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02-13-2013, 03:38 PM
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#1
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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Unmounted spare tire and ERS
Good Sam ERS will change over to your mounted spare tire without additional charge. If the tire is unmounted there is a charge to swap the spare tire onto a wheel. About $130.00.
How does Coach Net handle the unmounted spare? Is there a charge and if so how much?
I am not complaining about Good Sam ERS charging or the amount. Just wondering how it is with Coach Net.
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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02-13-2013, 03:45 PM
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#2
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Community Administrator
Join Date: Aug 2009
Posts: 53,427
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That sounds high. I have Coach Net and carry an unmounted spare. Hope someone knows the answer. Personally ,I would think its up to the road service Co. that responds to the call.
Cliff
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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02-13-2013, 04:49 PM
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#3
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Senior Member
Monaco Owners Club
Join Date: Jul 2011
Location: B.C.
Posts: 4,638
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$130 to mount a tire is high. They may have taken advantage of your situation and are double dipping. Were you told this by Good Sam or the tire repair guy?
__________________
Dennis & Marcie & Captain Hook The Jack Russell,aka PUP, 2006 Itasca 29R 2017 Equinox toad. RVM59
We came, we went, nothing broken, nothing bent!
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02-13-2013, 06:01 PM
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#4
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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I have had occation twice over the years to do this. Both times were about the same amount. May be set by the service provider rather than Good Sam, dunno which.
Anyone been in this senario with Coach-Net? Or any other ERS provider for that matter.
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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02-14-2013, 07:39 AM
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#5
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Mar 2007
Location: Home on the hill in Georgia
Posts: 2,742
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Tire repair guy charged us $25 to mount our unmounted spare, his business standard rate. We tipped him a few $$ also. Good Sam ERS picked up the service call.
__________________
Jerry Potter, Taz
1999 Coachman Catalina Sport
[SIGPIC][/SIGPIC]
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02-14-2013, 07:41 AM
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#6
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Community Administrator
Join Date: Aug 2009
Posts: 53,427
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Quote:
Originally Posted by Wizard
Tire repair guy charged us $25 to mount our unmounted spare, his business standard rate. We tipped him a few $$ also. Good Sam ERS picked up the service call.
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That sounds more like it.
Cliff
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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02-17-2013, 08:27 PM
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#7
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Moderator Emeritus
Join Date: Jan 2000
Location: West Palm Beach, FL. USA
Posts: 27,563
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The rates for customer-pay roadside service are set by the company that does the job, not the GS or Coach-Net. You can complain to GS or Coach-Net about price gouging by the responder, but they really can't do anything about it except avoid the services that have lot of complaints. But then, choices are limited in many areas, so that may mean a much longer wait time.
__________________
Gary Brinck
Former owner of 2004 American Tradition and several other RVs
Home is West Palm Beach, FL
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02-17-2013, 10:52 PM
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#8
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Member
Join Date: Oct 2011
Posts: 60
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I was wondering about coach net myself, have used good sam once but my spare was already mounted, no charge to put the wheel and tire on. Second time I was gonna have them bring me a new tire because my spare is the original from 1997 and they were going to charge me $130 to bring a new tire plus $60 to dispose of the old tire plus the cost of a new tire which im sure at 10pm on a christmas weekend would be the most expensive tire available (probably $500+) so I had my old spare mounted and proceded from Arkansas to Georgia and back on it.
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02-18-2013, 12:57 AM
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#9
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Senior Member
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
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My Phx American contract says: "To replace the tire with the spare". No mention as to if it was mounted or not. I do carry an un-mounted spare, but haven't needed to have it changed.
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02-18-2013, 04:23 AM
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#10
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Community Administrator
Join Date: Aug 2009
Posts: 53,427
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I have Coach Net Gold and this is what my contract states:
It's probably debatable as to whether or not an un mounted spare is covered , however I'd be happy to pay the towing co for that. At least I don't have to pay for a marked up new tire and won't have to wait an extended time for them to get one.
Cliff
__________________
Cliff,Tallulah and Buddy ( 1999-2012 )
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02-18-2013, 05:34 AM
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#11
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Senior Member
Join Date: May 2005
Location: Full-timers - Home is where we park it.
Posts: 4,722
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Quote:
Originally Posted by vsheetz
Good Sam ERS will change over to your mounted spare tire without additional charge. If the tire is unmounted there is a charge to swap the spare tire onto a wheel. About $130.00.
How does Coach Net handle the unmounted spare? Is there a charge and if so how much?
I am not complaining about Good Sam ERS charging or the amount. Just wondering how it is with Coach Net.
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$130 sounds very high. Last time we had a flat, the tire service that Coach Net sent out charged $25 to unmount the tire, repair it and re-mount the same tire. Unmounting the damaged tire and remounting a different tire should not cost any more than that.
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02-18-2013, 05:50 AM
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#12
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Senior Member
Join Date: Jun 2011
Location: Phx, Arid~zona
Posts: 11,106
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I'm pretty sure my policy doesn't cover towing of my 20' enclosed trailer if my MH has to get towed. I carry the un-mounted spare with hopes that I won't have to be towed, just for a flat. That would ruin a weekend trip.
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03-30-2013, 11:53 AM
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#13
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Junior Member
Join Date: May 2012
Posts: 2
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Tire repair with ERS
Quote:
Originally Posted by paz
$130 sounds very high. Last time we had a flat, the tire service that Coach Net sent out charged $25 to unmount the tire, repair it and re-mount the same tire. Unmounting the damaged tire and remounting a different tire should not cost any more than that.
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Good Sam Platinum refuses to send anyone that will repair a flat tire, I was told 5 days ago.
I had a flat tire and yes I was in a campground. They said it was to much liability to repair a tire.
Do I understand you recently had Coach Net repair a tire on the spot ?
As I read their literature they say "install your spare tire".
In the past couple of years Good Sam did repair a tire for me on the road, but have since stopped that service.
After considerable time waiting they could not even find anyone to bring air to re-inflate my tire. (during the wait for them to find someone I found the valve stem had worked loose and all I needed was to re-air the tire.
Considering leaving Good Sam for good and going with Coach-net. if they indeed repair a flat tire.
Long time Good Sam member very unhappy with them. 2 times burnt....
Tom
01 Endeavor
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03-30-2013, 02:40 PM
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#14
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Senior Member
Fleetwood Owners Club Ford Super Duty Owner
Join Date: Jun 2012
Location: SoCal
Posts: 15,749
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One of recent occurrences with Good Sam started as a unmounted tire swap, but when the guy came he found a screw in the tread area of the tire. Removed the tire from the rim, repaired, and remounted it.
I have also since starting this thread called Coach-Net and learned their policy regarding unmounted space is the same as Good Sam. Both fully cover swapping on a mounted spare. If the spare is unmounted their is a cost to swap the tire over to a rim, and that cost is set by the service provider - not Coach-Net or Good Sam.
All this said, I have recently changed from Good Sam ERS and trying out Coach-Net. Primarily due to the technical service assistance aspect that Coach Net provides and Good Sam does not.
__________________
Vince and Susan
2011 Tiffin Phaeton 40QTH (Cummins ISC/Freightliner)
Flat towing a modified 2005 Jeep (Rubicon Wrangler)
Previously a 2002 Fleetwood Pace Arrow 37A and a 1995 Safari Trek 2830.
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