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Old 06-19-2012, 05:23 PM   #1
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Join Date: Oct 2011
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Help for electric step malfunction

our steps seem to have a mind of their own. they go in & out without cause. any thoughts as to what might cause this and a possible fix?

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Old 06-19-2012, 05:40 PM   #2
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good luck with your step, I'm sure someone here has had the same problem.

2001 Monaco Diplomat 8.3 40ft, 1999 Jeep Cherokee
IA summers, Parker Dam CA winters.
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Old 06-19-2012, 05:43 PM   #3
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Hello, welcome to IRV2. Tell us a little about yourself and what you RV with and someone can try and help you.
Brenda and Frank, FTers, Zebulon, NC
Raisin our mixed hound and our cat BooBoo.
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Old 06-19-2012, 05:57 PM   #4
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Join Date: Mar 2011
Posts: 365
You do not give an age for your coach. The age may have an effect on the control unit for the steps. However, first you should check the door switch to see if it is operating correctly. Make sure that it allows the step to extend and retract when you open and close the door. Any malfunction needs to be looked into. As a point of information, we had a failure of the control unit that allowed the steps to stay out and not retract properly, or operate properly. When we rewired the circuit with a double throw, double contact, momentarily on switch, we were able to control the steps manually, saving $600.
Trace the circuits, use of common sense. I am sure you will be able to fix the problem.
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Old 06-20-2012, 06:14 AM   #5
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Join Date: Mar 2009
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Going in and out w/o cause is one of two faults.

#1 with a magnet is the door switch

#2 is the controller

To test the door switch,, Sit outside at night, observe the step light (The lamp that is under the coach) It tracks the door switch, Light on door open.

Now, there are two different controllers.. ONE of the m the switch tracks the door (Door closed, switch closed) and the other it reflects the door (Door open switch closed)

A broken wire, loose wire or poor connection on that wire will cause the same action, it will appear to the controller as the door opening and closing.

KILL power to the steps so they do not move

Unplug and re-connect, at least 3 times, all connections to the step controller under the first "Fixed" step on the coach.
Home is where I park it!
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