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Old 06-18-2015, 03:46 PM   #1
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Not Getting Subscribed Forum Notifications

I've noticed that I'm not getting notification emails for the forums to which I'm subscribed.

I'm subscribed to many topics, and i do get the instant notification emails when something is posted in them. But I'm also subscribed to a handful of specific forums, and used used to regularly get daily digest notifications of new or updated topics in those forums. But even though there has been activity in each of them, I've not received a single forum notification email for several days now.

The forum went down on Monday for some maintenance. That might have been around the time the notifications stopped going out?
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Old 06-18-2015, 04:13 PM   #2
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Did you check your spam folder?
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Old 06-18-2015, 05:34 PM   #3
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Quote:
Originally Posted by Route 66 View Post
Did you check your spam folder?
Yes, of course. I do so routinely. It does happen occasionally that a notification ends up there (it must depend on what is in the body of the post being reported) but it's rare.

All of the individual topic notifications are making it through (including the notification of your post just now) and NONE of the forum notifications have come through for days now.
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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Old 06-18-2015, 06:17 PM   #4
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OK, we'll take a look.
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Old 06-18-2015, 06:39 PM   #5
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Thanks!

Is anybody else having trouble with them?

I wonder if it's a function of them being a forum level notification, or because it's a daily digest (where my topic notifications are instant)?

All of the subscribed forums are still showing up in my subscription list. As an experiment, I tried un-subscribing, then re-subscribing one of the forums. It'll be interesting to see if I get anything from that one tomorrow.
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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Old 06-18-2015, 07:23 PM   #6
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It's been referred to our programmer.
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Old 06-18-2015, 07:38 PM   #7
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I have noticed similar results.

There are times when I get them all, other times some of them, sometimes I will get one bunch of notifications then a second batch several hours later.

I have been trying to figure out a pattern but have not been able to. I have taken to going to my subscriptions and looking at them from there.
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Old 06-19-2015, 04:18 AM   #8
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Quote:
Originally Posted by Gordon Dewald View Post
There are times when I get them all, other times some of them, sometimes I will get one bunch of notifications then a second batch several hours later. I have been trying to figure out a pattern but have not been able to.
I have also seen some variability in timing, and have also sometimes gotten a second batch of forum notifications a few hours after the first, but I have always gotten something every day.

The other oddity I've noticed is that often (especially when I get more than one batch a day) the same thread will be listed as new in two notifications. But that's not really a problem, because at least I'm being notified of it.

A thought had just occurred recently: the last few days I've been back to using the iPad app to access the forums (haven't used it on a loooooooong time.) Modified posts show up on the Subscriptions tab. But only the posts, not forums. I don't think subscribed forums are supposed to show up in the app (at least the never have in the past) but could using the app be messing up the way the system keeps track of what notifications it needs to send? (Just one more piece of evidence for the programmers to consider.)
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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Old 06-19-2015, 04:41 AM   #9
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Another datapoint: I had been using version 1.6.2 of the iPad app. I just upgraded, the App Store mentioning bug fixes. With the new version, the forum subscriptions now show up in the Subscriptions tab. Maybe that's related?
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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Old 06-19-2015, 07:43 AM   #10
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The subscribed daily updates ended for me when the server was updated. I even unjoined and then rejoined several forums so that I could re-specify daily updates ... no luck.

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Old 06-19-2015, 09:31 AM   #11
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Sorry to hear you're having problems, Gary, but at least I know I'm not alone. So the iPad app sounds like it's a red herring and probably has nothing to do with this.

When you say server update, are you talking about the down time on Monday? That would be right around the time I stopped getting mine. (I don't save the emails, so it's hard to say exactly when they stopped, but I did notice a few days ago that I wasn't getting them.)

Hopefully, the programmers will quickly find something in the daily update logic that got broken during the update.
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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Old 06-19-2015, 09:43 AM   #12
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Today I recieved 4 notifications out of the dozen I should be getting.

Several I did not get were long standing threads and several were newly subscribed to. This thread was one I did not get notified about.
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Old 06-19-2015, 09:51 AM   #13
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Go to your user cp and select " list subscriptions "
Click image for larger version

Name:	ImageUploadedByiRV2 - RV Forum1434725430.864405.jpg
Views:	47
Size:	137.9 KB
ID:	97730
Then see what kind of notification you've selected.
Click image for larger version

Name:	ImageUploadedByiRV2 - RV Forum1434725490.939104.jpg
Views:	43
Size:	190.4 KB
ID:	97731

Are you using the app?
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Old 06-19-2015, 03:29 PM   #14
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Not Getting Subscribed Forum Notifications

Quote:
Originally Posted by Clifftall View Post
Go to your user cp and select " list subscriptions "
Did that already. All of the forum subscriptions are properly listed as daily digests, but I'm not getting them. All of the topic subscriptions I have are listed as instant notifications, and get them.

Quote:
Are you using the app?
At the moment I am, but not usually.
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Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
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