Three Cheers for RVUpgrades & Progressive Industries

[deputydog]

I recently purchased a Progressive Industries 50 amp EMS from RVUpgrades. During installation I discovered one bad component and contacted RVUpgrades to see what to do. I was a little worried that I might get the run-a-round due to a web purchase.

They promptly contacted Progressive Industries and got me in contact with their technician and in short order I received the replacement part.

The original shipping from RVUpgrades was prompt and the service from both them and Progressive Industries was excellent!

I highly recommend them to anyone looking for RV accessories.

[mrschwarz]

I agree. I have done business with RVUpgrades twice. It's nice to be able to talk to someone on the phone, that remembers your name and takes care of things.

I will definately be using them again.

[Wayne M]

I also purchased a PT50C from RV Upgrades and on my last trip I was having problems with one leg with everything reading correctly for L1, L2, frequency and E-0 reading but no power to the GFCI's in the coach. I had to plug directly into the pedestal and everything worked.

I called progressive industries and within 3 days I had a new PT50C and an RMA to send the old one back.

With RV Upgrades, they were very informative when I purchase the unit through email and phone calls. I will not hesitate to continue to order from RV Upgrades.

[MonacoMama]

RVUpgrades has never failed us in the many purchases we have had with them! Bill Rowell has a great staff and great customer service policy in place!

[TXiceman]

Debbie at RV upgrades is a real helpful lady. They have always been upfront on purchases and shipped on time or earlier.

Ken

[deputydog]

[quote=Wayne M;529455]
I called progressive industries and within 3 days I had a new PT50C and an RMA to send the old one back.


I appreciate them sending me that part before I had to send back the bad one. The new one came with a return label, RMA and postage paid. Now that's how to treat a customer