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Old 10-17-2012, 09:24 AM   #57
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Originally Posted by Sky_Boss View Post
What kind of questions do you think are those that tell you a caller is serious? What questions do you think tell you otherwise?
Is this your first RV? Have you looked at other units?
How were you thinking of paying?
Where are you located?

When I had an older RV listed... I got calls from brokers pretending to be interested buyers. Im positive the pictures I posted on Ebay showed the excellent condition and how well it was cared for. While someone with a job and stable income could have easily purchased it... I got a bunch of non bill paying delinquents and buy here/pay here folk that wanted me to front them a coach for $200/month and they would sign anything to get it.

The buyer that finally came through was someone that was new to the hobby and gladly paid my asking. Next time I wont offer to go to the bank with them though... that cost me 4hrs of agony. Off the cuff accounting... probably took me ~15hrs of my life to sell it. Not my first rodeo but I will really do the math on trade-in vs private sale on the next one.
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Old 10-17-2012, 09:26 AM   #58
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Quote:
Originally Posted by Sky_Boss

What kind of questions do you think are those that tell you a caller is serious? What questions do you think tell you otherwise?
Qualifying a buyer is a lot like interviewing a job applicant...ask lots of questions. If you take the time to listen carefully & understand where the buyer is coming from .....they will actually tell you how to sell them!

For example, with someone like Kathyrn who has been seriously looking for over 5 months.... I'd probably ask....

How long have you been looking? How many have units have you looked at? Is there something in particular you are looking for? Why can't you pull the trigger?
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Old 10-17-2012, 09:27 AM   #59
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I bought my coach over the phone. Te final price was determined, and I signed a buyers order before I saw the coach. It worked out for me because I told them if they took my offer, I would fly out the next day to inspect it. From first phone call to putting down a deposit was two hours. Everything was contingent on the inspection. I got one hell of a deal!
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Old 10-17-2012, 09:34 AM   #60
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I bought my coach over the phone. Te final price was determined, and I signed a buyers order before I saw the coach. It worked out for me because I told them if they took my offer, I would fly out the next day to inspect it. From first phone call to putting down a deposit was two hours. Everything was contingent on the inspection. I got one hell of a deal!
You bought from a professional ..." signed a buyers order".....sent/put down a deposit. " Not many private sellers are this sophisticated
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Old 10-17-2012, 09:38 AM   #61
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I am one of the potential buyers you are talking about. I call on the phone and tell them right up front that I am looking for a coach. I am not ready to buy but am interested in looking . That way they know who I am when I show up. No expectations and if they don't want to show it to a tire kicker so be it. I have always thought if I have something for sale the more people I show it to the better for me. Never can tell when a tire kicker becomes a buyer. They must have some interest or wouldn't be wasting their own time. When I see the right one then we will negotiate.
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Old 10-17-2012, 01:22 PM   #62
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Alright, I think I need to step in and put things down clearly and bluntly to help end some of the debate (partly because it auto-subscribed me to this thread, and I keep getting emails about it). Maybe this should be stickied? lol

I moonlight as an autobroker. Motorhomes are something I've dabbled in....mainly for friends trying to sell theirs, but who don't the patience. HERE ARE THE STEP YOU NEED TO TAKE AND WHAT YOU NEED TO TAKE INTO CONSIDERATION. Nothing more needs to be added. I'm a fan of the "K.I.S.S" method (keep it simple stupid).

Step 1: have 3 prices in mind. 1st the price you think you should ask. 2nd: your "preferred sold-for price". 3rd: Your absolute rock bottom "house is on fire, lets get outta here!" price. When serious negotiations start, try to stay as close to your 2nd price. Only throw out your 3rd price if things get desperate.

