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Owned an Itasca Horizon for 11 years, lots of issues with the basement air. Never did work well enough to our liking. We did have a leaky duct in the rear cap which was fixed. We still bought a stand up ac unit from Lowes and vented it out a window when we were parked. If you can get it 20 degrees below outside temp that's all you can hope for. You may have a bad compressor.
Jim & Linda Kelly
2016 Wind River 270CISW
2011 F-150 Eco-boost, Max-tow