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Old 05-18-2012, 08:22 AM   #99
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Excellent Bill!

I would wish your horrible experience from the incompetents at Camping World on no one, but am thrilled that your new trailer is finally in your hands.

As you enjoy it in the years ahead, it will be a reminder that sometimes good things do happen to good people.

Wishing you only the best..........................Rob
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Old 05-18-2012, 09:29 AM   #100
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Nice looking TT!! Way to go CW
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Old 05-18-2012, 10:55 AM   #101
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all the way around, and especially to Marcus Lemonis for stepping up to the plate and making things right.

Very nice looking new TT. I hope you and your family get years of enjoyment out of it.
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Old 05-18-2012, 04:52 PM   #102
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Sorry you had so much trouble but glad that you got things straightened out. Mr. Lemonis stepped up to the plate and made a bad situation right. While I dont think such shoddy work should happen in the first place, we all know that it does happen. The management at the CW store that did this so called work, should have stepped up immediately and made it right, Mr. Lemonis should not have had to step in. Hopefully what he seems to be doing will turn the bad reputation that so many CW stores have, around. I hope Mr. Lemonis made a lasting impression on that store manager.
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Old 05-18-2012, 08:10 PM   #103
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Don't you kind of wonder what happened to the original trailer that CW inherited...
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Old 05-18-2012, 09:06 PM   #104
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They said they are going to sell it.
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Old 05-18-2012, 10:00 PM   #105
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Because I was curious, I checked their online inventory & it doesn't show it in stock (a Keystone Outback with the model number mentioned earlier, or any Keystone Outback for that matter).

"Pity the fool"...
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Old 05-18-2012, 11:17 PM   #106
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Most likely it will end up at another location. Or just hold it till this thread is forgotten!

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Originally Posted by paulmlac View Post
Because I was curious, I checked their online inventory & it doesn't show it in stock (a Keystone Outback with the model number mentioned earlier, or any Keystone Outback for that matter).

"Pity the fool"...
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Old 05-22-2012, 09:10 PM   #107
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I took my old clunker RV to Camping World near Chicago to fix the furnace. Thye told me it would take three hours to "pull it out" before they could diagnose the problem. It's the size of a toaster under the pullout bed. Told them to forget it. Three hours @ $85 per hour? Took it to a private RV repair shop near Peoria, IL and the guy fixed it in 45 minutes. Camping World is a rip off.
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Old 05-24-2012, 07:47 PM   #108
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I am unimpressed with that forum and the moderators on it. Does CW own them? Interesting. (I was wondering why the CEO of CW responded to that thread, so now it makes sense.)

When I think that we actually considered having our towing setup installed at the Katy CW, I cringe.

Bear, I wish you the best and I hope this unfortunate situation will be resolved to your satisfaction so that you can enjoy your new RV.
CW/Good Sam's owns RV.net. The CEO is responding to all complaints, but not as effectively and I think he could.
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Old 05-24-2012, 07:49 PM   #109
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I took my old clunker RV to Camping World near Chicago to fix the furnace. Thye told me it would take three hours to "pull it out" before they could diagnose the problem. It's the size of a toaster under the pullout bed. Told them to forget it. Three hours @ $85 per hour? Took it to a private RV repair shop near Peoria, IL and the guy fixed it in 45 minutes. Camping World is a rip off.
When inexperienced technicians have to learn their jobs on your project, they need a lot of time. You pay for their educations, as far as I can see.
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Old 05-24-2012, 07:57 PM   #110
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We all know things happen in life it's what is done with those things that count and if they follow through they will have proven they will be a stand up company.

I know you've covered this already but what about any delivery, taxes, license fee's etc.? I can't fathom out how I would feel about that in your position. I know there would be many who say make them pay for it for what you have been through so far but what is the worth attached to getting another unit from the factory with a second AC installed? That would be my problem.
The power of the message board. Congrats.
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Old 05-26-2012, 10:35 AM   #111
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Why didn't YOU inspect the job,BEFORE PAYING !, ?
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Old 05-26-2012, 10:43 AM   #112
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Your right. I should have Inspected THEIR work before I paid them. It's sad that a customer would be expected to "inspect" work from a "professional" dealer. If I knew what to look for I would probably have done the work myself. What should people do getting their breaks done. Crawl underneath the thing and and take it apart to inspect the work? Hopefully we both, myself and CW, learned a lesson from all this. I know I did.
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