Step 2: HOMEWORK TIME Check prices on other units similar in size, features mileage, condition, model year. Are Units selling quickly, or have they been listed for months at these prices?? Be a detective. Pick out 3 units, call up, ask a few questions, and get a feel for their "bottom line dollar" (Sneaky right??). For karma's sake, don't waste their time though, let them know you're merely shopping and have a strict budget. THIS IS THE 2ND MOST IMPORTANT STEP

Step 3: Readjust your 3 prices if necessary. If you would like your unit sold quickly, price it lower than the others. You might have to make your "preferred sold-for price" your asking price. If you want your unit GONE like yesterday, make your asking price not far off your bottom line price....and simply put "FIRM!" after it. It's that easy

Step 4: write a good detailed ad, and take plenty of good pictures. List off all options, recent repairs, and basically try to pre-answer any of the major questions you might be asked (mention things like tire condition, generator hours etc). If you can, take a 8-10minute video, walking around the outside and inside. Start the engine up, the generator, puts the slides out, open compartments etc. A "virtual test drive" basically. THIS IS THE MOST IMPORTANT STEP

Step 5: Time to deal with people! This is part that not everyone has an easy time with.Be prepared to have your time wasted, but minimize how much time they waste. Nothing you do will change the fact that some people merely like to shop. That said, make a note of the questions they are asking (you can tell when someone's very interested, as they'll ask very specific questions).

Don't be afraid to talk price on phone if a buyer is showing strong signs of interest: Despite popular belief, money doesn't grow on trees, and some people actually have a budget. These people might like your unit, but not the price.

if the topic moves to price, and you're uncertain of whether they're seriously interested or not, don't even answer. Instead try answering a question with a question.

Q: "So, it looks clean, but we were wondering what your best price is??"
A: umm...well when were you looking to buy? immediately this week??

*
if they say "yes"and they seem serious and sincere... start an honest negotiation.
*If they say "no, I'm in no rush to buy", then simply say "what price range are youlooking to stay in? Put it all back on the buyer.

Finally, if it seems like they have no intention to buy right away. Merely say "if you're seriously interested, come take a look at it. Our price price remains the same, but we can talk it over then....only then though. Be nice. Understand that this might be a big purchase for some buyers. If they don't want to rush into anything, that's their business.

When selling on websites like Autotrader, Craigslist, kijiji etc, I seldom give my number first. If someone emails me, first thing I do is say "If interested, please leave a contact number, and I'll give you a call. Thank you", then I attach more pics. If they give you a number, that's a good sign. If not, they either don't trust you, or want to give you the run-around. Either way, don't waste your time. Stay from Paypal and Shipping agents. Yes, I realize some of you have actually bought Motorhomes, Cars etc this way, but 98% of the time it's a scam (do a quick google search on the topic for more info). Your job is to sell your motorhome on your own terms, not to hold interviews to see who's honest, and who isn't.

DO ALL OF THIS, AND SELLING ANYTHING WON'T BE AN ISSUE.. Check out this sample ad. Notice how it's pleasant, yet blunt and to the point.


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Old 10-17-2012, 01:46 PM   #63
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Originally Posted by Jon Mopar View Post
Alright, I think I need to step in and put things down clearly and bluntly to help end some of the debate (partly because it auto-subscribed me to this thread, and I keep getting emails about it). Maybe this should be stickied?...
Thank You! I appreciate the time you took to put this out for our consideration.

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Old 10-17-2012, 02:16 PM   #64
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What kind of questions do you think are those that tell you a caller is serious? What questions do you think tell you otherwise?
I do agree with Jack that the buyer probably shouldn't spend most of his time on price.

I have spent most of my time researching new units, and expect to purchase either a new DutchStar or an Entegra Aspire the first of the year ... and all the research has given me a good knowledge of the pros and cons and a definite list of what I want: Spartan chassis if possible; IFS; side radiator; 400ISL or better; 10K or more towing; a couch long enough to nap on; good location of TV to seating; prefer bath and a half; a usable work area for my business computer; and a whole long list ...

It is only recently that I saw an ad for a Country Coach Magna Galileo, and the dedicated work station got me looking at a few used coaches.

