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Old 11-27-2019, 02:54 PM   #1
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Amazon.com Price Reduction

On November 25 I ordered a exhaust pipe hanger for my coach from Amazon.Com. It arrived in one day on November 26. Today, November 27 I noticed the price for the hanger had dropped $4.55 so I contacted Amazon and asked if they could issue a refund due to the price drop. They said "NO, we can not make adjustments if the price drops, even if it is within two days of the order." I objected and asked this issue to be sent up the line and I was refused indicating "everyone here will say the same thing". After I objected to the answer I told the person I would just return the item and then repurchase it at the lower price! The person I was chatting with indicated that was the only option I had.

This is crazy! When I purchased a refrigerator from Lowes and the price dropped $102 two weeks later they cheerfully refunded the difference. What has happened to Amazon? Are they just too large to care any longer?
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Old 11-27-2019, 03:15 PM   #2
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Just a word of caution. Sending out back will cost you shipping which means you'll potentially pay more for the item. I wouldn't bother going through all the headache for $4.99
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Old 11-27-2019, 08:40 PM   #3
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Assuming you've got Amazon Prime, just do a reorder the item at the lower price. Then open and use the one you've got now. When the reordered one arrives, do a return for the first one and just drop off the second one at UPS. It's free and UPS will do all the work for you.


Or just ignore the $5 because it's going to cost you that much in fuel and headache to return one of the items. How badly do you need 5 bucks?
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Old 11-27-2019, 10:55 PM   #4
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Amazon stopped their price match refunds policy last Spring. I found out about this via a news report sometime last Summer. Seems they changed it but didn't put out a press release. It was only after buyers started complaining that they admitted it.

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Old 11-28-2019, 11:19 AM   #5
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Simple.. Order a new one at the lower price and return the old one.
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Old 11-28-2019, 11:29 AM   #6
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For 5 buck$?
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Old 11-28-2019, 11:51 AM   #7
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Amazon also keeps track of how many items you return, after a certain point, I have heard they can find ways to penalize you in the future.
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Old 11-28-2019, 01:13 PM   #8
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Quote:
Originally Posted by pasdad1 View Post
Amazon also keeps track of how many items you return, after a certain point, I have heard they can find ways to penalize you in the future.
Interesting I guess that makes sense. I did return two items once when Amazon's computers sent me the same thing three times in a row! That was a long time ago, back when they were selling school books!
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Old 11-30-2019, 06:32 AM   #9
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A contract was made for X dollars. Honor the contract!
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Old 12-03-2019, 03:25 PM   #10
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Amazon has competition now: Walmart.com. and you don't have to join the club for 2 day shipping.
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Old 12-03-2019, 03:51 PM   #11
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I had the same issue last week I was told to return the item and order at the 20$ cheaper price.
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Old 12-04-2019, 05:35 PM   #12
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I know its the point of it, but $4.55.
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Old 12-14-2019, 08:46 AM   #13
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Yeah, I guess I get it. But still...
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Old 12-14-2019, 09:00 AM   #14
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I'm not sure if they are doing it this year, but last year, the prices on some objects went up and down hourly as the rush of selling them changed. It was especially noticeable for coats and sweaters.
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