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Old 08-04-2014, 04:31 PM   #1
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RV Recall / Issues / Service Bulletins Website?

Back a few years ago came across a website that listed RV issues by brand, model year and and model number. I can't seem to find it now. As an example, say a RV's black tank after a year or two had a design issue where the inlet would crack because it was not supported properly. I'm not saying that is "my" issue,just using that as an example. But I do have a structural issue, that I know a few others have had with the same model (floorplan) of RV trailer. It's a engineering / design issue. Any ideas?

I'm out of my 2 year structural warranty, the company has been notified, I have sent pictures that clearly shows the issue, but they say they will stand by their build, but want me to take it to a dealer who handles my brand to get more pictures. Problem is they will not see me for 4 weeks. I did a temporary fix myself....as I'm leaving on a 2 week vacation...But?

I know of one family who never camped in the RV for 6 months after purchase...
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Old 08-04-2014, 04:52 PM   #2
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Go to the NHTSA website. It has RV's as well as other vehicles all in the same search function.
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Old 08-04-2014, 04:59 PM   #3
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I do see 4 items under "Dutchmen" for my year, but all are safely issues. Mine is a engineering issue. A structural item was "under engineered". and had now failed...If all the 2012 & 2013's were built this way, "ALL" will fail either at delivery or one or two years out.

They (Aerolite) only made this floorplan (#232ES) for 12' & 13' model years.
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Old 08-04-2014, 05:51 PM   #4
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If your issue isn't a safety issue, I doubt there would be a recall. I have come to the conclusion that the typical trailer is just a heap of inferior raw materials and the buyer is left to fend for himself.
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Old 08-04-2014, 07:57 PM   #5
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Quote:
Originally Posted by lynnmor View Post
If your issue isn't a safety issue, I doubt there would be a recall. I have come to the conclusion that the typical trailer is just a heap of inferior raw materials and the buyer is left to fend for himself.
That is what I'm starting to believe....

As a owner, you have to be diligent in keeping a close eye on all areas of the RV at all times. I have yet to talk to Keystones Custom Service since I did a temporary fix. The only thing I can say now is that it is a "slide issue".

Once I have exhausted any resolution to the mis-engineered problem, I'll post exactly what has happened.

If my temporary fix can get me thru the rest of the season and Keystone stands behind "their" design flaw and takes care of the issue at the end of the season, I can deal with that. But last week the dealer they want me to take it to, says 4 weeks to even pull it into the lot to take a few pictures, and who knows how long to fix and get approval??? It could end the season for me.

I bought this RV to use, not look pretty in the back of a dealers lot. The pictures I took ( 15 of them ) with lighting, clearly shows the issue. I have sold 1000 items on Craigslist, 15,000 items on EBay, I sure as H_ _ L know how to take a picture.

I'm leaving on a 15 day trip later in the week, so there was no way I was handing the keys over to anyone to keep her hostage
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