 12:25 PM   #26
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Oh, and, I did contact Lemonis, Tiffin, QBENA---no email for the Chief Risk Officer, and BYoung--Have Fun!....missed their settlement deadline yesterday.

Torpedo 1: FIRE!!!

This is more exciting and more fun than money considering my life expectancy.
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Old 02-04-2014, 12:37 PM   #27
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Oh..don't pick on the guy at that extention...he's just a customer service agent, he was really nice.

The Claims Manager's Mgr: 303-337-2706 is one over the claims manager.

Lemonis: Marcusvip@campingworldrv.com
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Old 02-04-2014, 01:31 PM   #28
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Insane. The only thing that you may have a problem with (relatively speaking) is getting reimbursed for lodging. A lot of times that doesn't get covered.
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