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Old 12-16-2008, 12:39 PM   #29
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Those who are conservative with tipping, should take a cruise ship. Really becomes an eye opener when you find what who and how much they recommend. Some now automatically add the gratuities/tips to your check out bill.

I think many people tend to be intimidated when there with friends/family. I have friends who tip the same, even when service is lousy.

I'm not sure how to tip the OWNER of a business, performing the work, is that still expected? Barber Shop, Repair Shop etc.
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Old 12-16-2008, 12:42 PM   #30
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Backwaters:
Those who are conservative with tipping, should take a cruise ship. Really becomes an eye opener when you find what who and how much they recommend. Some now automatically add the gratuities/tips to your check out bill. </div></BLOCKQUOTE>

Another good reason, besides the rampant problems with the norovirus, for me to NOT take a cruise.
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Old 12-16-2008, 03:58 PM   #31
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by MMouser:
If the job was well done and the service writer made sure you were kept up to speed on what they where doing why not buy lunch?
By this I mean did they go above and beyond call?
Was the work warranty or a recall that may not pay the technician 1/10th of what he would recieve flat rate or hourly? He did loose time doing the work and doing it well. Don't forget some dealers like those big names in Florida can do more damage to your coach than what they are fixing.
A twenty or even a fifty can help the guy or gal that still gives old school service and still recieves old rate pay.
The money crunchers do not pass on the high costs to thier employees. They put it in thier pockets, then the stock holders portfolio. </div></BLOCKQUOTE>

I agree when I pull in for scheduled service I always stop and get a couple dozen donuts and leave them on the break table. All the techs remember that little gesture and go the extra bit to keep me happy. When I'm done a $20 goes a long way and folks remember that also. Do you need to do that to get good service? no but it sure helps when things aren't going well.
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Old 12-16-2008, 06:01 PM   #32
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">I always stop and get a couple dozen donuts and leave them on the break table. </div></BLOCKQUOTE>
That works really well, especially if they're still hot. Fixing a home made lunch for the crew will get you "well remembered" status.
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Old 12-16-2008, 10:23 PM   #33
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I tip for good service ...they will remember you the next time and will usually go above and beyond ...you get the point, right?

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Old 12-17-2008, 06:56 AM   #34
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Rich & Zara:
I tip for good service ...they will remember you the next time and will usually go above and beyond ...you get the point, right?

Rich </div></BLOCKQUOTE>
Yes I get it. Bribe to get their A game, which you are paying for anyway.
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Old 12-17-2008, 04:26 PM   #35
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Old 12-17-2008, 05:26 PM   #36
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Bribe to get their A game, which you are paying for anyway </div></BLOCKQUOTE>
A bribe is paying up front to get a person to do the job that you are going to pay them for anyway. A tip is for someone's service, to me, that I feel above and beyond the norm required in a given field. I will not bribe a person to do the job that they required to do anyway. I will, and do tip, persons that have gone out of their way in the completion of their service to me that makes me feel like a extra special customer. My tip is my recognition of that "extra" unasked for service.

Example: Tonight DW and I celebrated our 15th wedding anniversary at a local restaurant that we typically go to 4 or 5 times a year. We have not had the occasion to go there in the last six months. When I made reservations I told them it was our anniversary dinner and requested the server that we prefer. When we arrived our table had been cleared of the usual condiment group. It had been replaced a beautiful three piece floating candle set. After greeting us and congratulating us our waitress asked if I would like my usual Maker's and coke and dozen on the half shell and would DW care for a Kula and cream. When she brought our drinks, she brought a little dish of butter because she remembered that we like butter (forget what my doctor says for the moment) on our crackers. All courses of the dinner we served in a timely, yet unhurried or overlapping pace. Non alcoholic drink refills were taken care of without request (or even notice). Our waitress turned our special meal into an extra special occasion. Did I leave her a nice tip, you betcha!

