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Old 07-23-2014, 08:36 AM   #1
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Tip your service tech??

Just curious if folks generally/usually tip their RV service tech.
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Old 07-23-2014, 08:44 AM   #2
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when pigs fly, maybe the guy the did the work
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Old 07-23-2014, 08:47 AM   #3
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when pigs fly, maybe the guy the did the work


I never thought about it and never have.

But its a nice thought though.
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Old 07-23-2014, 08:53 AM   #4
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I have been tipped before. Between being sales, service manager, service tech, etc., etc., I interact with a lot of people. Because we are a small, family owned business (four full time employees in the office, seven total) many customers are happy because we treat them very kindly, and apparently do a good job.
Do I need to be tipped? No. Is it nice? Of course. Think, you're in a full time position and don't normally receive tips. It makes your day when someone hands you money because of the type of person you are, not necessarily the work you did.
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Old 07-23-2014, 08:55 AM   #5
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It's rare when I don't.
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Old 07-23-2014, 09:07 AM   #6
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Cliff, that's wonderful! I know you still have your first penny earned too!

I guess I am behind the times. I'll sure be doing it from now on when I get a good advisor.

I do tip the barber, groomer, waiters/waitresses but never thought about the service advisor until now. My dear friend in San Antonio tips his mail man, well Christmas gift cards and even his tenants in Colorado, Ohio and Texas get gift cards. He's a good boy. Obviously better than I am. LOL

Jesilvas-nice to know. Thanks!
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Old 07-23-2014, 09:10 AM   #7
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I don't tip the advisor. I tip the tech who does the work ( the deserving one )
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Old 07-23-2014, 09:15 AM   #8
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Cliff, that's wonderful! I know you still have your first penny earned too!

I guess I am behind the times. I'll sure be doing it from now on when I get a good advisor.

I do tip the barber, groomer, waiters/waitresses but never thought about the service advisor until now. My dear friend in San Antonio tips his mail man, well Christmas gift cards and even his tenants in Colorado, Ohio and Texas get gift cards. He's a good boy. Obviously better than I am. LOL

Jesilvas-nice to know. Thanks!
I wasn't referring to a service advisor but the tech who works on the coach. We are at the Country Coach facility now and the tech comes to get your coach in the AM, works on your coach during the day, calls you if he has updates/questions/etc., then delivers your coach to you at the end of the day and goes over what was done and answers your questions.

This is very similar to how the techs worked at the Winnebago factory when we had our previous coach serviced there.,

I do plan to tip the tech but was curious what others generally do. These techs here certainly provide great service and I plan to acknowledge that.
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Old 07-23-2014, 09:16 AM   #9
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Just curious if folks generally/usually tip their RV service tech.
smlranger
I usually do not, (because I usually have to pay 2X what the service is actually worth).
However I always tip well for FREE service.
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Old 07-23-2014, 09:23 AM   #10
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If the tech does work WITHIN their normal job description---No. It is what they are paid to do.

If the persoin goes "above and beyond" their normal job duties in any way, to help me, than absolutely they will get a tip.
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Old 07-23-2014, 09:24 AM   #11
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OK, I got it now.

Yes, great idea. I went out and talked to them before, shook hands, etc. But never thought about a tip. GOOD idea for GOOD techs with GOOD attitudes that deserve it.

Sometimes I'm in the land of Oblivia, and need a crayon color picture drawn.

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Old 07-23-2014, 09:25 AM   #12
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I usually do not, but would if I thought the service was exemplary. That's only happened a couple times. I have also tipped well when somebody does me a favor, i.e. an extra, free, service.

I don't think service techs get tipped as a matter of course. They aren't waiters or bellmen who get less than minimum wage and rely on tips for their regular compensation.
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Old 07-23-2014, 09:36 AM   #13
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smlranger
I usually do not, (because I usually have to pay 2X what the service is actually worth).
However I always tip well for FREE service.
Mel
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I feel that's a matter of opinion. To someone who has lots of knowledge, they will usually feel it wasn't worth that money they spent because they knew exactly how to do it all.. However, there was some reason that person had someone else do the work; maybe the physically can't, or other reasons.


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I don't tip the advisor. I tip the tech who does the work ( the deserving one )
This is smart. Being service manager, I get commission on service labor performed. The technicians do not; certain ones deserve extra. Now, if I actually do the work and get the tip, I'll keep it but if someone else did the work or helped me do it, I'll share of course.
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Old 07-23-2014, 10:20 AM   #14
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Never thought of tipping the tech........I don't tip the mechanic who works on our vehicles either. We tip the garbage man once a year the newspaper boy, waitresses and waiters but that's about it.........
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