As a seller, you should get the feel that the buyer is interested in YOUR unit, not just a list and a price. I think the questions you should hear from a serious buyer should indicate they have a clear idea of what they want, that they have a working knowledge of your brand and model, and what they specifically want to know about YOUR coach that would make them buy.

The few used units I have called on, I told them right up front I am leaning toward a new unit, but I liked what I saw in their pictures, and I would be interested ... Before I call, I research their model first so I know the floorplan, and if it works for me, then the questions I would be asking would be mileage, what kind of trips (ie. rough roads, off road etc.), if low mileage, why - has it just been sitting? Lived in or just vacationed in? (More wear if lived in). Why are they selling? (Moving up, not using, or is it a lemon?) Maintenance history, and are records available? What options or add-ons do they have on their coach that aren't standard? ... etc.

I've purchased out of town investment properties over the phone, and not had a problem - always contingent on a professional inspection and docs and funds handled by my title company working with their title company and all docs signed and overnighted back and forth. When I buy houses, I like to ask the seller what did they like the most about their house - sometimes you can find out about something particularly nice ... and I have asked that on the used coaches that I have called on. Sometimes the littlest things can be the nudge that makes a buying decision. You never know.

Kathryn
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Old 10-17-2012, 02:27 PM   #65
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...I've purchased out of town investment properties over the phone, and not had a problem - always contingent on a professional inspection and docs and funds handled by my title company working with their title company and all docs signed and overnighted back and forth. ...
I enjoyed your overall response. THANKS!

I suppose that raises some technical questions on getting it all done. Now, if my buyer is in the state of IL, reasonably local and we can meet at my bank and coordinate a wire transfer of funds, that should be reasonably simple. OTOH, if I get a buyer that is "long distance", are there intermediaries similar to a title company that can facilitate a sale?

I know it might seem easy to many folks that have done their own FSBOs of cars and RVs. I've never done it and it is all new to me. Maybe I am over-thinking all of this.

TANX!
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Old 10-17-2012, 02:45 PM   #66
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I enjoyed your overall response. THANKS!

I suppose that raises some technical questions on getting it all done. Now, if my buyer is in the state of IL, reasonably local and we can meet at my bank and coordinate a wire transfer of funds, that should be reasonably simple. OTOH, if I get a buyer that is "long distance", are there intermediaries similar to a title company that can facilitate a sale?

I know it might seem easy to many folks that have done their own FSBOs of cars and RVs. I've never done it and it is all new to me. Maybe I am over-thinking all of this.

TANX!
You know, I wondered about that. If the buyer is financing, then I imagine his lender would have criteria on how to complete the sale and release funds. Other than that I haven't got the faintest idea. My own purchase will be cash, so it would be me flying out, then using a local branch of my bank. Maybe someone else knows more about it.

And you're not "over-thinking" when it involves the kind of dollars involved!

Kathryn
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Old 10-17-2012, 03:27 PM   #67
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Originally Posted by Sky_Boss

Maybe I am over-thinking all of this.

TANX!
Personally, I would not get too torqued-up about something which is very, very unlikely to happen. It's not like you are going to UPS the MH to him!

I am sure you will have ample opportunity to meet the eventual buyer of your MH. Well before or during the actual striking of a deal you will be able to explain "how" you wish to transfer funds.

The bottom line is you do not transfer title or the keys to the unit until money is confirmed "in" your bank. Schedule some time with the manager of your bank...they will have a specialist who conducts these sorts of transactions all the time and can advise you appropriately.

Remember, the Buyer is usually a lot more nervous about transferring a boatload of money to you than the otherway around. You need to have in place a procedure that safeguards yourself... but also safeguards and gives confidence to the buyer.
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Old 10-17-2012, 07:16 PM   #68
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Quote:
Originally Posted by Jon Mopar
Alright, I think I need to step in and put things down clearly and bluntly to help end some of the debate (partly because it auto-subscribed me to this thread, and I keep getting emails about it). Maybe this should be stickied? lol

I moonlight as an autobroker. Motorhomes are something I've dabbled in....mainly for friends trying to sell theirs, but who don't the patience. HERE ARE THE STEP YOU NEED TO TAKE AND WHAT YOU NEED TO TAKE INTO CONSIDERATION. Nothing more needs to be added. I'm a fan of the "K.I.S.S" method (keep it simple stupid).

