dvmweb, thanks. my problem is with the rubber seal along the inner side of the slide. Got on the roof and found the rubber had pulled completely away and was laying on top of the slide. Also the metal ribs were laying next to the rubber seal. A real mess! We're in Rockport, Tx. At Lagoons for 2 months, Ron Hoover's guys are going to fix this train wreck. Thank goodness for the Extended Warrenty!