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11-27-2019, 01:54 PM
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#1
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Senior Member
Join Date: Jun 2012
Location: The Bluegrass State
Posts: 8,889
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Amazon.com Price Reduction
On November 25 I ordered a exhaust pipe hanger for my coach from Amazon.Com. It arrived in one day on November 26. Today, November 27 I noticed the price for the hanger had dropped $4.55 so I contacted Amazon and asked if they could issue a refund due to the price drop. They said "NO, we can not make adjustments if the price drops, even if it is within two days of the order." I objected and asked this issue to be sent up the line and I was refused indicating "everyone here will say the same thing". After I objected to the answer I told the person I would just return the item and then repurchase it at the lower price! The person I was chatting with indicated that was the only option I had.
This is crazy! When I purchased a refrigerator from Lowes and the price dropped $102 two weeks later they cheerfully refunded the difference. What has happened to Amazon? Are they just too large to care any longer?
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Good Luck, Be Safe and Above All, Don't Forget To Have Fun
Pete
Central Kentucky
2006 Fleetwood Discovery 35H, 2014 Honda CR-V, M&G Engineering Braking System
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11-27-2019, 02:15 PM
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#2
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Senior Member
Newmar Owners Club
Join Date: Apr 2016
Location: Carefree, AZ
Posts: 620
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Just a word of caution. Sending out back will cost you shipping which means you'll potentially pay more for the item. I wouldn't bother going through all the headache for $4.99
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Juergen & Margit
2016 Newmar DS 4018
2016 Jeep GC Limited
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11-27-2019, 07:40 PM
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#3
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Senior Member
Join Date: May 2019
Posts: 1,211
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Assuming you've got Amazon Prime, just do a reorder the item at the lower price. Then open and use the one you've got now. When the reordered one arrives, do a return for the first one and just drop off the second one at UPS. It's free and UPS will do all the work for you.
Or just ignore the $5 because it's going to cost you that much in fuel and headache to return one of the items. How badly do you need 5 bucks?
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2014 F350 DRW 6.7L CC FX4 King Ranch Ruby Red Metallic 158,000 Miles 4,450 Hours
2018 Cherokee Grey Wolf 29TE | Because I'm home, no matter where I am.
2018 Honda CB650F | Because the truck leans the wrong way when I turn.
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11-27-2019, 09:55 PM
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#4
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Community Administrator
Pond Piggies Club LA Gulf Coast Campers Outdoors RV Owners Club Entegra Owners Club Skyline Owners Group
Join Date: Mar 2002
Posts: 40,768
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Amazon stopped their price match refunds policy last Spring. I found out about this via a news report sometime last Summer. Seems they changed it but didn't put out a press release. It was only after buyers started complaining that they admitted it.
Lori-
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Lori (& Dave, my spirit guide) - RV/MH Hall of Fame Lifetime Member | My iRV2 Photo Albums
2016 Phoenix Cruiser 2350S, 2018 Phaeton 40IH,2006 Bounder 36Z, 2004 Cougar 285EFS, 2000 Aerolite 25FBR
There is great need for a sarcasm font.
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11-28-2019, 10:19 AM
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#5
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Registered User
Ford Super Duty Owner
Join Date: Nov 2014
Location: NW Ohio
Posts: 7,114
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Simple.. Order a new one at the lower price and return the old one.
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11-28-2019, 10:29 AM
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#6
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Senior Member
Join Date: Sep 2011
Location: San Diego, CA
Posts: 931
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For 5 buck$?
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11-28-2019, 10:51 AM
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#7
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Community Moderator
Join Date: Aug 2011
Posts: 6,201
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Amazon also keeps track of how many items you return, after a certain point, I have heard they can find ways to penalize you in the future.
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11-28-2019, 12:13 PM
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#8
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Senior Member
Join Date: Jun 2012
Location: The Bluegrass State
Posts: 8,889
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Quote:
Originally Posted by pasdad1
Amazon also keeps track of how many items you return, after a certain point, I have heard they can find ways to penalize you in the future.
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Interesting I guess that makes sense. I did return two items once when Amazon's computers sent me the same thing three times in a row! That was a long time ago, back when they were selling school books!
__________________
Good Luck, Be Safe and Above All, Don't Forget To Have Fun
Pete
Central Kentucky
2006 Fleetwood Discovery 35H, 2014 Honda CR-V, M&G Engineering Braking System
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11-30-2019, 05:32 AM
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#9
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Senior Member
Join Date: Oct 2016
Location: Rendon, Texas
Posts: 1,463
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A contract was made for X dollars. Honor the contract!
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May your smiles be many and the miles be plenty.
Karen & Allen Van Zandt
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12-03-2019, 02:25 PM
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#10
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Senior Member
Join Date: Jan 2015
Location: Prescott, Arizona
Posts: 3,564
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Amazon has competition now: Walmart.com. and you don't have to join the club for 2 day shipping.
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'04 Newmar MADP, 1100w of solar, Rubicon toad
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12-03-2019, 02:51 PM
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#11
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Senior Member
Join Date: Jan 2017
Posts: 7,494
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I had the same issue last week I was told to return the item and order at the 20$ cheaper price.
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2008 Phoenix Cruiser 3100
2012 Jeep Wrangler Sahara JKU.
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12-04-2019, 04:35 PM
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#12
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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I know its the point of it, but $4.55.
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2007 Fleetwood Revolution LE 40V
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12-14-2019, 07:46 AM
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#13
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Senior Member
Join Date: Jan 2019
Posts: 138
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Yeah, I guess I get it. But still...
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Jim & Trish
Franklin, NC
2016 London Aire 4516
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12-14-2019, 08:00 AM
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#14
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Senior Member
Fleetwood Owners Club American Coach Owners Club Spartan Chassis
Join Date: Oct 2009
Location: Fort Pierce, FL
Posts: 1,025
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I'm not sure if they are doing it this year, but last year, the prices on some objects went up and down hourly as the rush of selling them changed. It was especially noticeable for coats and sweaters.
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Revolution LE 38X C9 Cat
2020 Jeep Gladiator Toad
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