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Old 11-11-2013, 06:13 PM   #1
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Careful buying on EBAY

A recent purchase from an Ebay seller has totally turned me off and here is shy.
I saw an RV item that I wanted to bid on and the seller showed a price and a "highest offer" you would pay.
I submitted my higest offer BUT with a question on his product as it was advertised. His ad read " Tyron Bands fits 19.5/22.5 R6. So I filled out the "ask the seller a question" section asking if he was positive they fit 22.5 rims.
The Ebay reply was ,congratulations you won the bid !
I sent an email to the seller "Isanta1" and said i asked you a question you did not answer. Isanta1, replied YES they will fit 22.5 but make sure this is what you want because I offer no refunds. Shame on me, as that should have been a clu. So they came and NO they did not fit 22.5 and I emailed the seller and he said " your tire dealer does not know how to mount them so no refund.
I filed a case with Ebay and exchanged all of this sellers emails even a reply from a Tyron distributor who stated that they will not fit and I was lied to.
After 4 more emails to the seller he stopped replying and I asked Ebay to escalate the problem further. after 15 minutes on a Saturday night I received a reply from Ebay that they sided with the seller, case closed.
So it is ok to false advertise and mislead on Ebay and Ebay will side with the seller that is obviously paying comission to them.
Be careful on Ebay, be very careful .

Don and Nancy
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Old 11-11-2013, 06:18 PM   #2
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I quit selling there after they instituted the no bad reviews for buyers rule. And now there's the no refunds policy that they seem to have.

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Old 11-11-2013, 06:23 PM   #3
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Wow, I don't buy on ebay, very often. I appreciate your advise, I had not heard about their no negative comments. But base on what you have said, no more ebay for me
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Old 11-11-2013, 06:39 PM   #4
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I used to use eBay quite a bit. Changes in policy have over the years made it so I use it infrequently.
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Old 11-11-2013, 07:38 PM   #5
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Originally Posted by DGBPokes View Post
Wow, I don't buy on ebay, very often. I appreciate your advise, I had not heard about their no negative comments. But base on what you have said, no more ebay for me
Originally Posted by Mr_D View Post
I quit selling there after they instituted the no bad reviews for buyers rule. And now there's the no refunds policy that they seem to have.
You seem to have misread or misunderstood some points. No bad reviews for BUYERS means that a merchant (seller) can't leave a negative comment. A Buyer can still leave negative feedback on a SELLER.

A NO REFUND POLICY is something a Merchant (seller) is free to set, but I'd not buy from anyone with that condition on something purchased sight unseen. Most experienced buyers won't either and the Merchant will find their business will suffer.

I buy quite a few items for various hobbies and projects and have had hundreds of successful transactions often saving big $$ over other sources of items I desire. Just use common sense and READ and UNDERSTAND all the sellers descriptions and conditions. Often it also takes careful analysis of what has NOT been said or shown to know when to not buy something, but that's true of all advertising, not just Ebay.

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Old 11-11-2013, 07:57 PM   #6
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When something like this happens, and what you say is true, it's reasonably easy to prove the item you received is 'not as advertised'. If you follow established procedures for handling things like this, paypal will generally settle in your favor. OR, if you fund your paypal payment with a credit card (NOT a debit card!), you can make your claim directly to the credit card company and win nearly every time! Know the rules, and play by them, and Ebay is generally a safe place to buy and sell.

KNOW WHAT YOU ARE BUYING. Use due deligence in checking the product out, and don't bid on anything until you're confident you knw what's going on with it.

Sorry for the bad experience, but I will remain an Ebay seller and buyer.

I have to ask, do the tires indicate they are 22.5" on the sidewall? Is the dealer you went to capable of installing 22.5" tires? Many are not. You need somebody that's able to work on trucks!
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Old 11-11-2013, 08:02 PM   #7
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Got my mh on eBay, great buy!!
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Old 11-11-2013, 08:12 PM   #8
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It is often called E-BAIT.

I had one bad experience buying something and the seller shipped and billed me twice. After a lot of fighting, I finally got the CC credited for the second shipment and he never sent me a return procedure for the extra I was shipped. I posted a bad review and I started getting harassed by a foreign "gentleman" by emails. I tracked his phone number down and I have never met such a rude merchant. He demanded that I retract my review and to post the problem was caused by my inability to use EBay properly.

With Ebays intervention, I got my money and he went away, but never did ask for the second item back.

