Go Back   iRV2 Forums > iRV2.com COMMUNITY FORUMS > Just Conversation
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 07-18-2012, 02:19 PM   #15
Senior Member
 
TonyDi's Avatar


 
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 10,456
I also like how the message always says. "your call is important to us". If it was so important wouldn't you think they'd have more reps answering the phones??
__________________

__________________
Tony & Ruth........... FMCA#F416727
Newmar Dutch Star 4320, Spartan MM Chassis, Cat C9, Jeep Grand Cherokee Hemi, Blue Ox Aventa LX, and Brake Buddy. TST 507 TPMS
TonyDi is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 07-19-2012, 09:25 PM   #16
Senior Member
 
Ford Super Duty Owner
Join Date: Feb 2011
Posts: 135
Another thing that really gets me to believe in everything I am told is when you say "please listen closely as our menu options have changed". they haven't changed menu options in the last 30 years.
__________________

__________________
Peterd503 is offline   Reply With Quote
Old 07-19-2012, 09:56 PM   #17
Senior Member
 
chasfm11's Avatar
 
Texas Boomers Club
Freightliner Owners Club
Join Date: Mar 2004
Location: DFW Area, TX
Posts: 2,027
I guess a lot has to do with the organization that you are dealing with. I've ordered a lot of stuff from Amazon. Everything arrived when it was supposed to. This week, I've had a problem with a laptop power cord that I ordered.

I found their "help" button on the website. They asked me to put in my phone number and 15 seconds later my phone rang. I had an agent on line in less than 30 seconds. They asked me to wait one more day. Tonight, the same routine with the same parameters. I got an agent who helped me get the product and waved the expedited shipping fees. While it took longer than I wanted, the resolution pleased me and there was no waiting involved.

I wish that everyone I do business with would be that responsive.
__________________
2000 Georgie Boy Landau 36' DP
2005 Saturn Vue toad
KF5-NJY
chasfm11 is offline   Reply With Quote
Old 07-19-2012, 10:34 PM   #18
Member
 
macgyver's Avatar
 
Join Date: Jul 2011
Posts: 67
I got a Cabelas credit card several years ago and anytime I call the phone is answered quickly and politely by a live individual from Lincoln Nebraska who says thank you for calling Cabelas bank this is (insert name) how may I help you. This past Jan we opened a Royal Caribbean credit card through BOA to get points on cruises and contacting them to correct their mess is a nightmare. last time was 34 minutes on hold to speak with someone who put us on hold for another 17 minutes. The next time will be to cancel
__________________
Macgyver
2008 QTH40 aka wheel estate
2008 sierra 4X4
macgyver is offline   Reply With Quote
Old 07-19-2012, 11:00 PM   #19
Senior Member
 
MRBB's Avatar
 
Join Date: Jan 2012
Location: SW Florida
Posts: 468
Love Amazon. Fast service and great customer service. I've started using them over Ebay because a few more $$ and you are secure you will have a happy ending...
__________________
Bill & Linda. If it doesn't move and should, WD-40 it. If it moves and shouldn't, duct tape it. F-350 dually, 40' Sunnybrook Titan toy hauler and custom Harley
MRBB is offline   Reply With Quote
Old 07-21-2012, 02:10 PM   #20
Senior Member
 
baraff's Avatar
 
Winnebago Owners Club
Ford Super Duty Owner
Join Date: Sep 2010
Location: Chicagoland
Posts: 1,417
Just ordered a Gen-Turi generator exhaust system for the 'bago from Amazon. Best price anywhere I could find, with Amazon Prime I get "free" two day shipping.
Amazon's goal is to get to same day shipping. They are building fulfillment centers across the US. I think the S&B retailers are in trouble.
__________________
Burns & Diane
2005 Winnebago Aspect 26A/2012 Subaru Impreza toad
Illinois! - Where the politicians make the license plates......
[SIGPIC][/SIGPIC]
baraff is offline   Reply With Quote
Old 07-21-2012, 02:35 PM   #21
Senior Member
 
Winnebago Owners Club
iRV2 No Limits Club
Join Date: Apr 2010
Posts: 713
Seem to me, some where along the way,(is that the name of a song?) business has forgotten who the customer is.

Don
You can't fix stupid but you can vote them out!
__________________
Grimesy is offline   Reply With Quote
Old 07-22-2012, 11:00 AM   #22
Senior Member
 
Glenn and Kathy's Avatar
 
National RV Owners Club
Workhorse Chassis Owner
Join Date: May 2000
Location: California Central Coast
Posts: 1,200
Quote:
Originally Posted by Grimesy View Post
Seem to me, some where along the way,(is that the name of a song?) business has forgotten who the customer is.

Don
You can't fix stupid but you can vote them out!

Not till we get rid of the stupid voters!!!

Glenn
__________________
2006 Sea Breeze LX 8341 on a Workhorse W22 Chassis with 22.5 Alcoa Alum wheels,
2011 Chevy Colorado 4X4 with Ready Brake
Glenn and Kathy is online now   Reply With Quote
Old 07-22-2012, 11:17 AM   #23
Senior Member
 
Chuck 1935's Avatar
 
Winnebago Owners Club
Freightliner Owners Club
Join Date: Sep 2008
Location: Shadow Hills,CA 91040
Posts: 3,020
How about press 1 for English @&€#
__________________

__________________
NOTE; I am not responsible for typos, poor grammer or misspelled word !
04 Itasca, Meridian 34H, 330 Cat/2003 CR V Toad
1933 Ford 3 Window,as seen in Bye Bye Birdie
Pvt. E1 Retired, Shadow Hills,Ca.
Chuck 1935 is offline   Reply With Quote
Reply

Tags
service



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 01:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.