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Old 02-15-2012, 09:08 PM   #15
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Ordered mine on Feb 7 and received it today. I never received a shipping confirmation and was about to contact them. I'll install it the next nice day.
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Old 02-15-2012, 10:59 PM   #16
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Glad it was resolved. TST has one of the best customer service reputations in the industry. Love my TST system.
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Old 02-16-2012, 01:21 AM   #17
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Wouldn't it be nice if ALL the manufactures watched this site and took care of the problems like Dan Covington with TST just did?

Hey Dan...why don't you run for president? We need someone who is paying attention.
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Old 02-16-2012, 02:29 AM   #18
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Ordered two 507 systems, so that I have twelve sensors and two monitors for the same price as twelve sensors. Ordered it in November and contacted them at the end of Jan when it had not arrived. They had misplaced my order and sent it within two days received it less than two weeks later. Not bad considering I live in New Zealand on the other side of the Pacific! Dan also extended my warranty and I am delighted with the system. Easy to install, and I may not need the repeater I ordered as the toad seems to be picked up fine, even with the short antennae. I have a Suzuki Escudo and the sensors stick out a little from the tires, enough to wipe them off on a curb, so I had better be careful driving the toad. Fit good on the MH though and I like the fact that they have already shown me that my older Goodyears are running a little under inflated. I have flexible extensions so will let you know how they go, as solid extensions are recommended. Apart from the initial stuff up of my order, service has been excellent and I would recommend them.
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Old 02-16-2012, 05:58 AM   #19
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Love my 507 too. One time, it read 167 PSI on one tire. Power cycled the monitor and all was good.
Only took a couple of days to get to me. Installation was easy.
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Old 02-16-2012, 04:26 PM   #20
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Quote:
Originally Posted by DRL1950 View Post
I am the OP on this post and I wanted to first thank all for their replies and also make you aware of my outcome. As you saw in his post Dan was quick to respond on the forum and posted his contact info. I did reach out to him and he went out of his way to help me out and apologized for any confusion that I may have had. There was apparently an issue that had arisen with my order so I am glad that i reached out but Dan took care of it and I will have my system in another day or so. Thanks to Dan and his people! It also shows the power of this forum, thanks to all of you for your help.
Thank you for taking the time to post your outcome, and please know that we do take our product quality and client support very seriously.

Contact me anytime and I will be happy to assist you.

Thank you!

Dan Covington
President
TST
(770) 889-9102
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Old 02-16-2012, 06:34 PM   #21
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Quote:
Originally Posted by TST Systems

Thank you for taking the time to post your outcome, and please know that we do take our product quality and client support very seriously.

Contact me anytime and I will be happy to assist you.

Thank you!

Dan Covington
President
TST
(770) 889-9102
Got my system today Dan, again thanks for your help. And I echo the others in saying it's great to see a manufacturer who watches these forums and then responds, very refreshing.
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Old 02-16-2012, 10:14 PM   #22
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Your going to love the system. Real peace of mind
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