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Old 03-21-2013, 06:53 PM   #15
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baraff's Avatar
Winnebago Owners Club
Ford Super Duty Owner
Join Date: Sep 2010
Location: Chicagoland
Posts: 1,856
Had this happen to us while on a trip to Grand Canyon last fall. Someone made fraudulent charges on our Discover card, which we use for online purchases only. So, some company's database got hacked and cc data stolen.
Now we use virtual credit card numbers for online purchases. Discover offers this option. Each number is good for one vendor. The beauty is that you can identify which vendor is the culprit by using this system, or at least Discover can. If you have a Discover card, do a search for Secure Online Account Numbers on their website.

Burns & Diane
2005 Winnebago Aspect 26A/2012 Subaru Impreza toad
Illinois! - Where the politicians make the license plates......
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Old 03-22-2013, 12:49 AM   #16
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Winnebago Owners Club
Workhorse Chassis Owner
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Location: Sonoma County, CA
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Your CC may have been stolen by someone monitoring your cell phone call to the RV Park. I believe that is how mine was stolen a couple of years back. If the RV Park uses wireless phones those can be monitored also. Scanners can pick up many of those frequencies.

Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination 39W Gas UFO Workhorse Chassis
Making the Journey in our Destination

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Old 03-22-2013, 08:16 PM   #17
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Join Date: Jun 2011
Location: CT
Posts: 778
I have experience from both sides of this equation. In our business we accept credit cards and have to follow PCI standards. For us, when we accept a customers credit card information, we input it into our billing system. That system is integrated with Authorize.Net (one of the largest online cc processors) and they store the end users cc data. Once it's entered into our system, we only have access to the last 4 digits of the credit card and the expiration date. There is NO way for my staff, or even myself, to access the customers full credit card number. And if the customer updates their cc information themselves through our customer portal - none of our staff have "touched" the cc number and have NO access to the full number.

As a consumer, i have had both credit cards and debit cards compromised. Unfortunately as a consumer, your bank (or cc company) will not (or cannot) release information to you as to who they think (or know) was the point of compromise.

Yes it is a pain the the butt when your cards are compromised, especially if it's a card that you use for automated payments.

When we got our motorhome I decided to open a new bank account specifically for motorhome expenses. It's linked with all our other accounts and due to our relationship with our bank (a major US bank) we don't get charged a monthly fee for the account. This account always has a $0.00 balance unless I know we'll be charging something against the debit cards assigned to the account.

When I know that we'll be using the card, I just sign into online banking - or mobile banking on my phone - and transfer the funds that I will need. Once the transaction processes, I can transfer back any remaining funds that may be in the account to our main account.

This has worked well for us. It keeps our main account at less risk of being compromised when we travel AND it's a good way to keep our motorhome expenses separate from our day-to-day expenses.
2005 National Sea Breeze 1311
2015 VW Tiguan SE 4Motion (trailered)
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Old 03-23-2013, 06:25 AM   #18
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Location: Currently on the road somewhere
Posts: 206
This is about the route we have decided to take, 2Labs. After reviewing various reviews on charges for the prepaid cards, finding out that some 'gift' cards do not have the 3 digit secuity (CVV) code, and the hassle of trying to keep them loaded; we opened a new account at our main bank. There will not be a service charge; since our other accounts cover the minimum amount. I can very easily transfer funds to the account when I want to use it. However, it does come with the VISA debit card and we can use that to make reservations, then pay with a different card when we get to the park, or even use the same card by transferring money if needed. I think that this is going to relieve concerns about giving out the card number over the phone for reservations. Its been a really learning experience. One we could have done without...

Richard & Samme..and Honor the cat.
2009 Southwind 36D & 2017 Passport Elite 23RB
2015 Dodge Ram 1500 Quad Cab 4x4
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