If you have a video cam, take it during orientation as they explain the different systems to you. An awful lot of information is thrown your way, especially during an all day session. It was invaluable to us with the motorhome and I even did one for my small trailer that comes in handy. For instance, the brochure for the awning had different instructions than for the awning that I have. When I couldn't figure out the steps, I took out my video cam and was able to know I was doing things exactly right. I re-played it when I put it back up! Lots of luck and happiness with your new motorhome.