Community Forums

guardrail53 · 06-20-2019, 08:43 PM

The iRV2 mobile App is not working!

I access it on a android phone, and it keeps giving me a "network error" I uninstalled the App, and reinstalled it, tried to log back in, and keep getting the same "network error". Every other App is working as it should, just the iRV2 App? Any one else experiencing troubles? The desktop version is working the same as always! Rail!

**CLIFFTALL** · 06-21-2019, 02:26 AM

I’ll report this to our techs. The Apple app seems to be ok.

guardrail53 · 06-21-2019, 03:02 AM

Thanks Cliff! i have done everything i know what to do, it still gives me a "network error" please log in later, and has been this way for over 12 hours! I have un-installed the app and re-installed it , but it won't let me log back in! This is on my Android Sony phone running 7.1.1
I also logged off of Microsoft edge on my laptop, and logged on to Google Chrome, same browser on my phone, and logged on no problem! Thanks, Rail!

(Stan)

**CLIFFTALL** · 06-21-2019, 07:09 AM

Here’s a screenshot taken just now on an Android app. We haven’t had any other complaints so for now we’ll have to assume it’s on your end. Sorry

Click image for larger version

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sweetandsour · 07-23-2019, 08:11 PM

Quote:

Originally Posted by CLIFFTALL

Here’s a screenshot taken just now on an Android app. We haven’t had any other complaints so for now we’ll have to assume it’s on your end. Sorry

Attachment 250607

I've also been having issues with the android app ever since irv2 updated a week or two back. After i read 1 or 2 threads on the forumand then try to open another thread it just locks up. I have to close the app and then reopen. Read a couple threads, lockup, go out, repeat. Also the threads do not mark as being read. They all stay in bold print. Nothing has changed on my end. I have tried clearing the cacheand deleting the app and reinstalling and still no joy. Any suggestions.

tap4154 · 07-23-2019, 08:17 PM

I've never downloaded the app, I just use Chrome and it works great.

**CLIFFTALL** · 07-24-2019, 05:29 AM

I use the Apple app. Our Tech has an Android and took that screenshot I posted. He has not experienced any of these issues so I’m at a loss.

Quote:

Originally Posted by sweetandsour

I've also been having issues with the android app ever since irv2 updated a week or two back. After i read 1 or 2 threads on the forumand then try to open another thread it just locks up. I have to close the app and then reopen. Read a couple threads, lockup, go out, repeat. Also the threads do not mark as being read. They all stay in bold print. Nothing has changed on my end. I have tried clearing the cacheand deleting the app and reinstalling and still no joy. Any suggestions.