Where I take my coach for service, they have always made me feel like I am their most important and valuable customer, before any tip was ever given. As far I have been able to see, they treat every customer like that customer is their most important and valuable customer. I have no idea who tips and who doesn't.
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Old 12-17-2008, 11:45 PM   #37
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Ray,IN:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Rich & Zara:
I tip for good service ...they will remember you the next time and will usually go above and beyond ...you get the point, right?

Rich </div></BLOCKQUOTE>
Yes I get it. Bribe to get their A game, which you are paying for anyway. </div></BLOCKQUOTE>

Right on! ...and it gets the job done. I forgot to mention that it usually helps in getting a quick service appointment and less waiting time spent in the waiting room. ...and should I go further to say that I'll tip only the person that does the work ...no less than 20 percent?

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Old 12-18-2008, 10:50 AM   #38
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When the posts degrade to definition of terms and words it might be time to step back and return to the maco level. There is a concept that some are not acknowledging. It applies to some transactions, we make, that are not ad hoc, but repetitive. My favorite RV dealership techs and service writers receive a tip when I feel it is appropriate. Over the last three years, it has become more appropriate than when I first started my relationship with the service dept. Similar to what has been previously posted, I get service appointments when it is convenient for me. I am able to stay with the coach and talk to the tech(s). Parts are ordered, in advance of my arrival. The bill is exactly what was quoted. Rarely does service take more than one work day. When I arrive, my coach is always taken in within a few minutes of the work order being completed. The techs assigned to my coach usually work only on the much more expensive coaches. If an overnight stay is requied, I am allowed to stay in the coach, with 50 AMP electric hookup. The more experienced techs working on my coach are very high skilled and all work has been completed as close to perfection as I can determine. I have never had a disappointing service experience and never had to have a tech do the same job because of a failure of the first effort.

Do I tip all the time,,,,,no. It is a judgement call as to how often and who to tip. For me the practice has worked to my advantage and I find value for the $s spent.
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Old 12-18-2008, 10:59 AM   #39
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Geo would not have tipped. If he had tipped head man he would have asked him to give some to his helpers.
both of us are retired professional and never expected tips or gratuity since we were to do our job that we were hired for.
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Old 12-18-2008, 11:53 AM   #40
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by historyljc:
</div></BLOCKQUOTE>
Where I take my coach for service, they have always made me feel like I am their most important and valuable customer, before any tip was ever given. As far I have been able to see, they treat every customer like that customer is their most important and valuable customer. I have no idea who tips and who doesn't.[/QUOTE]

That's because YOU ARE their most valuable customer! With out YOU (and others like you)there is NO business. If you treat the customer as he/she should be treated then that customer will return.

Now there is no comparision between the restaurant and the service center for your coach. The waitress who took such good care of you (and she should have been tipped) makes min. wages and lives off her tips (as a rule) the service center techs make a much better wage and more than likely you paid around $100/hr plus parts for the pleasure of his company....
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Old 12-18-2008, 12:11 PM   #41
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by cb5300:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by historyljc:
</div></BLOCKQUOTE>
Where I take my coach for service, they have always made me feel like I am their most important and valuable customer, before any tip was ever given. As far I have been able to see, they treat every customer like that customer is their most important and valuable customer. I have no idea who tips and who doesn't. </div></BLOCKQUOTE>

That's because YOU ARE their most valuable customer! With out YOU (and others like you)there is NO business. If you treat the customer as he/she should be treated then that customer will return.

Now there is no comparision between the restaurant and the service center for your coach. The waitress who took such good care of you (and she should have been tipped) makes min. wages and lives off her tips (as a rule) the service center techs make a much better wage and more than likely you paid around $100/hr plus parts for the pleasure of his company....[/QUOTE]
<span class="ev_code_PINK">I agree completely! One of my daughters waitressed between her junior and senior year of high school. She made $2.85/hr., with tips making up the difference.</span>
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Old 12-21-2008, 04:52 PM   #42
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For those who make fun of me for my statement about a bribe, this is from msn.com;
"Rep. Barney Frank, chairman of the House Financial Services committee and a long-standing critic of executive largesse, said the bonuses tallied by the AP review amount to a bribe "to get them to do the jobs for which they are well paid in the first place."
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