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Old 12-06-2010, 12:25 AM   #15
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I was going to post the same problem... good thing I checked here to find that it has already been addressed.

I havent been getting any email updates since November, also. My email address is via Comcast. I dont want to have to open another email account so hope someone finds the source of the problem.

Thanks,
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Old 12-06-2010, 12:36 AM   #16
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As far as I know, it's trying to be worked out. Comcast & Road Runner (me) users are both being blocked by their ISP's. I'm not happy about it either & have voiced (& am continuing) my displeasure with RR.

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Old 12-06-2010, 03:57 PM   #17
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Mine is still not working (since about 11-22). I have no spam filters for it; my e-mail address has not changed. If someone could help it would be great. You'll have to PM me though because I won't see you otherwise.

Thanks in advance, Drew
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Old 12-06-2010, 04:04 PM   #18
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Rick-

No spam filters and I'm trying to figure out who to talk to at my isp.

Drew
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Old 12-06-2010, 04:41 PM   #19
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Your ISP won't do anything based on a customer complaint.

Comcast has blocked emails from iRV2 as spam.

We have started the process with Comcast to remove the block but their process is SLOW.
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Old 12-06-2010, 04:51 PM   #20
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Thanks!
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Old 12-06-2010, 05:00 PM   #21
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Last night I changed my IRV2 email address to a second email address and am now getting notifications.

I am going to try changing it back to the original email address tonight and see if that fixes it.

You could go online and sign up for another free email address, change to it on IRV2 and get your notifications via the new address, temporarily.

I will post if I find out, when I change back, that it resolved the problem.
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Old 12-06-2010, 07:33 PM   #22
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Quote:
Originally Posted by puttin View Post
Mine is still not working (since about 11-22). I have no spam filters for it; my e-mail address has not changed. If someone could help it would be great.
The problem lies with the provider. They are blocking iRV2.com emails from being delivered. Like I stated above, so far, Comcast & Road Runner accounts are affected. Over the past week, I've talked to numerous people at RR trying to unblock emails to my account but they are either unable or unwilling to fix it. I'm only 1 voice though. Maybe more "squeaky wheels" bombarding them with complaints will shake 'em loose. Although, from what Dirk stated, it's probably a lost cause.

Lori-
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How is it one careless match can start a forest fire but it takes a whole box to start a campfire?
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Old 12-09-2010, 01:32 AM   #23
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Quote:
Originally Posted by Route 66 View Post
Your ISP won't do anything based on a customer complaint.
Comcast has blocked emails from iRV2 as spam.
We have started the process with Comcast to remove the block but their process is SLOW.
It does not appear to be a problem with Comcast, or IRV2. It appears to be the smtp service that IRV2 uses. The remedy is for IRV to change smtp services, or demand that SMTP.COM get themselves removed from the "blacklist".

Because I have not been receiving email notification of updates to subscribed forums, as is the case with many other members that use Comcast, I called Comcast and asked them to find out why…. Were they blocking the email from IRV2?
My inquiry was routed to a technician that returned my call the next day (12-8-2010). Since his call came in when I was away, he left the info on my voice mail.

He stated that after quite a bit of searching he found the reason. Mail from IP address 174.132.174.245 (SMTP.COM) is being blocked. The address is on a “blacklist”. SMTP.COM (174.132.174.245) is a third-party smtp service that IRV2 uses to relay mail to forum members.

The identification of SMTP.COM (174.132.174.245) can be found in the header of any email received from IRV2 before it was blocked sometime in November. I happened to have an old IRV2 email that I received before the blocking and found the subject IP address in the email header.

To follow up and learn a little more, I went to Mail-Abuse.com (which can also be found in the email header) to see just what they listed about the blocking of SMTP.COM. The following is what I found:

This is an RBL notification. We received spam from the following addresses and they have been identified as spam sources. They are under the process of being added into the RBL. If any of the spam issues are resolved, please reply us and let us know. Lack of response will lead to more RBL listings.
174.132.174.245
…”


SMTP.COM is registered as follows:
Technical Contact:
Dukach, Semyon support@smtp.com
EMUmail, Inc.
258 Harvard street #305
Brookline, Massachusetts 02446
United States
+1.8777059362 Fax -- +1.6175078487

