Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > iRV2.com General Discussion
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 01-25-2015, 11:01 AM   #1
Senior Member
okie143's Avatar
Join Date: Aug 2010
Location: Oklahoma
Posts: 239
Salesmen didn't seem to care if we bought or not

We went to 3 different RV dealerships in Tulsa, OK, yesterday, Jan 24, 2015, and talked to 3 different sales people.

They greeted us ok then we told them what we were looking for and they looked over their papers, and took us to look a a couple of units.

At one dealership we looked at a Serrano 33R. I told the salesman I wanted to test drive it but the battery was dead. So we left for lunch so he could get it started. We returned 2 hours later the unit was gone.

He said the service guy got it started and thought they wanted him to take it another location for a show they were putting on.
Needless to say we left and probably want go back to that dealer. They didn't even say, well we will look for you a unit and keep in touch.

At another dealership the salesmen was also the finance guy so we looked at a 2011 Winnebago VIA with only 5,512 miles. Following some internet advice I offered 20% below low retail and are waiting to hear if they will accept. At least the vehicle stayed on the lot.

Anyone else have any experience with salesmen/women who didn't give a rats?

okie143 is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-25-2015, 11:22 AM   #2
Senior Member
Tha_Rooster's Avatar
Join Date: Aug 2008
Location: Georgia
Posts: 4,075
Since the market is coming back they know units will be sold so they don't have to kiss butt. It's been my experience sales people wouldn't leave me alone. One of my buddies went to the Atlanta boat show and the salesman told him they had already sold 50 boats when a decend boat cost around 60k. They were offering lower down payments and lower interest rates which I'm sure it's the same for rv's .

2007 Fleetwood Revolution LE 40V
Tha_Rooster is offline   Reply With Quote
Old 01-25-2015, 05:16 PM   #3
Senior Member
Country Coach Owners Club
Retired Fire Service RVer's
Join Date: Feb 2013
Location: Ocala, Florida
Posts: 6,295
Dealers are now fat. The really lean days of a couple years ago are over for now. I had the same reaction when looking at a newer coach at a dealer near Tampa, Fl. The offered me well below wholesale (my neighbor is in the business and looked up wholesale prices for me) and expected me to pay average retail for the replacement, not even low retail, average retail! Needless to say, I said good bye.

When I started to see the market change, I guess I expected this, but it is hard to take. I'll just keep my coach and do a couple of upgrades and small repairs.
FMCA #F431170, GS #822128658, Escapees SKP #112655
2012 Airstream Mercedes Interstate Class B
Medico is offline   Reply With Quote
Old 01-25-2015, 07:24 PM   #4
Senior Member
Join Date: May 2014
Location: Muscle Shoals, AL/Helen, GA
Posts: 785
Ah, don't let'em tell you how good the RV and marine business is. While it's better than 2008, their business still sucks.

I'd hate to think about the interest expense a large RV dealer is paying every month on $4-$5 million inventory. Especially when they're in a big negative cash flow throughout the Winter.

Such businesses have 80% of yearly sales from March to August, but salaries, rent and utilities go on 12 months of the year. Don't let'em push you to buy until you're ready to buy, and even then pay a fair price.

It should still be a buyer's market out there.
Bamaman is offline   Reply With Quote
Old 01-25-2015, 07:30 PM   #5
Senior Member
MRUSA14's Avatar
Entegra Owners Club
Join Date: Nov 2012
Posts: 3,566
Interest rates have never been lower.
Marc and Jill, Wellington FL
2013 Entegra Anthem 44SL
MRUSA14 is offline   Reply With Quote
Old 01-27-2015, 06:04 PM   #6
Senior Member
Ray,IN's Avatar
Join Date: Aug 2001
Location: North America somewhere
Posts: 12,303
If I were a salesman, I would also act like I didn't care if you bought it. The flip side is begging you to buy- not a good sales negotiating plan. It does sound like that dealership lacks planning and coordination between depts, and that is a direct reflection of the GM's abilities and managerial skills.
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA 1SG, retired;PPA,Good Sam Life member."We the people are the rightful masters of both the Congress and the Courts - not to overthrow the Constitution but to overthrow men who pervert theConstitution. "Abraham Lincoln"
Ray,IN is offline   Reply With Quote
Old 01-29-2015, 04:20 PM   #7
Senior Member
Rusty years's Avatar
Join Date: Dec 2012
Posts: 528
I have found the same circumstances in the auto and boat business. Some are more professional than others. Ask for a manager if you don't like the salesman.
Follow us at: http://joelandesta.blogspot.com/
2006 HR Endeavor 40'...2002 Corvette
2011 Forest River 20' Cargo Trailer
Rusty years is offline   Reply With Quote
Old 01-29-2015, 04:38 PM   #8
Senior Member
flaggship1's Avatar

