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Old 07-11-2016, 05:56 PM   #1
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Lots of problems with 2015 Itasca Sunstar

I hardly know where to begin. My girl and I decided to go full time last year after many years of dreaming about it. I put my foot down and insisted on new, I did not want a used one that someone had "messed up". We bought a 2015 Itasca Sunstar 36Y, from a dealer in Ft Myers in Oct 2015, we hit the road 2 days later to declare our Texas domicile and embark on our trip.
My girl's first shower flooded the bathroom, I found most of the plumbing connections only hand tight. So I made the adjustments to stop that. Our first time running the washer found the hot water hooked to the old and vise versa,fixed that too. We began to see water running from under her side of the bed and into the bathroom. Not a lot maybe a cup or so. Just once in awhile, intermittent at best.
Our other major problem is the TV "system" When we plug cable or now our new dish set up we get nothing anywhere in the coach. We have 3 TV's , well 2 because I don't count the one outside because it doesn't work again, due to water getting in the bay from "somewhere". In fact this current TV is the third one we have had short out because of the water issue. We remedy the best we can, fixing the TV problem by running the cable directly from the satellite dish through a window to the TV in the front room.
I have been to my dealers New Mexico, Arizona and in California. We only use the dryer now we adapt as best we can and are still trying to enjoy this way of life. We love the life so far but these issues we have been dealing with have got us both at the end of our rope. Anyone have any advice ? Winnebago just keeps saying " go to a dealer" We are thinking about the lemon law thing. It's still under warranty but how many dealers do you figure it takes to right the wrongs.
Yes I know long first post. We refuse to let these defects ruin our time on the road.
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Old 07-11-2016, 10:05 PM   #2
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Welcome to the forum...
Sorry you are having so many problems.
Maybe it's time to take it to the manufacturer since there are so many problems. Tell them you have tried the dealer route and it has not worked.
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Old 07-12-2016, 03:15 AM   #3
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Welcome to the forum. We feel your pain. My advice to anyone buying an RV is to be handy with tools or a check book. These things live on an earthquake fault and something is always loose or broken.

That said, there is no excuse for poor workmanship and it seems to have been in every RV I have ever bought.

If you don't have a voltmeter, get one and watch some you tubes to get confident. Buy a 12 volt test light and learn how to use it.

Now the really difficult one. Understanding your entertainment systems can be intimidating and just downright miserable. There is a lot to learn. Switches, splitters, coax's etc. What can work, what does work, and where the heck does that cable go?

I will recommend an inexpensive tool in a minute. You need to get some labels at home depot that have numbers on them or a nice dymo label maker.

Take some pictures of your wiring and if you have a decent owners manual, copy any diagrams that are in there. Print the pictures and diagrams out so you can write on them. I promise you, you will not remember what wire goes where in a week.

You need to know things like a coax being a end run. That is, nothing at all between each end of the cable. You need to know where they might have hidden splitters.

You need to understand your roof antenna and how it works and when you have park cable how to turn the roof antenna off so it does not interfere.

I cannot count how many hours I have spent in my RV cabinets chasing wires and changing things. I guarantee I have spent 100 hours in the last 8 years.

So don't get discouraged if you haven't sorted things out in a year. Rving is a hobby as well as lifestyle.

https://www.amazon.com/s/ref=nb_sb_n...Asignal+tracer

You really need one of these. They make finding blown fuses much easier.

Do read your manual and take notes and use a highlighter. Go back again every few weeks until you are confident you can find things when needed.
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Old 07-12-2016, 08:34 AM   #4
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Sorry to hear about your issues.
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Old 07-12-2016, 08:43 AM   #5
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Quote:
Originally Posted by LarrytheBear View Post
Welcome to the forum...

Sorry you are having so many problems.

Maybe it's time to take it to the manufacturer since there are so many problems. Tell them you have tried the dealer route and it has not worked.

X2. Call Winnebago and get and appointment for service at the factory. We had many problems with our Winnebago the first 2 years. The dealers we used for repairs simply didn't have the expertise to fix most of the problems and created more for us just because they didn't know how to fix them.
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Old 07-12-2016, 09:08 AM   #6
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Hi! Welcome to IRV2! We're sure glad you joined the gang!

Congrats on the new rig! Hope you get all your "bugs" taken care of! Keep her between the ditches!

Good luck, happy trails, and God bless!
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Old 07-17-2016, 09:37 PM   #7
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Glad to have you here in the forum with us.

I would take it to the manufacturer. It's obvious dealers don't have the abilityt to fix it correctly. This is a big investment on your part and the trip is worth it. Besides it's a "roadtrip".

Happy Trails!!!
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