See Below for full Text:
------------------------------------------------------------
MAPS - Stopping Spam at its Source
Sun Nov 21 18:42:23 2010
Return-Path: <removed>
X-Original-To: <removed>
Delivered-To: <removed>
Received: from <removed>
by <removed> (Postfix) with ESMTP id 8134CA9445F;
Mon, 22 Nov 2010 07:28:59 +0000 (UTC)
Date: Mon, 22 Nov 2010 15:29:04 +0800
From: <removed>
To: abuse@smtp.com
cc: <removed>
Subject: RBL Listing Notification
Message-ID: <4B2812BEE1C95C6BB674C905@[10.1.165.127]>
X-Mailer: Mulberry/4.0.8 (Win32)
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
Content-Disposition: inline
Dear abuse desk,
This is an RBL notification. We received spam from the following addresses and they have been identified as spam sources. They are under the process of being added into the RBL. If any of the spam issues are resolved, please reply us and let us know. Lack of response will lead to more RBL listings.

-- Start of IP addresses --
174.132.174.245
-- End of IP addresses –
-------------------------------------------------------------------------------------------------------------------------------------------
-- Start of samples --
Note: More samples are available by request, but we need you to actually work on the spam problem.
1 spam sample for 74.54.27.119:
-----------------------------------------------
Received: from [74.54.27.119] by <removed> via sendmail with smtp;
for 1 recipient; Tue, 16 Nov 2010 14:44:08 -0700
Received: from newscaster01 (smtp.mail4server.net [208.73.58.209])
by node-host15.smtp.com (Postfix) with ESMTPA id 8008F2AF6BA
for <removed>; Tue, 16 Nov 2010 09:44:07 -0500 (EST)
X-SMTPCOM-Spam-Policy: node-host15.smtp.com is a paid relay service.
We do not tolerate UCE of any kind.
Please report it ASAP to abuse@smtp.com
X-SMTPCOM-Sender-ID: 1
X-SMTPCOM-Tracking-Number: 2176299
From: "Evian Investor Relations" <investorupdate@evianir.com>
To: <removed>
Subject: Evian IR signs new Client Universal Potash Corp (UPCO pink sheets)
Date: Tue, 16 Nov 2010 06:45:21 -0800
Message-ID: <20101116-06452113-1018-0@newscaster01>
MIME-Version: 1.0
Content-Type: text/html
--------------------------------------------------------------------------------------------------
For more information on the RBL, please see:
MAPS - Support - White Paper: Introduction to the Realtime Blackhole List (RBL) servers
MAPS - Support - Application Note: Guidelines for proper mailing list management
I certify that I have followed the procedures and criteria required for listing
these IP addresses in the Trend Micro/ MAPS RBL.
Kind regards,
Spam Investigations Team
Thank you for your support
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Old 12-09-2010, 04:09 PM   #24
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I was given a website by Road Runner to verify blocking. I don't have a clue what the report means, but here are the results of entering 174.132.174.245. What I highlighted in red might be important.

L-

Road Runner Block Query Results For: 174.132.174.245CategoryStatusCurrent Road Runner Block Report for IP address:174.132.174.245Date of Report:Thu Dec 9 22:01:05 UTC 2010 DNS Reverse (i.e., PTR record) Lookup:node-plan113.smtp.com
Return Path Reputation Network Blacklist :Not blocked by this listSpamhaus (ZEN) :Not blocked by this listTrend Micro MAPS :Mail from 174.132.174.245 blocked using Trend Micro Email Reputation database. Please see http://www.mail-abuse.com/cgi-bin/lookup?174.132.174.245Road Runner Blocklist :Not blocked by this list FBL Enrollment :Not Enrolled in FBL Road Runner Internal Name-Based Block :Not blocked by this listCloudmark Sender Intelligence :Not blocked by this listReturn Path Sender Score Reputation Score :67No historical Road Runner Internal IP Address-Based block records for: 174.132.174.245Contact Road Runner Postmaster Support For Assistance
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Old 12-09-2010, 04:14 PM   #25
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Thanks everyone for continuing to be patient. We are working with these folks to get this straightened out.
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Old 12-10-2010, 04:17 PM   #26
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Email blocking for comcast.net seems to have been resolved...

Just got 4 days worth of backed up notifications.
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Old 12-10-2010, 04:22 PM   #27
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I just received some old notifications from 12-5-2010... also.

Is it fixed? Can I go back to using my real email address?
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Old 12-10-2010, 07:54 PM   #28
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40+ of mine dropped in my inbox today. Let's hope it's resolved.

Lori-
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