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07-17-2016, 10:50 AM
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#1
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Junior Member
Join Date: Jul 2016
Posts: 1
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Motorhome Newbies
My wife and I recently retired and we just picked up our new 2016 Thor Tuscany 36 MQ and are trying to learn the ropes of motorhome ownership. Been back to the shop twice and still having entry door, washing machine and refrigerator issues (among other smaller). Dealers response is that we call the components manufacture....not the start we were looking for.
Currently in Illinois and thinking to head to Thor manufacturing in Northern Indiana since General RV cannot/will not fix issues.
Guess I just figured out my new retirement hobby......
Any advice for getting repairs appreciated..
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07-17-2016, 11:07 AM
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#2
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Senior Member/RVM #90
Monaco Owners Club
Join Date: Nov 2002
Location: Columbus, MS
Posts: 54,758
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Hi! Welcome to IRV2! We're sure glad you joined the gang! 
Congrats on the new rig! Keep her between the ditches!
Good luck, happy trails, and God bless!  
__________________
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD
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07-17-2016, 12:27 PM
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#3
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Senior Member
Tiffin Owners Club
Join Date: Aug 2010
Location: Montgomery, AL
Posts: 1,199
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Welcome! Sorry that General RV isn't coming through for you. Shame on them. I would definitely pass by Thor because they should be able to take care of you and your new coach. Let them know how General treated you after the sale. They need to know. Safe travels to many great places!!!
__________________
Mel (Melanie) and Harry
2009 Tiffin Phaeton 40QTH
2014 Jeep Wrangler Sport
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07-17-2016, 12:32 PM
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#4
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Senior Member
Join Date: May 2014
Posts: 3,059
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Congrats, I would just go to the factory if it is a reasonable distance. Have many safe and happy travels.
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Mike & Charlotte
2014 Newmar Canyon Star 3610
Orange County, California
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07-17-2016, 12:32 PM
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#5
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Senior Member
Join Date: Jun 2016
Location: San Mateo, CA
Posts: 612
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Sorry to hear about your issues.
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Bill & Laurie | 2021 Winnebago Solis 59px (no pop top)
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07-17-2016, 12:46 PM
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#6
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Senior Member
Freightliner Owners Club Overland Owners Club
Join Date: Sep 2011
Location: Mid-Missouri
Posts: 889
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Welcome!
Get those issues resolved, but learn how they are fixed, too.
That way when something else goes aloof later on, you will be able to fix it yourself.
And as said before, let the manufacturer know how the dealer treated you!
__________________
Mike and Carla
1998 42' Overland Larado Diesel Pusher
On the road - here and there - Full Timing
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07-17-2016, 07:34 PM
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#7
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Community Moderator
Newmar Owners Club
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 31,505
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Glad to have you here in the forum with us.
If it's not far, take it back to the factory. They'll make it right. Dealers are notorious for just making the sale. A few are good service companies.
Happy Trails!!!
__________________
Tony & Ruth........... FMCA#F416727
2016 London Aire 4519, Freightliner chassis, Cummins ISX, 2018 Jeep Wrangler Unlimited, Blue Ox Avail with AF1. TST 507 TPMS
No amount of money can buy you an extra second of time.
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