Fleetwood Owners Club
iRV2 No Limits Club
Join Date: Sep 2012
Location: Rainbow Riding
Posts: 16,491
Originally Posted by Ray,IN View Post
If I were a salesman, I would also act like I didn't care if you bought it. The flip side is begging you to buy- not a good sales negotiating plan. It does sound like that dealership lacks planning and coordination between depts, and that is a direct reflection of the GM's abilities and managerial skills.
I think seasomed sales people are gifted at detecting tire kickers and master the drop. It's like fishing. There a nibbles and there are bites. To the salesman setting the hook is what matters to him cause its food on the table. Chatting us up for hours is fishing dead water. If they fish the dead water nibbles too long - the miss the bite later on. All of that said - there are good fishermen and those not so good... the wily fish knows how to keep the fisherman sitting there all day without being caught.
Steve & Annie (RVM2)
2008 Fleetwood Bounder 38F ~ 325 ISB Turbo ~ Freightliner XC 2014 CR-V ~ Invisibrake / Sterling All Terrain
Sioux Falls, SD (FullTime Since Nov 5th 2014)
flaggship1 is online now   Reply With Quote
Old 01-29-2015, 05:01 PM   #9
Senior Member
terry735001's Avatar
Join Date: Sep 2012
Posts: 1,151
Blog Entries: 11
have to keep in mind what they say

its all about how you walk and talk and look .. if you dont look like you dont have the money you get the games

my friend was a young man when looking at a TT
he was fresh out of the airfoce and needed a TT for living out of moving from base to base working on C130s

he payed full price for a unit but it did take many show rooms to find one that would give him the time of day

profiling happens all the time you may not be young or are ?? but it could be the type of car you drive to asking more put pricing then floor plans

if he did really think that you wanted to by the RV i am sure it would have stayed there
terry735001 is offline   Reply With Quote
Old 01-29-2015, 05:39 PM   #10
Registered User
Join Date: Mar 2014
Posts: 647
First, I think it goes, out of sight, out of mind. Once you leave, the probability is you won't be back and promises from a stranger, either from you or the salesman don't mean much unless in writing with a penalty clause. So, next time don't walk away, stay with it if you are serious and recognize they have choices too.

They know which rigs are selling and are in demand.

If you want them to look for you and keep in touch, you are asking too much as there is no clear guaranteed way they will make a buck as you are under no obligation to buy from them if they find something for you. If you stay there and park with your sleeping bag, maybe they will work on your behalf and you guaranteed they will get paid for their efforts...

If they were not selling well, then maybe. If you have a pre-existing meaningful relationship with a sales man...like being the brother of his wife, then ok.
RodgerS is offline   Reply With Quote
Old 01-29-2015, 11:53 PM   #11
Join Date: Oct 2014
Posts: 35
Originally Posted by Tha_Rooster View Post
Since the market is coming back they know units will be sold so they don't have to kiss butt.
I'm having a hard time trying to get some deals too. I'm in the market and ready to buy. 80% of MSRP seems to be the "online sales" price. They seem to not be dropping below 75% for the travel trailers. I'll probably end up buying a used unit that is 1 or 2 years old from a private party to get away from this game.

Last weekend while shopping at the local RV dealership here, the sales guy said he already sold 3 RVs that day. It was only 1pm.
Jet_Fuel is offline   Reply With Quote
Old 01-30-2015, 10:10 AM   #12
Senior Member
Ron_H's Avatar
Newmar Owners Club
Join Date: Apr 2014
Location: White Rock, BC
Posts: 533
Many (many) years ago I sold cars for about a year. One of the key things we looked for in dealing with potential buyers was their interest and ability to buy "today" if the deal was right. If a customer was not ready to buy today or very soon, time spent with him was time you could not spend with people interested in buying now. The common term for those not wanting to buy now or soon was "tire kickers".

This is of course not the only possible reason for their apparent disinterest. If I encounter a salesperson who seems indifferent I am not above walking away or even walking into the sales manager's office and request a different salesperson. Sometimes the chemistry between a customer and the salesperson is simply not right and they'll typically find another salesperson for you.

