Need Log in help

[ns09]

We can log in from our laptop with no problem, but are unable to log in from our desktop.
We have tried deleting cookies & temp files and it didn't help.

We show up as ns09 in the users online, but do not show up as logged in, in the Welcome blue line.

Any log in attempts are unsuccessful.

Does anyone have any ideas where we are going wrong.

we use the same name & passwords on both computers.
Desktop, win XP & McAfee internet security.
Laptop, win Vista & McAfee internet security.

Thanks for any help,
Neal

[K-Star]

First question is: Are you logging out before attempting to login with the other computer? Next, did you click the REMEMBER ME box when you logged in.

If you have Remember Me checked and do not logout when you leave, you may not be able to login with another computer. I'm not sure about this, but worth a try.

[TXiceman]

Are you running IE or Firefox?

Ken

[ns09]

Quote:

Originally posted by K-Star: First question is: Are you logging out before attempting to login with the other computer? Next, did you click the REMEMBER ME box when you logged in. If you have Remember Me checked and do not logout when you leave, you may not be able to login with another computer. I'm not sure about this, but worth a try.

I had not previously logged out & had checked the remember me box, so we did log out, then booted the desktop computer & tried to log in, but it failed again.

Thanks for the effort

[ns09]

Quote:

Originally posted by TXiceman: Are you running IE or Firefox? Ken

Running IE on both.
Desktop has IE Ver 7.0.56??.???, Cipher 128
Laptop has IE Ver 7.0.6001.???, Cipher 256

[K-Star]

Neal

Don't know what else to say except check the IE security settings between the two computers. If there are any differences, change to match the laptop.

I'll see if there is anyone else around to help.

[K-Star]

Niel

Have you cleared cookies on both machines?

Are you set to globally accept cookies on each machine?

You say you are using McAfee; is that McAfee Anti-Virus or Internet Security?

Is it possible McAfee is interfering with cookies on your desktop?

[TXiceman]

Neal, have you made any headway. I access the forun through various machines and no problem. The work computers use the industrial strength Norton Anti-virus and a pretty strong firewall. My home machines use AVG 8.0 for both Anti-virus and firewall.

As already suggested, I suspect a problem with the firewall/anti-virus setting on the machine in question.

One thing you might try is to download Mozilla Firefox for your web browser. It is free and I have used it fro 4 years plus now without a problem. It is faster than IE and easier to operate. You can leae IE on the machine and Firefox will sett up all of your current favorites or bookmakrs.

I don't know if Firefox will help it of not, but it does not cost a thing to try it.

Ken

[ns09]

Quote:

Originally posted by K-Star: Niel Have you cleared cookies on both machines? Are you set to globally accept cookies on each machine? You say you are using McAfee; is that McAfee Anti-Virus or Internet Security? Is it possible McAfee is interfering with cookies on your desktop?

No, we have not cleared cookies on the laptop.
I am not sure about that, we do normally try to keep cookies to only the sites we trust & are necessary to access the site.
We are using McAfee Internet Security, but normally it will ask if we trust this site & give us an option.
We will try to check a little more, when we can.

[ns09]

Quote:

Originally posted by TXiceman: Neal, have you made any headway. I access the forun through various machines and no problem. The work computers use the industrial strength Norton Anti-virus and a pretty strong firewall. My home machines use AVG 8.0 for both Anti-virus and firewall. As already suggested, I suspect a problem with the firewall/anti-virus setting on the machine in question. One thing you might try is to download Mozilla Firefox for your web browser. It is free and I have used it fro 4 years plus now without a problem. It is faster than IE and easier to operate. You can leae IE on the machine and Firefox will sett up all of your current favorites or bookmakrs. I don't know if Firefox will help it of not, but it does not cost a thing to try it. Ken

Very likely you are right. We are no authority on security setup, but do try to keep it fairly tight.

[ns09]

Quote:

Originally posted by ns09: We can log in from our laptop with no problem, but are unable to log in from our desktop. We have tried deleting cookies & temp files and it didn't help. We show up as ns09 in the users online, but do not show up as logged in, in the Welcome blue line. Any log in attempts are unsuccessful. Does anyone have any ideas where we are going wrong. we use the same name & passwords on both computers. Desktop, win XP & McAfee internet security. Laptop, win Vista & McAfee internet security. Thanks for any help, Neal

So far, it appears the only way we can log in on our desktop computer is to set (http://irv2.infopop.cc) in the trusted zone of IE. Until this point we have been running so all trusted zones had to be https. I guess if it is that important to us, we will have to change the setting, any time we wish to respond.