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Old 09-12-2014, 11:23 AM   #29
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Originally Posted by Annierufus View Post
People make mistakes, to me it is more important how they deal with them afterwards, it good to see you are being taken care of

Sorry, I have to strongly disagree. Both the OP and I paid money for an inspection. It is very easy to tick off check boxes on a form. In the OP's case, the person "inspecting" the batteries clearly had no idea what he was looking at. The person inspecting my coach did not know a cracking belt when he saw one, assuming he bothered to look. What else was inspected at this same level of competence? We are paying for and expecting professional services, otherwise we would not be there in the first place.

In my book, saying "Sorry, we have no idea what we are doing, but bring your coach back to us and we'll do some more" just doesn't cut it.
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Old 09-12-2014, 11:41 AM   #30
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Originally Posted by TwelveVolt View Post
Sorry, I have to strongly disagree. Both the OP and I paid money for an inspection. It is very easy to tick off check boxes on a form. In the OP's case, the person "inspecting" the batteries clearly had no idea what he was looking at. The person inspecting my coach did not know a cracking belt when he saw one, assuming he bothered to look. What else was inspected at this same level of competence? We are paying for and expecting professional services, otherwise we would not be there in the first place.

In my book, saying "Sorry, we have no idea what we are doing, but bring your coach back to us and we'll do some more" just doesn't cut it.
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Old 09-12-2014, 01:15 PM   #31
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I was only referring to the battery issue and the effort to make it right for the person, the level of competence should have been higher I do agree.


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Old 09-12-2014, 01:39 PM   #32
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I will say this in defense of the shop.. There are a lot of folks who either are "old timers" or who were trained by "Old timers" who are basically very good technicians and mechanics. BUT... Technology has surpassed their knowledge.

An example of this: I posted recently in a thread where I made a statement that a specific new technology is newer than my research and thus I do not know how it is done. (I mean I suspect, and I can trouble shoot hands on, Since that procedure did not change, but I can not advise on modifications to a working system cause I do not know what will and will nto work).

The catch is.. I do a lot of research, So I know when the new stuff is beyond me, Not everybody does that. It may be the technician had never heard of AGM.

Though he should know about Maintenance free and be able to read the labels which clearly said DO NOT OPEN.
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Old 09-13-2014, 08:12 AM   #33
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Old 09-13-2014, 10:38 AM   #34
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Did they say they are supplying GC2 batteries? Are those AGMs?
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Old 09-13-2014, 11:28 AM   #35
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Do most newer inverter/chargers have a setting for agm's? Is it usually a switch or do you have to program it?
Some do, Some do not, you need to read the owner's manual (you can often do that on-line) Before you lay your money down.
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Old 09-13-2014, 12:39 PM   #36
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Did they say they are supplying GC2 batteries? Are those AGMs?
Yes, GC2's which are general purpose AGM's (according to the Trojan spec sheet).
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Old 09-13-2014, 05:19 PM   #37
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GC2 is a battery case size, the one typically used with 6v "golf cart" batteries. They can be either flooded, gel, or AGM technology. The ones that bokobird highlighted are AGM, but Trojan also makes flooded and gel batteries in the GC2 size.
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Old 09-14-2014, 05:33 PM   #38
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We have Lifeline AGM and when our charger was set for AGM the voltage was lower than the battery info sheet specified. I called Lifeline and they said use the flooded wet cell setting and that it will not hurt the batteries. Voltage is good and so far after three years on that setting all is good. Before chargers had the AGM mode they all used flooded wet cell settings. If my answer is flawed I would like to know the correct method using an AGM setting to get the voltage up to 13.1 volts?
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Old 09-14-2014, 07:25 PM   #39
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You did good and checked with the manufacturer.

This is a very simple thing...check the data sheet and or follow up with the manufacturer to confirm exactly how things are to be.

They would prefer dumb questions over wrong guesses that result in arguing over battery performance.

Often it requires working with or replacing charging source to get it correct.
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Old 09-24-2014, 09:59 AM   #40
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Update - New Trojans Installed

The new Trojan batteries showed up at the service center the other day and I went there this morning (20 minutes away) to get them installed. They got me in right away and in 30 min's or so, I was all done and heading back home. They even mounted the battery temperature sensor (it was just hanging between batteries before).
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