Originally Posted by dvmweb
... I wonder why we owners are not contacted directly when a problem is known to the manufacturers?
We are, but I found out people on forums like this sometimes know or find out about these things WAY before I get a recall letter.
The other thing is, as the owner/consumer, one has to be sure to register with the mfr ALL the systems/appliances one has in their RV. It's the only way for the mfr to contact you in case of a recall.