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Old 05-26-2012, 06:39 PM   #113
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Quote:
Originally Posted by woodfoot
Why didn't YOU inspect the job,BEFORE PAYING !, ?
Wow !!!
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Old 05-26-2012, 07:22 PM   #114
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Quote:
Originally Posted by woodfoot
Why didn't YOU inspect the job,BEFORE PAYING !, ?
With all do respect, that is the exact attitude I received from CW. Like its my fault. Luckily it's all behind me now but that response sounds like one of their employees. I only shared this story in hope it helps someone else out. Keep your eyes open, ask tons of questions, explain exactly what work you want done and get in writing what work they will do. Exactly how it will be done, what materials they will use. Ask to meet the tech that will do the work, ask what his qualifications are and research the place before turning over your property. When u pick it up, ask the tech to walk you thru all that they have done, show you the repairs, see the replaced parts, test the new unit. Sad, but I guess that's what you have to do.
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Old 07-11-2012, 11:47 AM   #115
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I also have camping world issues . Seems like lying and misleading is the camping world mission statement . How did you get the CEO involved . Aren't we supposed to be HAPPY CAMPERS !!!
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Old 07-11-2012, 10:01 PM   #116
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The CEO of CW posts on the RV.net forum. You can reach him there. RV.Net RV and Camping Forum ? RV, Trailer, Camper, Motorhome, Camping and Campground Information

Post in the "Dear Marcus" section. Good luck.
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Old 07-12-2012, 04:01 AM   #117
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Yup...
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Old 07-12-2012, 04:13 PM   #118
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how did you get in contact with the CEO of camping world
I also have so issues with there Vacaville ca store that need to be addressed . Please personal message me with the info
Thank you.
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Old 07-12-2012, 04:26 PM   #119
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Hey Bear! The AC working OK in the new one or you thinking about taking it back and get another added?
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Old 07-12-2012, 08:39 PM   #120
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For the sake of the untold millions on their lots, in their facilities and stuff -- they would want a stellar reputation. I have yet to hear ANYONE brag about their experience with a Camping World site. They can shrink faster then they grew.
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Old 07-12-2012, 08:43 PM   #121
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We had to have the electric awning repaired and out of necessity and convenience, we used CW at Katy, TX. They dealt with the extended warranty company and got the work done with minimal fuss. The only problem was the service writer, was really bad about returning phone calls.

Ken
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Old 07-13-2012, 07:50 AM   #122
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You can write the CEO on rv.net. There is a forums area and in the forums area the first group of forums are for issues with Camping World. They CEO reads those forums and comments as well on there.

As for our new trailer (replacement) trailer, we had it built with 50amp service and 2 AC's. No problems now. It's a great trailer (Dutchmen287re) but we really liked the other one as well (Keystone Outback398re).
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Old 07-14-2012, 11:36 PM   #123
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Quote:
Originally Posted by TNTmiller View Post
how did you get in contact with the CEO of camping world
I also have so issues with there Vacaville ca store that need to be addressed . Please personal message me with the info
Thank you.
The CEO of CW posts on the RV.net forum. CLICK HERE

Post in the "Dear Marcus" section. Good luck.
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