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Old 11-18-2019, 11:14 AM   #1
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Join Date: Nov 2019
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Delores from CT

Hi all, new member here. My husband and I bought a 2019 Thor ACE 27.2. Overall we love the layout and features of our unit but have been extremely disappointed in the sheer number of things we've had to get repaired so far, thankfully all under the 12 month warranty (dreading when that runs out!). The worst is the kitchen sink drain connection (PVC to flex) which had been repaired twice already. 😓 The most annoying is the Axxera AVM111NAV. Seems there is little to no QC; if anyone has helpful suggestions for us, they're be appreciated! Just got her put to bed for the winter so we're already looking forward to Road Trip 2020. 😁

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Old 11-18-2019, 12:21 PM   #2
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Location: Dallas,OR
Posts: 3,703
All too common across the board in the RV industry. For sure you or your husband need to learn to do repaira yourselves. Otherwise it can wind up cosĺting you a small fortune paying for someone else to do it.

Don and Lorri
2007 Dodge 3500 dually
Resident Dummy.
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Old 11-18-2019, 12:26 PM   #3
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Tiffin Owners Club
Join Date: Jul 2016
Location: Dominican Republic
Posts: 7,483
Welcome to the forum and congrats on the new rig.

You are joining a good group of folks here with good info to share.

Yours is not an uncommon complaint with the lack of quality control during the build across the industry. Unfortunately Thor is one of the worst so you maybe in for a lot of repairs in the future. As you get towards the end of your warranty period make sure you document EVERYTHING that is wrong with the coach as well as what you have had to repair and give it to your dealer so there is no question on future possible warranty coverage.

Good luck and enjoy the adventure!
2018 Tiffin Allegro RED 37PA
2016 Veloster Toad
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Old 11-18-2019, 03:08 PM   #4
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Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 39,734
Hi ! Welcome to IRV2! We're sure glad you joined the gang!

Congrats on the new Thor. Hope you get all those problems solved before the year is out! Have fun and keep her between the ditches!

Good luck, happy trails, and God bless!
Joe & Annette

2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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Old 11-18-2019, 04:32 PM   #5
Join Date: Jun 2016
Location: De
Posts: 77
If your still under warranty call Thor customer service tell them your problem with radio ours stopped working they sent a new one pre paid return shipping for old one,simple plug and play install.
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Old 11-22-2019, 10:14 AM   #6
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Welcome to IRV2 Forum,

In this new forum, your questions about your Recreational Vehicle "RV" will be answered. Take some time to complete your USER CP as this will help members learn more about you to interact online with you. Above you will see two MENU's, on the top is the forum and what is provided for your enjoyment. The Next or second-line MENU is your member's MENU Here you have access to a lot for yourself even a BLOG.

So again welcome as we enjoy your JOINING US and exploring the world through an RV Window or rearview mirror.

Happy Safe Travels to you, Family and or Friends. This group is now even better, that you are here. WELCOME to IRV2 Tell your RV friends to JOIN US.

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