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Old 11-11-2013, 08:38 PM   #9
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I have used ebay for many years, both buying and selling (I have over 800 transactions, about 2/3rds are purchases). I have had a few minor problems, in those cases the amount of money, including shipping, was less than $6.00 and probably due to my misreading the description. I only got stiffed once, on a $7.00 memory card from Hong Kong, I don't buy anything from there anymore. Most of what I have bought or sold are vintage car parts and I find the majority of the people in the hobby are very honest and usually make it clear if they are not experts on a particular item and provide detailed photos/ descriptions. I've even bought several cars on ebay and they turned out to be as-described with few surprises. I did spend time talking to the sellers prior to committing a bid. Ebay's "nanny seller" policies have driven many vintage auto parts sellers away, along with ebay's increasing fees and higher shipping costs that have further eroded the concept of buying/selling large unique items, so I don't trade much there anymore.
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Old 11-11-2013, 08:59 PM   #10
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I have been using ebay for going on 15 years. I used to sell lots there but in the past 5+ years, I mostly buy there. There's a lot of hoops and work for a seller nowadays and sometimes it's simply not worth the effort. Buying is pretty straightforward and ebay/paypal just about always sides with a buyer if there's any problem. As a seller, I can tell you that you can live in fear of a buyer filing for a refund even if there are no issues with the item whatsoever. A buyer can leave unwarranted negative feedback. If the postal system is slow, a buyer can ding you for that and there's nothing you can do. So far, I have a perfect 100% feedback score. (Whew)

Like road dogs, I also used to buy and sell a ton of vintage car parts and am at 550 feedback currently. Regretfully, ebay killed that market and it's hard to vintage car parts there now. (Whole other long rant for another day.)

Sorry, but firstly, it sounds like you failed to do your own research to determine if the item is suited to your purpose. You can't always trust what a seller says. If you were uncertain, and didn't get an answer from the seller, you shouldn't have placed a bid in the first place.

Secondly, if you didn't get an answer and were still unsure about the item's suitability for your use, you should have cancelled your bid if you had already placed one. You shouldn't have let your bid just sit there waiting for an answer from the seller while you weren't 100% sure yourself it was the correct item.

I hate to rain on your parade, but it simply sounds like you aren't familiar with ebay and how it all works and what being a smart buyer is. Buying on ebay nowadays is tyipcally pretty safe and straightforward and ebay/paypal will side with buyers when there's issues. It's WAY better for buyers than it used to be.

The claim process is straightforward. As long as you haven't missed the deadlines, you just file your claim and wait for the process to go through. If you've already received an item, you're most likely going to have to eat the return shipping cost unless the seller has specified otherwise.

Tyron bands seem to be a British flat "tyre" device for "caravans". Are you in England? Tryon does have a website that should have tech. info. to learn exactly what you needed. Did you check there at all? Or did you check to see if you could purchase it elsewhere? Just curious.

I don't often buy RV items on ebay. If there's something you really want, you need to google the item and find the lowest price (item cost + shipping) that's out there. For example, RV items that are sold by online vendors are generally cheaper because there isn't the ebay fee built into the item cost. If it's a rare or obsolete item, you may have no choice in buying from ebay. A LOT of stuff on ebay is overpriced. You must shop around.... I often find that some online vendors sell items for around 1/2 of the highest cost out there. Prices can be all over the map.

If you think ebay is a problem, try sorting out problems with Amazon. We bought something directly from Amazon and due to their negligence, the item came damaged and had to be returned. There is NO human that you can talk to on the phone and there's no live help or email. We had to absorb the return shipping cost. I'm really wary if buying on Amazon now. They can also be overpriced.

Anyway, I'm certain you'll get a refund if you ship the item back (in accordance with ebay policy). As I said, you may lose on the return shipping cost. Your alternative would be to list them on ebay yourself. I hope it all works out for you in the end and on the positive side, it's part of the learning experience for the future.
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Old 11-12-2013, 06:18 AM   #11
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BFlinn181 Perhaps you misunderstood as the last email I received from Ebay was that my negative feedback was removed from the sellers site.!
Don and Nancy
[2014 40QBH Phaeton, 2015 Buick Enclave, 2yr old sisters Sara n Kaycee, Havanese, Two Segways
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Old 11-12-2013, 06:33 AM   #12
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As always buyer beware.

I also can see e-bay removing the buyers negative comments,
as they sided with the seller.

From my past dealing on e-bay, posts #5 and 6 say it all.
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Old 11-12-2013, 06:38 AM   #13
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I BUY and SELL on eBay when needed and my only complaint is that their selling fees are now 10% of the total transaction, item and shipping cost.

That's ridiculous! And then you have to pay more to get your money using PayPal.

FEES, FEES, and more FEES!

I have had questionable transactions but ALL of them were resolved quickly and agreeably.

The most recent one where I had ordered a Green Bay Packers license plate and when it came the plate was BLACK.

Emailed the seller and he apologized immediately and sent me out a GREEN one the very next day without asking for the black one back.

When using ANY Internet site for buying or selling, Craigslist for example, you have to be very careful who you are dealing with.

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Old 11-12-2013, 06:43 AM   #14
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I have done eBay business for a number of years as a buyer, but not seller. It requires due diligence on the part of the buyer, know the product and the eBay rules and you are just as safe as doing mail order or in-store purchases. If it sounds too good to be true ---!

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