If the response is still negative, walk away as you're likely better off not doing business there.
Retired and livin' the RV dream!
2005 Newmar 43 ft. MADP, Cummins ISL 400HP, 2008 Honda CR-V toad
Ron_H is offline   Reply With Quote
Old 01-30-2015, 10:40 AM   #13
Senior Member
Join Date: May 2014
Posts: 2,502
I think it all depends when you are looking. If it is on a weekend then I think the "fishing" theory applies. The smartest thing to do is go looking during the week when business is slow, and make sure what you really want. Then go home and deal with the internet sales people. Usually the standard sales guy that walks up to you on the lot is authorized to talk about a 7% discount without dealing with the sales manager, the internet guys can usually go up to about a 17% discount before getting the GM/owner involved. But at the end of the day the best discounts are going to come from the GM/Owner.

As to the salesman not seeming interested, go in and ask for a different salesman. Like said before don't go on the weekend when they are the busiest. We went on a Monday to look at Jeeps to use as a Toad. The first salesman spent about a half hour telling us about how well they hold their value, about his friend who just bought one, and they really didn't have to discount them. I told him we just wanted to see inside one several times as we were still undecided if it was the right Toad for us. When he started on his third story about others who bought, my wife and I walked away from him, into the office and asked if there was anybody who could actually show us the three models of Jeeps they had. The salesman followed us in during this and did not say a word. One of the younger salesman walked over to us, introduced himself, and took us on three test drives so we could see the difference. He also showed us the new Trailhawk, that he thought may be an option if we didn't want a jeep as a Toad, as we frequently have our grandkids with us. When we left he gave us brochures, a business card and followed up that night with a thank you for looking email. If we do go with the Jeep, it will be from him.

So my point is there are some good ones out there, if you don't get a good one ask for one, you are not wasting their time if you are just looking as that is how you find what you really want, not everyone buys the first time they look in fact the smart ones don't, and if they act like you are wasting their time go somewhere else. And I honestly don't think your appearance means anything, unless you go looking like a homeless guy, I don't dress to impress, but I can afford anything I want and it's all how you present yourself verbally. Just my two cents, and I've always gotten a great deal on anything I've bought from RV's to homes.
Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
Mike and Cha is online now   Reply With Quote
Old 01-30-2015, 02:18 PM   #14
Senior Member / RVM 89
MPH's Avatar

Join Date: Aug 2014
Location: Somewhere on the Rainbow. Fulltiming and lovin' it!
Posts: 1,915
I looked at used MHs at a number of dealers. Mostly, was not taken seriously ... at least that was my impression. And I had the cash to purchase a nice used unit.

At CW, back when I was thinking we'd buy a new Class C, one salesman apparently took offense to my opinion of a certain brand. I told him up front I wasn't interested in that brand, but he insisted on showing me something from that lineup. He left me to browse the lot on my own when a couple came in who had an appointment with him.

Several days later, I went back to check out a unit that they'd advertised online. I browsed around the lot for 20 minutes and then had to go in and ask for a sales person. A salesman came out with me, but was obviously in a hurry to go so he could take his new wife to lunch.

Beats the heck outta me why some sales people are so dismissive of customers. Like one guy here said, you find what you want by looking at a lot of units. It's a lot of money to invest and most people are gonna be darn sure they spend it on exactly what they want and need.

So, what'd I do? I quit looking at the dealers and got online. Also decided to look for a Class A instead of a C. Found my coach on RVTrader (private owner ad) and worked the deal with the very accommodating owner after a friend who lived nearby went and checked it all out for us. The owner met us half-way and went over everything in the coach with me before we did the deal.

Of course, I would not have bought this or any coach without having checked it out myself or having had a trustworthy friend check it out in my stead. As it turned out, we got a nice coach in our price range and couldn't be happier. Several sales people at 3 or 4 dealers' lots missed out on a commission. Their loss. Money stayed in my pocket.


Mel & Kate
2004 Tiffin Allegro Bus 40 QDP, "Joy", our Rainbow Rider
[IBe yourself. Everyone else is already taken.[/I]
MPH is offline   Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Car battery dead after towing on tow dolly shydi Toads and Motorhome Related Towing 13 08-20-2014 06:49 PM
RV audio - 4 ohm vs. 8 ohm speakers - car vs. home theater ScottRussell Technology: Internet, TV, Satellite, Cell Phones, etc. 7 06-30-2014 02:59 PM
Cop car vs truck and TT NFlcamper iRV2.com General Discussion 31 05-30-2014 05:12 PM
Large, External GPS In Car? Dan_public Technology: Internet, TV, Satellite, Cell Phones, etc. 29 08-27-2013 05:47 PM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:01 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2016, vBulletin Solutions, Inc.