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Old 08-25-2009, 07:47 PM   #1
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Angry new member

i was directed to this site the other day, and it has been wonderful. we are sittiing in fort nelson, bc broke down. we have a neptune holiday rambler and it has a broken trailing arm. got lots of information from your forum. we are waiting on parts to come from scott in oregon. we are having a terrible time with the service agreement people. it is phoenix american warranty, out of miami,florida. we have a shop ready to fix the problem as soon as parts arrive.
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Old 08-25-2009, 08:13 PM   #2
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Welcome to the site. Sorry to here about your problem, glad that you were able to get the information here and that Scott is taking care of you. Please tell him Jim said hello!

From what I understand, you have to stand firm with your warranty people.

What year is your Coach and was it part of the original recall?
Update, I went and looked at your profile and see you have a 2007 Neptune, that is post recall and your extended warranty should definitly cover the costs.

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Old 08-25-2009, 08:15 PM   #3
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it is a 2007, not sure on the recall still learning
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Old 08-25-2009, 08:18 PM   #4
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Original recall was through 2005 only. Monaco kept producing the RR4R Chassis and still does today. They just used the recall arm replacment part after 2005 and they are now also failing. Did you get a chance to look at the pictures I posted of the new arms?
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Old 08-25-2009, 08:27 PM   #5
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Sorry to hear of your problems. At least take the opportunity to visit the different forums and make a few friends. Got lemons...make lemonade.

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Old 08-25-2009, 08:31 PM   #6
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yes did see the pictures and you really see their is a difference. the service people are wanting to weld the piece, i told the guy this was totally unacepted. just about had enough lemonade.
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Old 08-25-2009, 08:36 PM   #7
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i notice you are from texas and belong to okl boomers. we are form sw okla.
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Old 08-25-2009, 08:51 PM   #8
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A weld would not work in this case, the crack is caused by a heat riser due to the design. The heat over time weakens the metal and it cracks at the stress point. A weld would not hold long term.
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Old 08-25-2009, 09:03 PM   #9
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I agree a weld is a short term patch at the best, unless they also want to use a certified welder and then stress relieve the pieve with shot peening or heat.

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Old 08-26-2009, 12:25 AM   #10
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The weld could last until you get the replacement part but is that acceptable under the warranty terms or does the part have to be in its original failed condition?

The term "certified" is relative. Welding certs vary by type of material, position of welder, welding conditions and a myriad of other issues. One certified for "this type" may not be certified for "that type".

What you need, if you choose to weld the part, is a really good, old-school welder that can show you a variety of welding repairs on a variety of metals. I have had very talented guys weld parts for me that I wouldn't try (and I used to be certified in a variety of styles and positions and materials). The real geniuses make it look easy and depending on whether the part sees any torque is a big factor in whether the weld will hold. I have seen cast iron and cast steel parts welded and then machined which are stronger than the original part. Parts of the pre-heating and welding process can help restore strength and temper to the material and it could in fact be made stronger than the original.

You need a REALLY GOOD WELDER though...

Good luck. If you were in So-Cal, I am positive that I could have the part welded so that it would NEVER fail again. There is always UPS to me...
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Old 08-26-2009, 10:31 AM   #11
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philm,

Sorry to hear of your problem. Hope it's fixed quickly and you can get on your way.

I've got an 07 also. Was wondering what is your mileage? Did you discover the problem by inspection or due to a failure while driving?
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Old 08-26-2009, 11:32 AM   #12
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to nonno, the mileage on the coach is 19000. we had no warning and i was on a good road coming down a long grade and applied a little brake to slow down and the rear end felt like it was trying to past me. knowing what i know now i would have it checked if i was you. easier to fix at home instead of on the road.
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Old 08-26-2009, 12:24 PM   #13
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philm,

Glad you were not hurt. Hopefully there isn't any other damage as a result of the break.

Thanks to the heads up from this site, I've checked it twice myself and once by my local repair facility. I check it myself, as best I can, prior to each trip and plan to have it inspected by the repair facility during my next visit. I just went over 9000 miles and although it appears to be failing in the 15 to 20k range, I know it could happen sooner.
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