Remove old data

Hi how can I move my old data from a dif user name and password to my new username. I sign up using a dif username and password because I could not remember my old password.

Hi how can I move my old data from a dif user name and password to my new username. I sign up using a dif username and password because I could not remember my old password.

[Hitchhiker]

Unfortunately, we can't merge the data from one username to another, the software doesn't allow it. Actually, we have software to prevent two or more usernames from the same email address to prevent situations such as you describe. However, you've circumvented it by registering under two different email addresses, hence the system sees you as two separate members.

If you'd like, I can reset the password for your original "MyLife" username and send the new password to you at your tampabay.rr.com email address. I can also delete the duplicate membership for the new username "My Life-My Choice" opened under the hotmail.com email address.

Let me know what you want done.

Hitchhiker yes please reset the password and delete the new user mylife-mychoice. thanks

[Hitchhiker]

Done!

Check your email for the new password and let me know if you have any additional questions or concerns.

[MyLife]

Thank you and no questions at this time.

i cant figure out how to remove my old email address? tommyredl@aol.com it has been cancelled and i am now tink24tom@earthlink.net

[Hitchhiker]

Tom,

It's done in your Profile. From your Profile page, click the tab that reads "View/Edit Complete Profile". Then place a check in the box to the right of where it reads "Change Account Email?". That opens up another box where you enter the email address.

Finally, click the "Submit" button at the bottom of the page.

have done that twice. maybe 3rd time it will work?

nope, it did not accept my email address. it said it was already used by another member. which happens to be me.

[Hitchhiker]

Tom,

That email address, tink24tom@earthlink.net, is being used for the account of "tommywilson" who joined 11-22-2003; it was recently used on 3-26-2007. I presume that is also you.

We have software to prevent two or more usernames from being registered with the same email address. However, you may have circumvented that by registering under two different email addresses, hence the system sees you as two separate members.


If you are also registered as "tommywilson" we can't merge your data from one username to another, the software doesn't allow it. If you'd like, I can delete one of the duplicate memberships. The same email address can't be used on both.

Let me know what you want done, if anything.

please delete tommyredl@aol.com.

[Hitchhiker]

OK......... done.

[tom wilson]

please delete old email tommyredl@aol.com and delete user name tommyredl.
thanks.
tommy wilson