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Old 05-23-2018, 07:57 PM   #1
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Warranty when you buy used vs new

Hello all! If this is not in the right section sorry, I looked and thought this was best place.

So in the intro yesterday I had said my wife and I are renting this summer with plans to buy post that rental after we see how we like things. I am reading all of the good/bad/ugly of new vs used. I personally love the idea of a shiny new RV that is mine from day 1! Then I read the horror stories of the bugs/issues on delivery.

Question I had was, when you buy new vs used, what does the Warranty look like? Is there anything when you go used? Or is it a "good luck" here you go?

Please also go easy on the used vs new argument, this is more about the warranty that happens between the two options.

Thanks!!!
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Old 05-23-2018, 08:06 PM   #2
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With a used rig it's usually "as is, where is". If it breaks in half as you drive off you own both halves. You can buy an aftermarket service policy but they usually have some gotchas to them. Some consider anything that happens in the first few thousand miles to be pre-existing conditions and aren't covered.
We bought our rig and 2,200 miles later the engine blew, $33,000 to fix and no warranty or insurance. I know of another that did the same thing and cost $40,000 and a third that the repair was $68,000. None was covered by a watranty or service policy.
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Old 05-23-2018, 08:35 PM   #3
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Quote:
Originally Posted by Mr_D View Post
With a used rig it's usually "as is, where is". If it breaks in half as you drive off you own both halves. You can buy an aftermarket service policy but they usually have some gotchas to them. Some consider anything that happens in the first few thousand miles to be pre-existing conditions and aren't covered.
We bought our rig and 2,200 miles later the engine blew, $33,000 to fix and no warranty or insurance. I know of another that did the same thing and cost $40,000 and a third that the repair was $68,000. None was covered by a watranty or service policy.
WOW! Well check mark on the "new side"
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Old 05-23-2018, 08:52 PM   #4
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Heck, even with NEW you can't count much on the "warranty" offered.... Just look around and read..
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Old 05-23-2018, 08:52 PM   #5
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Beginning DRV nightmare
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Old 05-23-2018, 08:53 PM   #6
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Yet more problems with the New Aire, and no way to get it serviced
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Old 05-23-2018, 08:58 PM   #7
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It's a whole lotta "good luck, here ya go"

And one thing you'll notice if you read enough is that it appears to me.... in my opinion, that the entire industry is setup to take advantage of what you don't know.

If you don't catch it before delivery, well.. that's on you. Not to mention once you sign that contract 9.9 out of 10 of them have you sign away your rights to a lot of remedy.

So, you do what you can do. Take someone very experienced with you BEFORE you sign and pay. Do the best you can. Be prepared to be handy. Do the best research you can before buying, and don't be in a hurry.

Also, "great deals" on lots can be a signal something is wrong... that leftover 2017 model heavily discounted.. it's still there for some reason likely...

They all have gremlins.. what you don't want is catastrophic stuff.
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Old 05-23-2018, 09:20 PM   #8
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Whether you buy new or used, problems can always come up. Remember that most of what you'll read about in here are people having problems. When that's compared to the number of RVers who have little problems it is a small percentage. I never seen a thread where someone says, "hey my rig didn't have any problems today, just wanted you all to know."
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Old 05-23-2018, 09:22 PM   #9
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You can do a lot of repairs with the 30% depreciated price of a couple of years old rig.

I have also heard that a used rig will have most of the bugs worked out of it.

In essence you are self covered for warranty buy buying a cheaper few years used.
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Old 05-24-2018, 06:13 AM   #10
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Buying new -

When we buy a new car, if "anything" goes wrong, we take it back to the dealer, and it gets fixed.

WARNING --- When buying a new motorhome, Odds are good if something goes wrong, taking it to the dealer will NOT resolve your problems.. You will most likely be directed to whomever manufactured the component and hope they have a warranty.

Ask a lot of "what if this breaks" questions. If the dealer says they'll resolve it, GET IT IN WRITING..

Before signing anything, ask these questions:

"What if the ------------ breaks 6 months from now (fill in the blank)"

engine or transmission
wheel bearings
refrigerator
microwave oven
hydraulic levelers
A/C unit
furnace
water heater
water pump leaks
roof leaks
Furniture recliner breaks
entry door sticks and jams

USED WARRANTY

I doubt it, but maybe. Ask the same "What if this breaks" questions..
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Old 05-24-2018, 08:56 AM   #11
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Quote:
Originally Posted by TonyDi View Post
Whether you buy new or used, problems can always come up. Remember that most of what you'll read about in here are people having problems. When that's compared to the number of RVers who have little problems it is a small percentage. I never seen a thread where someone says, "hey my rig didn't have any problems today, just wanted you all to know."
While this is true, there just happens to be A LOT of them.