Step 1: have 3 prices in mind. 1st the price you think you should ask. 2nd: your "preferred sold-for price". 3rd: Your absolute rock bottom "house is on fire, lets get outta here!" price. When serious negotiations start, try to stay as close to your 2nd price. Only throw out your 3rd price if things get desperate.

Step 2: HOMEWORK TIME Check prices on other units similar in size, features mileage, condition, model year. Are Units selling quickly, or have they been listed for months at these prices?? Be a detective. Pick out 3 units, call up, ask a few questions, and get a feel for their "bottom line dollar" (Sneaky right??). For karma's sake, don't waste their time though, let them know you're merely shopping and have a strict budget. THIS IS THE 2ND MOST IMPORTANT STEP

Step 3: Readjust your 3 prices if necessary. If you would like your unit sold quickly, price it lower than the others. You might have to make your "preferred sold-for price" your asking price. If you want your unit GONE like yesterday, make your asking price not far off your bottom line price....and simply put "FIRM!" after it. It's that easy

Step 4: write a good detailed ad, and take plenty of good pictures. List off all options, recent repairs, and basically try to pre-answer any of the major questions you might be asked (mention things like tire condition, generator hours etc). If you can, take a 8-10minute video, walking around the outside and inside. Start the engine up, the generator, puts the slides out, open compartments etc. A "virtual test drive" basically. THIS IS THE MOST IMPORTANT STEP

Step 5: Time to deal with people! This is part that not everyone has an easy time with.Be prepared to have your time wasted, but minimize how much time they waste. Nothing you do will change the fact that some people merely like to shop. That said, make a note of the questions they are asking (you can tell when someone's very interested, as they'll ask very specific questions).

Don't be afraid to talk price on phone if a buyer is showing strong signs of interest: Despite popular belief, money doesn't grow on trees, and some people actually have a budget. These people might like your unit, but not the price.

if the topic moves to price, and you're uncertain of whether they're seriously interested or not, don't even answer. Instead try answering a question with a question.

Q: "So, it looks clean, but we were wondering what your best price is??"
A: umm...well when were you looking to buy? immediately this week??

*if they say "yes"and they seem serious and sincere... start an honest negotiation.
*If they say "no, I'm in no rush to buy", then simply say "what price range are youlooking to stay in? Put it all back on the buyer.

Finally, if it seems like they have no intention to buy right away. Merely say "if you're seriously interested, come take a look at it. Our price price remains the same, but we can talk it over then....only then though. Be nice. Understand that this might be a big purchase for some buyers. If they don't want to rush into anything, that's their business.

When selling on websites like Autotrader, Craigslist, kijiji etc, I seldom give my number first. If someone emails me, first thing I do is say "If interested, please leave a contact number, and I'll give you a call. Thank you", then I attach more pics. If they give you a number, that's a good sign. If not, they either don't trust you, or want to give you the run-around. Either way, don't waste your time. Stay from Paypal and Shipping agents. Yes, I realize some of you have actually bought Motorhomes, Cars etc this way, but 98% of the time it's a scam (do a quick google search on the topic for more info). Your job is to sell your motorhome on your own terms, not to hold interviews to see who's honest, and who isn't.

DO ALL OF THIS, AND SELLING ANYTHING WON'T BE AN ISSUE.. Check out this sample ad. Notice how it's pleasant, yet blunt and to the point.
Top reply , great advice
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Old 10-17-2012, 08:00 PM   #69
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thanks guys! I hope it's helped. Excuse the typos, I wrote that up quickly. You can take that method to the bank... it's served me and many others well.
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Old 10-17-2012, 08:03 PM   #70
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thanks guys! Excuse the typos, I wrote that up quickly. You can take that method to the bank... it's served me and many others well.
I speak type vewy wheel!
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