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Old 11-22-2012, 02:56 PM   #1
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Latest Ipad update - App problem

Since a recent update the app does not stay logged in, or save the login info.
Every time I start the app I have to log in. I cannot find a setting to stay logged in.
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Old 11-22-2012, 03:18 PM   #2
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Have you tried deleting the app and reinstalling it? That usually fixes app problems.
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Old 11-22-2012, 03:29 PM   #3
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Reinstalled. Same results.
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Old 11-27-2012, 02:54 AM   #4
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Moved from Gen. Discussion to here for help Latest iPad update

I just downloaded the latest iRV2 update to my iPad. Now the right two inches of the screen is no longer touch sensitive. Touching the 'reply' button at the top right or the 'next' button at the bottom right produces no response. It is not my device since other apps work normally. Ideas???
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Old 11-27-2012, 09:15 AM   #5
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I just did the same thing and now my ipad application is locked up. I am posting this from my iphone which i havent updated
Like you rest of ipad apps work fine. Hope this gets fixed quickly
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Old 11-27-2012, 09:49 AM   #6
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We're looking into this.
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Old 11-27-2012, 09:54 AM   #7
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Same problem here with IPad. Please fix.............. Thanks, Carke
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Old 11-27-2012, 10:22 AM   #8
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Quote:
Originally Posted by TwelveVolt View Post
I just downloaded the latest iRV2 update to my iPad. Now the right two inches of the screen is no longer touch sensitive. Touching the 'reply' button at the top right or the 'next' button at the bottom right produces no response. It is not my device since other apps work normally. Ideas???

We have reported the bug to the developer for resolution. As a temp solution they have suggested launching the app in portrait mode (turn your tablet) and see if that works. We'll post updates as we have them.
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Old 11-27-2012, 01:41 PM   #9
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Tried changing orientation but still not working satisfactorily. Hope you fix soon
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Old 11-27-2012, 03:10 PM   #10
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I updated my iPhone and haven't noticed any of these iPad issues.

Cliff
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Old 11-27-2012, 11:40 PM   #11
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The dead band is always on the same physical side of the iPad. As you rotate the iPad, the dead zone moves with the screen, not the application. If the buttons on the right side are dead, you have to rotate 180 degrees to be able to use them, but now the buttons on the left side are useless.
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Old 11-28-2012, 08:23 AM   #12
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android app bad update?

I installed an updated irv2 android app on my tablet this morning, and it doesn't work, crashes immediately when opened.

The old one worked fine.

Glad I haven't updated it on my phone yet.

Is there a way to locate and reinstall the previous version?
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Old 11-28-2012, 09:20 AM   #13
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I removed and reinstalled from the app store and it works again.
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Old 11-28-2012, 10:10 AM   #14
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I had to also remove and reinstall the app to get it to work.

The app developer (the app is provided by a vendor) has been making some changes is why this is necessary.
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