I would recommend them.
We almost bought a new unit from them. If fact depending on the brand I would most definitely use them if we went with Jayco Pinnacle.
They have other makes but that is the one we price out and no dealer any where could come close to their price
Then comes the reviews of the RV direct, and we did not find bad reports at all. Most people commented that they were satisfied and would use them again so pretty well made up our mind that was the way to go.
....if we ever decide to buy new and from a make they sell.
06 King of the Road 37RLQS
06 Coachman Cross Country 5.9L 300HP 382 DS
03 Jeep Wrangler, 4.0L James, Trina, SMSgt, USAF Ret