I meet a lot of people on the road, and when I ask them if they "IRV2", they say "what's that?"

I mean to say that the community here on this website is a small sample of the overall RV'ing community. I meet more rv'rs that have never heard of this website than I do rv'rs that do.

To that end, the sheer number of complaints from just this small sample size of overall rv'rs is spooky in it's own right.

The fact that the tales told are sooo similar, indicates something.

To me, what it indicates is.. "you're taking your chances"

The absolute best way to be sure you'll never have any problems is to simply not buy one.

I know, I know... but we WANT one. So in that case, buy one. If it's an acceptable risk, go for it. We did. Shy of a few pesky problems I fixed myself, my unit has been trouble free.

How bout this? I bought my 5th wheel from a dealer over 2000 miles away, UNSEEN by me, didn't even see it in person first AND my brand doesn't have a single dealer within 1000 miles of me AND I paid a delivery driver to bring it to me. Talk about taking your chances

However, I knew what I was looking at. I had the best faith I could in the brand overall, and I had a LOT of faith in the dealer and their ability to make ready before selling. This was a special case by a long shot.

I also happen to have a a fabulous independent shop in my hip pocket that I trust implicitly, so I know if I get in over my head they can bail me out.

My dealer has been fabulous at sending parts, my dealer has been "no questions asked" on anything I've needed and I feel pretty fuzzy about the whole thing.

And there is truth to this statement: "When you own an rv, you need to be a little handy" You truly do need to be willing to tackle some small jobs yourself. You need to be able to fix a little plumbing, you need to be able to replace a broken shower door, you need to be able to replace a broken window latch handle. If not, you'll be back and forth to shops with your rv growing grey hair on their lot.

This is another reason I like towable rv's. My drivetrain isn't in the RV. I can have my Dodge ram worked on anywhere, and it has a much higher chance of being reliable.

Consequently, there is nothing wrong with buying used. when I bought my last unit, the reason I wanted new is so that I know what I DID to it. I know exactly how I take care of my own stuff. When I buy new, I know all of it's bumps and bruises right from the start. Opposed to what sort of tom foolery someone else did to or with it. But the warranty wasn't something that swayed me as I know I can buy an aftermarket policy. I had an aftermarket on our 05 revolution, and it more than paid for itself.

Buying new however, did come with it's own set of anxiety. How did I know I wasn't getting a lemon. Heck, sometimes the lemon side of an rv doesn't show itself until much further down the line. New warranties hardly last long enough anyhow. That first year flies by in a blip.

Your best bet, in my opinion, starts with a GOOD dealer. You'll find a good one through recommendations from other people. Every dealer will tell you how awesome they are, so can't trust that.


Find a GOOD dealer after you've narrowed to a brand you're interested in. This site is a good reference for that. ORV dealer recommendations

Preview some units.

Before signing, have more than 1 other person look it over and actually run the systems. If they won't put power to it, no thanks. If they won't let you fill the tanks with water and run them, no thanks. Etc..

Have them fix the obvious stuff as a precondition to buying, as in I'm not signing until you fix that.

After signing, try to stay the night or two on their lot, and don't leave with the RV until they've fixed whatever else you find.

Let them know this is how you're going to do it from the start.

The situation that happened to Mr. D. is a pretty rare occurrence, but it certainly was an ugly one!
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Old 05-24-2018, 09:13 AM   #12
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I bought used. My only warranty has been the confidence that I can fix the issues that might come up. So far, I have been able to handle the couple minor issues and all of the elective upgrades that have presented themselves.

The other factor I have on my side is that I bought a quality coach from a private party who was meticulous about maintenance and kept great records.

I have no regrets about buying used without an expensive service contract that may have enough exclusions as to make it nearly worthless.

YMMV, especially if you are not handy or have any mechanical skills.
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Old 05-24-2018, 10:03 AM   #13
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I never rely on a warranty from a seller. Regardless of weather it's a dealer or individual. You can get warranty parts from most component suppliers without too much issue but the reality is that you're pretty much on your own for repairs. That is unless you want to take it and drop it off at the dealer (after removing all your junk) and leave for 2 weeks to get a simple repair accomplished.

you might get real lucky and find a good warranty servicing dealer but the odds are against it.
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Old 05-25-2018, 06:05 AM   #14
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We learned really quickly that once off the lot, new or used, your the warranty.

Your the mechanic,carpenter, electrician,plumber and duct tape specialist.

Shouldn't be this way but that's today's RV industry.
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